Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(22,838 Reviews)
Rating breakdown 22,838 reviews
5 Stars
19,587
4 Stars
2,499
3 Stars
446
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Its nicer then an i phone
on April 13, 2026
Posted by: Kimmyjay
[This review was collected as part of a promotion.] There is alot to get use to on The phone when im use to th plus series
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hi there Kimmyjay, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are enjoying the exploration of your new device. We have provided links to the complete manual for your device and the Samsung Support Team to help you fully explore the capabilities of your device, align the settings to your preferences, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is fast.
on April 13, 2026
Posted by: Balog62
[This review was collected as part of a promotion.] I am still learning all of the features of this phone. So far it is very fast, battery lasts a long time and the pictures that I have taken have been great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra Power, Performance & Perf
on April 13, 2026
Posted by: Beastshop
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra, and it’s honestly an amazing all-around phone. The build feels super premium, and the display is one of the best I’ve seen really sharp, bright, and smooth.
Performance is fast with no lag, even with heavy use or gaming. The camera is a standout, especially the zoom and low-light shots everything comes out clear and detailed. Battery life easily lasts a full day, and fast charging helps a lot.
The S Pen is also a nice bonus for notes and quick edits. The only downsides are the high price and large size, but overall, it’s one of the best flagship phones you can get right now.
Performance is fast with no lag, even with heavy use or gaming. The camera is a standout, especially the zoom and low-light shots everything comes out clear and detailed. Battery life easily lasts a full day, and fast charging helps a lot.
The S Pen is also a nice bonus for notes and quick edits. The only downsides are the high price and large size, but overall, it’s one of the best flagship phones you can get right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Jfarr12
[This review was collected as part of a promotion.] Battery life is long lasting camera features are out of this world smasung features in general are constantly progressing samsung AI features are great and quick responses to questions or providing answer's
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on April 13, 2026
Posted by: BigDaddySloth
[This review was collected as part of a promotion.] The Galaxy Ai is pretty good for when I use it and the phone is great, not to many issues at all and the few I did have was fixed fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for my daily dev and consulting workflow
on April 13, 2026
Posted by: Johnxnet
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a while now and it has quickly become my main workstation when I'm away from my desk. As someone who manages multiple WordPress and WooCommerce environments, having a screen this sharp and responsive to check site performance or troubleshoot plugin issues on the fly is a lifesaver.
The Galaxy AI features are actually more useful than I expected; I use the summary tools constantly to keep track of project requirements and client notes. Also, the S Pen is perfect for marking up UX improvements or heatmaps while on the go. It’s powerful, fast, and handles my automation workflows and heavy multitasking without breaking a sweat. Definitely the best tool for any digital specialist.
The Galaxy AI features are actually more useful than I expected; I use the summary tools constantly to keep track of project requirements and client notes. Also, the S Pen is perfect for marking up UX improvements or heatmaps while on the go. It’s powerful, fast, and handles my automation workflows and heavy multitasking without breaking a sweat. Definitely the best tool for any digital specialist.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have no words but I will try!
on April 13, 2026
Posted by: longliveworldpeace2005
[This review was collected as part of a promotion.] I used iPhones for many years. Made the big switch in 2025 and got this S25 Ultra. It has made organizing the digital parts of my everyday life SO much easier. Galaxy AI and its many features/benefits has played a big part in this as well. Best phone I have ever owned and I wish I hopped on the Samsung train earlier!! My Buds4 Pro and Watch8 have helped solidify my position on all of this as well. NEVER switching back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Different from Pixel and as good?
on April 13, 2026
Posted by: Jcs1970
[This review was collected as part of a promotion.] I have owned multiple Pixel phones since the earliest days of their launch. I am very familiar with most everything Pixel (camera, settings and speed). My S25 Ultra is my first foray into a non Pixel Ecosystem. Thus far the S25 has proved to be quite a phone. Much faster and more efficient. However, it doesn't have all the features I was used to on my Pixel but I do not regret changing over to a Samsung. I haven't had my Samsung long enough to see when it will receive its first monthly security update or it's quarterly update. Pixels were very about getting those updates out to Pixel phones early in each month. To sum up, I have been impressed with my S25 thus far but I still need more time with it.
Value
4
Written by a customer while visiting Samsung US