Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(22,044 Reviews)
Open Ratings Snapshot
Rating breakdown 22,044 reviews
5 Stars
18,907
4 Stars
2,411
3 Stars
428
2 Stars
134
1 Star
164
86%of customers recommend this product. 
(
1,124 out of 1,303
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Capability!!
on March 30, 2026
Posted by: Ilovegalaxy
[This review was collected as part of a promotion.] Your device is a powerhouse of connectivity and creation, serving as a bridge between your physical and digital worlds. It simplifies complex tasks through a blend of advanced hardware and intuitive AI.
​Core Functions
​Seamless Communication: Crystal-clear voice calls, video conferencing, and instant messaging keep you connected globally.
​Pro-Grade Media: Capture high-resolution photos and 4K videos, then edit them directly on the device.
​Smart Assistance: Use Gemini to brainstorm ideas, summarize long documents, or manage your daily schedule.
​Infinite Entertainment: Stream movies, play high-fidelity games, and access millions of songs on demand.
​Advanced Features
​Generative AI: Create unique images, videos, and music from simple text descriptions.
​Real-Time Tools: Get live translations, navigate with precise GPS, and monitor your health metrics in real-time.
​Secure Ecosystem: Protect your data with biometric security while managing smart home devices from a single interface.
​Your phone isn't just a tool; it's a pocket-sized command center designed to amplify your productivity and creativity.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works great!
on March 30, 2026
Posted by: 427BJ351
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is a great phone! I wish it would have come with a manual so I could utilize all the features. I had to look up a few YouTube videos to help me out. Works exactly as I've come to expect from Samsung for the last 14 years.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on March 30, 2026
Posted by: Tookie
[This review was collected as part of a promotion.] The AI is new tech for me. AI works great and helps me out with my daily routine. I use my phone for my personal business and everyday life. It makes my day runs alot smoother. I also use it to play games and listen to music. The only complaint I have is I always have to use device care alot. I also have to clear the memory often.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top tech phone
on March 30, 2026
Posted by: Mrsaneo
[This review was collected as part of a promotion.] Awesome phone no complaints. Love the picture and video quality. Breasts i phone buy a long shot.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
In love with my Samsung
on March 30, 2026
Posted by: Mschelle12669olympia
[This review was collected as part of a promotion.] Reliable and so easy to navigate. Battery last forever between charges.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely astonishing
on March 30, 2026
Posted by: Maerrick
[This review was collected as part of a promotion.] Absolutely impressed by this device I love the flat screen on it and I love how fast it is i have no issues with playing or running any games
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The samsung galaxy s25 ultra
on March 30, 2026
Posted by: Vossie
[This review was collected as part of a promotion.] The galaxy s25 ultra is a great phone with many different features. My favorite feature is the ability to split the screen and use 2 different apps at once. However the Spen in the s25 ultra sometimes glitches and makes it to where you have to press really hard on the screen and im the type of person to use the pen more lightly and it can get frustrating sometimes and when im using the pen I cannot use my fingers to without pulling the pen at least 6 inches away from the screen but other than that this phone is very great
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love this device.
on March 30, 2026
Posted by: MattieMuaNe
[This review was collected as part of a promotion.] I have always been a samsung lover. I literally have the washer, dryer, fridge, phones, watches and TV. So needless to say I am addicted to your products.
When the s25 ultra came out I was so happy to have it. One of the main reasons is that it reminds me ao much of the Samsung Note(which is what made me fall in love with the brand many moons ago). I love how it has the S pen( I just wish it had more features for the pen)
I love how the camera looks, I love how crisp and clear my videos look. The Pro version is in a league of its own. My only downside is that when I take videos it looks worst that what it does in person(unless I play with the lighting)
As a mua this can be annoying especially when my clients are in a rush.
Another feature I love is the slow zoom. I feel like a director making my own movie.
All in all I love this phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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