Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(21,131 Reviews)
Rating breakdown 21,131 reviews
5 Stars
18,134
4 Stars
2,299
3 Stars
409
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,120 out of
1,299)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
I love my phone it has everything I need.
on March 22, 2026
Posted by: kyrankidd1996
[This review was collected as part of a promotion.] I am capable of modification and customizing to my heart's content there are plenty of features, a wonderful community to help you that is engaging and supportive, what else can you ask for from a phone company? Galaxy AI is only found on Android!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phones build quality is amazing and great features
on March 23, 2026
Posted by: RedSpear
[This review was collected as part of a promotion.] Ima photographer on the go and im glad im able to edit all my work on the fly, its fast and easy to use. And sending out photos to my clients is a breeze, on top of that galaxy Ai is great when I want to meet up with a client while im driving, I just ask for nearest cofae shops and such. Build quality is solid and the camera is next level as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery doesn't last as long as I thought it would
on March 23, 2026
Posted by: Angie
Expertise:Intermediate
Verified Purchase:Yes
Charge my phone to 100%. If it's just sitting, the percentage starts going down within minutes. I do use my phone often, but I've had phones with batteries that lasted a day and a half with the same usage. This phone's battery is down to single digit percentage by the end of the day.
Also, with my Galaxy Buds4 Pro, my phone keeps connecting to my car and I have continuously hit the Bluetooth to use my ear buds.
Also, with my Galaxy Buds4 Pro, my phone keeps connecting to my car and I have continuously hit the Bluetooth to use my ear buds.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Samsung Phone To Date
on March 23, 2026
Posted by: Samuel
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily one of the most impressive phones I’ve ever used. From the moment you pick it up, it feels premium, powerful, and incredibly well thought out. Samsung really nailed the balance between cutting-edge technology and everyday usability.
What truly sets this phone apart is its AI capabilities. Everything just feels smarter. The AI-powered photo and video features are on another level — it enhances images automatically, cleans up backgrounds, and even suggests edits that actually make sense. The real-time translation and voice features are surprisingly accurate and useful in real-world situations, not just gimmicks. Even simple things like text suggestions, scheduling, and search feel faster and more intuitive because of how well the AI is integrated.
I use this phone for everything from school work to gaming to watching content, and it handles all of it effortlessly. For school, it’s incredibly useful for taking notes, organizing tasks, and quickly pulling up information. The AI tools make researching and writing smoother and more efficient. For gaming, the performance is top-tier — everything runs smoothly with no lag, and the display makes games look amazing. When it comes to watching videos, the screen quality really stands out. It’s bright, sharp, and immersive, making it perfect for movies, YouTube, or anything else.
Performance-wise, the phone is lightning fast. Apps open instantly, multitasking is seamless, and nothing feels like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product Is in a league of its own
on March 23, 2026
Posted by: LegendaryBoss
[This review was collected as part of a promotion.] I use my S25 Ultra to play games , watch YouTube and use it for note taking.
In my opinion best use of your money is going towards the storage of your phone
In my opinion best use of your money is going towards the storage of your phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome processing power and data
on March 23, 2026
Posted by: Cali805
[This review was collected as part of a promotion.] The last phone I had was a Samsung Galaxy S22 plus and it's on a whole different level of performance and capabilities and everything overall it's super awesome. From the storage size, to surfing the web, and also even better photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on March 24, 2026
Posted by: Uriel34
[This review was collected as part of a promotion.] I use my phoen to paly game and watch YouTube and the Galaxy S25 Ultra is a beast! 🚀 With its top-tier camera, massive display, and powerful performance, it's a powerhouse in your pocket. The S Pen stylus adds a new level of productivity and creativity. Plus, the sleek design and premium build quality make it a stunner. If you're looking for a phone that can keep up with your lifestyle, the S25 Ultra is a fantastic choice 💯.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love phone but want the curve edge
on March 24, 2026
Posted by: MikeDubU
[This review was collected as part of a promotion.] The phone is great. Graphics and sound are amazing. Games play like your in them. The size is perfect. I just wish they would have kept the curve edge. And sd slot. But that's how you price them. More gig higher the price.
Value
4
Written by a customer while visiting Samsung US