Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(22,082 Reviews)
Rating breakdown 22,082 reviews
5 Stars
18,940
4 Stars
2,416
3 Stars
428
2 Stars
134
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,304)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
The phone has great features but lack battery life
on March 30, 2026
Posted by: Berzerkeley
[This review was collected as part of a promotion.] This phone is great with pictures and everyday use but it lacks in battery life. I am usually out by the middle of the day eith medium usage and have to charge after 7 hours of usage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good, but issues
on March 30, 2026
Posted by: BigMike36
[This review was collected as part of a promotion.] I have had this phone for a few months now and have had two major problems. First was that the sim card stopped working and wouldn't take a physical card, they had to put an e sim in. Then apparently, this is a common issue, but this is the first Samsung I have had this issue with, the charging port stopped working for all charging cords and boxes that weren't Samsung. Other than that, the phone is great. The Galexy AI is on point.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I have really enjoyed this device
on March 30, 2026
Posted by: Mamaroe
[This review was collected as part of a promotion.] I use my phone for games which is the funnest part for me and very easy to control
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is great!
on March 30, 2026
Posted by: Bambalycious
[This review was collected as part of a promotion.] Galaxy AI has improved tremendously! I love the features and the cameras, iwas even able to zoom in on a bump flying over so we'll that i could see the operator! however I do wish there could be a swipe from right or left to go forward as you can go back with it. I would also like if there could be features added like chopping motion for flashlight,ect. Other than that I absolutely love my device and I never go with anything else!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love My S25 Ultra
on March 30, 2026
Posted by: Syndicate79
[This review was collected as part of a promotion.] I've had my S25 Ultra for over a year now and it still amazes me daily. My favorite things include it's long-lasting battery, tons of storage space and of course, Galaxy AI!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Many features, too many features
on March 30, 2026
Posted by: Someguy
[This review was collected as part of a promotion.] Galaxy AI, what more is there to say other than it exists, so wow
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i ever had.
on March 30, 2026
Posted by: Dustin
[This review was collected as part of a promotion.] I have been an android user for years, and this is by FAR the best phone I have ever had. It is astonishingly fast. I never seen or felt a phone so competent in every category. It has never once felt like it is bogged down and lagging no matter how many or what applications I am running. The camera still amazes me when I take pictures or video, and the Galaxy AI is helping me organize my life better than I ever could. Its a tool for my entire life. Its almost as if it is a child of mine the way I talk about it and show it to people lol. I honestly don't know why people would ever use a different company. I am seriously greatful to own one and I get excited every time there is a software update. I would have given 6 stars if I could.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra
on March 30, 2026
Posted by: LightVeiled
[This review was collected as part of a promotion.] I use my phone daily for personal pleasure, learning, staying in contact with family & friends and updating weather, news, & events. I love that it connects to my Windows 11 laptop. But most importantly, I use AI features for so many things that interest me so I can learn more than a simple search engine. This is the 3rd Samsung phone I've bought and all 3 were Samsung Galaxies. "Stick with what works well," I've always said.
Value
5
Written by a customer while visiting Samsung US