Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(21,763 Reviews)
Rating breakdown 21,763 reviews
5 Stars
18,670
4 Stars
2,371
3 Stars
425
2 Stars
134
1 Star
163
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The pencil its very useful
on March 31, 2026
Posted by: Edz2026
[This review was collected as part of a promotion.] Versatility of the pencil its amazing. Also AI translate helps a lot in every message.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung devices
on March 31, 2026
Posted by: JAgri44451
[This review was collected as part of a promotion.] I have been getting samsung devices for at least 10 years. I have never had any issues with them. The S25 Ultra 5g is no different. There brightness and clarity of the screen is amazing. No lag with running apps. I especially like not having the curved screen anymore. I haven't used the ai features much. The connection with my galaxy ring and buds 3 pro is seamless. I will always recommend samsung devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phine exceeds expectations
on March 31, 2026
Posted by: Steve1122
[This review was collected as part of a promotion.] I love the Galaxy AI features. This phone was an upgrade from the note 9 and it has been a game changer. Well worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on March 31, 2026
Posted by: Steamman
[This review was collected as part of a promotion.] The Ai feature is really a nice touch. The hardware is nice and feels good in the hand. The camera is also very nice with a lot of setting choices and editing abilities. This is my first S series phone having switched from being a Note user since the first one came on the scene. I only switched since Samsung added the s pen to the S series. I personally like the flatter screen more than curved screen that my Note 20 Ultra had. The transfer was pretty seamless and easy. Still waiting on the verdict and reliability of the new fold series before I make that jump.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on March 31, 2026
Posted by: Steamman
[This review was collected as part of a promotion.] The Ai feature is really a nice touch. The hardware is nice and feels good in the hand. The camera is also very nice with a lot of setting choices and editing abilities. This is my first S series phone having switched from being a Note user since the first one came on the scene. I only switched since Samsung added the s pen to the S series. I personally like the flatter screen more than curved screen that my Note 20 Ultra had. The transfer was pretty seamless and easy. Still waiting on the verdict and reliability of the new fold series before I make that jump.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cameras are better and I love the stylist
on March 31, 2026
Posted by: Wolfspirit
[This review was collected as part of a promotion.] The camera is alot better and I love the stylist, galaxy ai helps with stuff that I have do do with my job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatness
on March 31, 2026
Posted by: Rickie
[This review was collected as part of a promotion.] This has been every bit as GREAT as advertised.
Loved the camera features and Tough as all, dropped (2 feet..ish) several times and still going
Loved the camera features and Tough as all, dropped (2 feet..ish) several times and still going
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, polished, and incredibly smart.
on March 31, 2026
Posted by: Andrew
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a while now, and it honestly feels like Samsung has perfected what a smartphone can be. The biggest thing that stands out to me is Galaxy AI. It’s not just a marketing feature,it’s something I actually use daily. From text generation to smart editing, Galaxy AI handles things intuitively and saves me time. Whether I’m summarizing notes or refining photos, it works seamlessly in the background without ever feeling intrusive.
The S Pen continues to be my favorite part of the experience. It feels natural, almost like writing on paper, and I find myself using it more than I expected—taking notes, sketching ideas, even navigating through apps. It’s precise, smooth, and perfectly integrated with the phone’s software.
Then there’s the camera, which is outstanding. The detail, color accuracy, and low-light performance are all phenomenal. It’s the kind of camera that makes you want to take photos of everything because you know the results will look professional. Every shot looks vivid and true-to-life right out of the camera.
Battery life is another area where the S25 Ultra shines. I easily get through a full day, even with heavy use, and often have plenty of charge left by nighttime. It charges quickly too, so I never worry about running out of power during a busy day.
Overall, the Galaxy S25 Ultra feels powerful, polished, and incredibly smart. It’s the first time I’ve felt like a phone truly adapts to how I work and create, not the other way
The S Pen continues to be my favorite part of the experience. It feels natural, almost like writing on paper, and I find myself using it more than I expected—taking notes, sketching ideas, even navigating through apps. It’s precise, smooth, and perfectly integrated with the phone’s software.
Then there’s the camera, which is outstanding. The detail, color accuracy, and low-light performance are all phenomenal. It’s the kind of camera that makes you want to take photos of everything because you know the results will look professional. Every shot looks vivid and true-to-life right out of the camera.
Battery life is another area where the S25 Ultra shines. I easily get through a full day, even with heavy use, and often have plenty of charge left by nighttime. It charges quickly too, so I never worry about running out of power during a busy day.
Overall, the Galaxy S25 Ultra feels powerful, polished, and incredibly smart. It’s the first time I’ve felt like a phone truly adapts to how I work and create, not the other way
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5