Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(22,138 Reviews)
Rating breakdown 22,138 reviews
5 Stars
18,988
4 Stars
2,420
3 Stars
431
2 Stars
135
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,305)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Security is lacking
on April 2, 2026
Posted by: Hosston71043
[This review was collected as part of a promotion.] Everything about this phone is amazing except the security.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is great. Its my first ultra!
on April 2, 2026
Posted by: MARKUK719
[This review was collected as part of a promotion.] GALAXY AI IS AMAZING. USING FOR EVERY DAY NEEDS , SCHOOL, OR WORK
ACTIVITIES IT HAS YOUR BACK.
ACTIVITIES IT HAS YOUR BACK.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
It has so many features that I still find new thin
on April 2, 2026
Posted by: JuanSolo01
[This review was collected as part of a promotion.] Before this unit I had the S21Ultra(still have it). I wanted to try the Galaxy AI features. It is so convenient. The battery life is so good. The camera got even better. The pro and raw mode of it are amazing. Having the ability to have Satelite signal it's a plus. At my workplace, I dont have signal but I use wifi calling. As good as regular calling. I do use the Samsung eco system, having the Watch pro and the Tab S8 Ultra. Those are still good for me. Overall the S25 Ultra has been amazing for me and my wife.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok but wouldn't buy again.
on April 2, 2026
Posted by: Chaoss
[This review was collected as part of a promotion.] My phone is 3 months old and already had to be repaired. It still hadn't been fixed. It overheated and rattles. I wouldn't recommend a current Samsung device. They're not what they were a few years ago.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Flawless as Usual
on April 2, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] Dedicated Samsung user for the best features and benefits available! Adding Galaxy AI features is the icing on this device. Its the equivalent of having a handheld laptop at my disposal to satisfy all of my needs! Im absolutely looking forward to my next upgrade! Keep up the brilliant work! The best is yet to come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent processing, feature-rich software
on April 2, 2026
Posted by: Maxogorath
[This review was collected as part of a promotion.] This device is a pleasantly smooth experience to handle, everything runs well and with Efficacy, with Galaxy AI features I feel like if I have a specific issue I will be able to aid in my solution with a multitude of resources right from the palm of my hand, from interpreting languages in an improvisational manner to changing up my phone UI aesthetically. It runs any mobile game I can think of, including heavier games like KOTOR and Minecraft with insane ease. Overall a great well rounded device for someone who prefers feature-rich , customizable yet mainstream experiences over simplicity and straight-forwardness.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultra has an AMAZING camera
on April 3, 2026
Posted by: Radardkooy
[This review was collected as part of a promotion.] I live the galaxy A.I. with my Ultra 25. I use my phone for everything including work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy S25 ultra.
on April 3, 2026
Posted by: Driver
[This review was collected as part of a promotion.] Having a cellphone in today's world has become a basic necessity. The Samsung Galaxy S25 has overall exceeded all my expectations.
Design & Build
The most notable physical change is the large device significantly more ergonomic and comfortable to hold.
Protection:
Features Gorilla Glass Armor 2 on both the front and back, which offers improved drop resistance.
AI
The phone understands what is on your screen across different apps. For example, if you have searched a travel video on youtube and have your Notes app open, you can ask the AI to "summarize this video into my notes," and it will transcribe the key info without you switching back and forth. Which helps with all the traveling i do for work.
Human-Like Interaction:
Gemini Live feels much more natural. You can interrupt it, pivot the conversation, and it remembers the context of previous conversation.
Design & Build
The most notable physical change is the large device significantly more ergonomic and comfortable to hold.
Protection:
Features Gorilla Glass Armor 2 on both the front and back, which offers improved drop resistance.
AI
The phone understands what is on your screen across different apps. For example, if you have searched a travel video on youtube and have your Notes app open, you can ask the AI to "summarize this video into my notes," and it will transcribe the key info without you switching back and forth. Which helps with all the traveling i do for work.
Human-Like Interaction:
Gemini Live feels much more natural. You can interrupt it, pivot the conversation, and it remembers the context of previous conversation.
Value
5
Written by a customer while visiting Samsung US