Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(22,007 Reviews)
Rating breakdown 22,007 reviews
5 Stars
18,875
4 Stars
2,407
3 Stars
427
2 Stars
134
1 Star
164
86%of customers recommend this product.
(
1,124 out of
1,303)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
It's pretty much the same as the S23.
on March 30, 2026
Posted by: Barrbaby03
[This review was collected as part of a promotion.] I love the AI FEATURES. It's definitely better than the regular google assistant.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best choice in the market of premiumphones
on March 30, 2026
Posted by: Ggpgomez
[This review was collected as part of a promotion.] I’ve been using my Samsung device for a few months now, and it has completely shifted how I handle my daily routine. Whether I'm switching between a heavy work day or winding down with some gaming, the integration of Galaxy AI feels like having a personal assistant built right into the glass.
I Use It:
Work & School: The Note Assist feature is a lifesaver. I use it to record long lectures and meetings; Galaxy AI then transcribes and summarizes the key points into bullet points instantly. It saves me hours of re-listening to audio.
Streaming & Movies: The display is stunning for catching up on shows. I love using Circle to Search with Google when I’m watching a movie—if I see a pair of shoes or a landmark I like, I just circle it on the screen, and I have the info without ever leaving the app.
Gaming: Performance is buttery smooth. The AI-driven game booster optimizes my battery life and thermals so I can play high-spec titles without the phone turning into a heater.
Travel & Communication: I recently used Live Translate during a trip, and it felt like magic. Having a real-time voice translation during a phone call removed all the stress of making dinner reservations in a language I don't speak.
What I appreciate most is how Galaxy AI doesn't feel like a gimmick; it’s woven into the "boring" parts of my day to make them faster. From Photo Assist letting me clean up distractions in my travel photos to the smart battery management that actually lasts through a full day.
I Use It:
Work & School: The Note Assist feature is a lifesaver. I use it to record long lectures and meetings; Galaxy AI then transcribes and summarizes the key points into bullet points instantly. It saves me hours of re-listening to audio.
Streaming & Movies: The display is stunning for catching up on shows. I love using Circle to Search with Google when I’m watching a movie—if I see a pair of shoes or a landmark I like, I just circle it on the screen, and I have the info without ever leaving the app.
Gaming: Performance is buttery smooth. The AI-driven game booster optimizes my battery life and thermals so I can play high-spec titles without the phone turning into a heater.
Travel & Communication: I recently used Live Translate during a trip, and it felt like magic. Having a real-time voice translation during a phone call removed all the stress of making dinner reservations in a language I don't speak.
What I appreciate most is how Galaxy AI doesn't feel like a gimmick; it’s woven into the "boring" parts of my day to make them faster. From Photo Assist letting me clean up distractions in my travel photos to the smart battery management that actually lasts through a full day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best thing that has ever happe
on March 30, 2026
Posted by: Vickroch30
[This review was collected as part of a promotion.] I use the maps app a lot since I'm new to the United States, as well as social media and banking apps; I love it because it's very fast and easy to use. I'm a huge fan of the entire Samsung family—phones, earbuds, home appliances, smartwatches—and I definitely would never switch away from Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 ultra is a simple but top flagship phone
on March 30, 2026
Posted by: Thatsarcasticmonkey
[This review was collected as part of a promotion.] I use my S25 ultra for work as a federal police officer a lot for notes, scene pictures and much more, Galaxy AI helps me with report writing and helping to write my thoughts and experiences down. The battery compared to my old fold 6 allows me to not have to carry around a battery pack all the time during my 12 hour shifts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on March 30, 2026
Posted by: Punky35
[This review was collected as part of a promotion.] This phone is great! It's a fast, and reliable phone, and I am glad that I purchased it for myself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool features
on March 30, 2026
Posted by: ElBrujo93
[This review was collected as part of a promotion.] This phone has so many cool features like Galaxy AI, the camera, the Bluetooth is really good too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still upset about s-pen functionality thus 4/5
on March 30, 2026
Posted by: Mikeybear
[This review was collected as part of a promotion.] The s25 ultra is a great phone with, im glad to finally have a flat screen again without the rounded edges, my one complaint is the removal of the Bluetooth functionality of the s-pen. I really wish they'd also add the IR sensor back into phones as well like with the s6
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent features.
on March 30, 2026
Posted by: Junior
[This review was collected as part of a promotion.] Galaxy AI is an excellente product. I use it all the time for work.
Value
5
Written by a customer while visiting Samsung US