Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(21,131 Reviews)
Rating breakdown 21,131 reviews
5 Stars
18,134
4 Stars
2,299
3 Stars
409
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,120 out of
1,299)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Everything Feels Natural
on March 19, 2026
Posted by: Chris05
[This review was collected as part of a promotion.] I love how everything feels natural seamless moving from screen to screen app to app the flexibility with the stylus is what you'd think it's for with the AI galaxy is very interesting to explore and the AI mode for pictures is super cool! Erasing unwanted items in your shot take things to the next level of photography. One option that was remove really needs to be brought back in the photo taking with the stylus. Other that that It an amazing piece of technology!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've really enjoyed how speedy this phone is!
on March 19, 2026
Posted by: JustThisGuySee
[This review was collected as part of a promotion.] After using a Google Pixel for years, I really enjoyed the speed and wide customization of my phone! I personally am not much for AI; I appreciate that I can limit or disable features that I not interested in.
I like this phone so much, I convinced my wife to try a Samsung phone when she's up for a new device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for business and pleasure
on March 19, 2026
Posted by: goaskjen
[This review was collected as part of a promotion.] I use my phone for work related tasks daily. Galaxy AI has been a great tool as well. This phone has been great for both business and pleasure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is awesome
on March 20, 2026
Posted by: Shorty85
[This review was collected as part of a promotion.] I use my phone for texting, social media and important stuff. I also use it to play a game or two. This phone is amazing it does the necessary things every day. Great phone, I have no issues so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thi phone has grest futures, like live tranlation
on March 20, 2026
Posted by: Paulinho68
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a true power house. The best phone I have ever had! It combines cutting-edge technology, powerful performance, and and refined design into one device that feels like the ultimate all-in-one tool for work, creativity, and entertainment.
The camera setup is one of the biggest hilights. With a 200MP main sensor, advanced zoom capabilities and multiple lenses, the S25 Ultra produces stunning photos in almist any condition. Sharp detailed images, excellent low light performance and pro-level video recording. It is better than anything I have ever seen.
The AI future on live translation is amazing. It is fast and flawless. Makes talking to someone who doesn't speak English much easier than trying to communicate in another language using someone else to help. It is top-tier performance! It's gorgeous large display, is built with premium quality. It makes everything look better. Watching videos on the phone is quite an experience. Great for watching sports and live TV.
The long lasting battery is a plus. The can go through the whole day without having to be recharged. However this phone can be recharged to 100% in about 40 with the Samsung fast charger. Which makes it so convenient. The unique Spen
The camera setup is one of the biggest hilights. With a 200MP main sensor, advanced zoom capabilities and multiple lenses, the S25 Ultra produces stunning photos in almist any condition. Sharp detailed images, excellent low light performance and pro-level video recording. It is better than anything I have ever seen.
The AI future on live translation is amazing. It is fast and flawless. Makes talking to someone who doesn't speak English much easier than trying to communicate in another language using someone else to help. It is top-tier performance! It's gorgeous large display, is built with premium quality. It makes everything look better. Watching videos on the phone is quite an experience. Great for watching sports and live TV.
The long lasting battery is a plus. The can go through the whole day without having to be recharged. However this phone can be recharged to 100% in about 40 with the Samsung fast charger. Which makes it so convenient. The unique Spen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Superior
on March 21, 2026
Posted by: MWoody
[This review was collected as part of a promotion.] I love the Galaxy phones! I have been with Samsung Galaxy from the very first edition. I love the ultra series with having the pen inside the phone. The Galaxy AI is an amazing feature that I use everyday. The phone is fast and reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Upgraded S22U to S25U in 2025
on March 21, 2026
Posted by: LongtimeSammyUser
[This review was collected as part of a promotion.] I love my Galaxy Ultras (and previously Notes). I was disappointed, however, that Bluetooth capabilities were removed from the SPen. That was a huge loss on this model. And I'm sure I'm not alone in that opinion.
Camera? Eh. It's okay. In some ways, it's good. But I often have issues with blurry edges for some reason. The center will be crystal clear but the outer edges are blurry. I can't figure out why. Also, I get chatter when it attempts to focus. That's annoying and sometimes I lose the shot while waiting for the chatter to subside.
I do somewhat like the AI interface at times. But other times, not so much. I do not want it popping onto the screen without being prompted by me. Stay in your lane, AI.
I DO NOT like Google messaging AT ALL. I much prefer Samsung messaging and I'm annoyed that we were basically forced into switching or risk our own safety. That was a bad deal if you ask me. If I wanted a Google phone, I would've purchased a Google phone.
Overall, though, I'm generally happy with the phone. But it's far from perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone, has great camera. Fast browsing,
on March 22, 2026
Posted by: Samsung25s
[This review was collected as part of a promotion.] Use this phone for gaming, watching reels and so much more.
Value
5
Written by a customer while visiting Samsung US