Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(22,926 Reviews)
Rating breakdown 22,926 reviews
5 Stars
19,704
4 Stars
2,516
3 Stars
434
2 Stars
126
1 Star
146
87%of customers recommend this product.
(
1,020 out of
1,176)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
I'm SO glad I selected this model!
on April 13, 2026
Posted by: Weesie46
[This review was collected as part of a promotion.] I finally broke down and decided to purchase a new smartphone because my old one was really old and had none of the new functionality. I am so pleased with the Samsung Galaxy s25 Ultra!
I use this device for everything! Even for things I could do on my computer. Streaming, movies, messaging, gaming, email, internet, sports, you name it! The large screen size of this model really facilitates that. I had no idea these features were available on my new smartphone and have gradually learned about them as they pop up on my phone when they decide that they're needed!
I especially find useful things like Circle to Search, photo manipulation, and live translation. And I'm learning about new features all the time. All I can say is "WOW!! Thanks Samsung"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Galaxy Device
on April 13, 2026
Posted by: Legolas
[This review was collected as part of a promotion.] Galaxy AI brings a ton of unique features to the S25U, especially after the new OneUI update. I'm so glad to see that performance is top notch and overall useability has improved. I used to really dislike OneUI but it's become very refined in the last few updates. Keep it up Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My fav phone I've ever owned
on April 13, 2026
Posted by: Shaylovemedtech
[This review was collected as part of a promotion.] Galaxy AI has been the best thing especially when helping with my job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything about the phone.
on April 13, 2026
Posted by: Lele4419
[This review was collected as part of a promotion.] Moving from the Galaxy A16 to the S25 Ultra brings a shift similar to trading dim light for full daylight; performance gaps become impossible to ignore. Where the A16 handled simple jobs, the S25 Ultra delivers sharp visuals on its large Dynamic AMOLED 2X display, housed within a sturdy titanium body that elevates regular actions such as browsing or viewing clips. For daily use, intelligence tools stand out - Circle to Search identifies objects without delay, while Note Assist reshapes scattered notes into clear formats. Camera work transforms completely: low-light limits vanish under a capable 200-megapixel system able to resolve fine textures far away, along with the built-in S Pen allowing instant drawings or detailed adjustments. Processing speed driven by the Snapdragon 8 Elite eliminates waiting, rendering past experiences on older hardware distant memories - not because of small improvements, but due to an entirely new approach shaping every interaction.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest device
on April 13, 2026
Posted by: Jazzyblu
[This review was collected as part of a promotion.] Great AI features.
Great camera.
If the next year version was cheaper I would have gone for it.
Great camera.
If the next year version was cheaper I would have gone for it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speed and camera
on April 13, 2026
Posted by: Smitty12
[This review was collected as part of a promotion.] Galaxy AI works great. Helps with any question etc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is amazing
on April 13, 2026
Posted by: Chiluxdrive
[This review was collected as part of a promotion.] I use my Samsung phone every day for both work and personal use. As the owner of a chauffeur service in Chicago, I rely on it constantly for navigation, communicating with clients, tracking flights, and managing reservations. The battery lasts all day, the screen is bright and easy to see, and the performance is fast even when I have several apps open at once.
Galaxy AI has been especially useful. I use it to help write and improve messages to my clients, making them sound more professional and friendly. It also helps me quickly organize information, search, and save time during a busy day.
I also use my Samsung device for watching sports, movies, and gaming when I have downtime. The display looks great, the sound is clear, and everything runs smoothly. Overall, this has been one of the most reliable and useful phones I have owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 13, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] Galaxy Ai Gemini is garbage. Phone is good.
The Samsung Galaxy S25 remains the undisputed king of the "compact flagship," a rare breed in a market obsessed with giant screens. If you’re tired of phones that feel like tablets in your pocket, the S25’s 6.2-inch form factor is its greatest strength. It’s incredibly light (162g) and thin, yet it doesn’t compromise on raw power.
Performance & AI
Under the hood, the Snapdragon 8 Elite for Galaxy is a beast. Paired with a much-needed bump to 12GB of RAM, this phone handles multitasking and demanding games without breaking a sweat. The real story, however, is Galaxy AI. Features like Live Translate, Circle to Search, and AI-powered photo editing are no longer just gimmicks—they are deeply integrated and snappier than ever thanks to the new NPU.
Performance & AI
Under the hood, the Snapdragon 8 Elite for Galaxy is a beast. Paired with a much-needed bump to 12GB of RAM, this phone handles multitasking and demanding games without breaking a sweat. The real story, however, is Galaxy AI. Features like Live Translate, Circle to Search, and AI-powered photo editing are no longer just gimmicks—they are deeply integrated and snappier than ever thanks to the new NPU.
Display & Camera
The Dynamic AMOLED 2X panel is stunning, hitting 2,600 nits of peak brightness, making it perfectly legible even in the harsh Texas sun. On the camera front, the hardware is familiar: a 50MP main, 12MP ultrawide, and 10MP telephoto. While it isn't a revolutionary jump from the S24, the software processing has matured, offering more natural colors and better low-light performance.
The Trade-offs
The downsides are familiar refrains for Samsung fans. The 25W wired charging feels ancient in 2026, and the 4,000mAh battery, while efficient, still struggles to survive a heavy day of 5G usage.
Verdict: If you’re coming from an S21 or S22, the S25 is a massive, polished upgrade.
The Dynamic AMOLED 2X panel is stunning, hitting 2,600 nits of peak brightness, making it perfectly legible even in the harsh Texas sun. On the camera front, the hardware is familiar: a 50MP main, 12MP ultrawide, and 10MP telephoto. While it isn't a revolutionary jump from the S24, the software processing has matured, offering more natural colors and better low-light performance.
The Trade-offs
The downsides are familiar refrains for Samsung fans. The 25W wired charging feels ancient in 2026, and the 4,000mAh battery, while efficient, still struggles to survive a heavy day of 5G usage.
Verdict: If you’re coming from an S21 or S22, the S25 is a massive, polished upgrade.
Value
5
Written by a customer while visiting Samsung US