Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(21,699 Reviews)
Rating breakdown 21,699 reviews
5 Stars
18,622
4 Stars
2,360
3 Stars
422
2 Stars
133
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
My favorite phone
on March 30, 2026
Posted by: Kimmie
[This review was collected as part of a promotion.] I love this phone! The camera is flawless with amazing customability features supported by the easy editing tools. When I want to doodle the Galaxy AI is excellent at bringing everything to life and sparking my creativity. The OneUI comes with fun themes to help personalize your phone while having things like the Secure Folder so that if anyone borrows my phone they can't get into my personal information. This digital experience is why I keep shopping with Samsung, whenever I want an upgrade, everything is always easy, fun and intuitive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy - The best there is...
on March 30, 2026
Posted by: MikeD71
[This review was collected as part of a promotion.] I can't say enough about how impressed I am with the Galaxy series. Each model just gets better and better.
The latest feature of Galaxy AI is fantastic... I keep finding myself using it more and more... Whether it's using the camera to identify certain items; or asking more intricate questions.
The camera is amazing, the stylus is a great help for note taking among other things. The power, speed, and versatility of this phone is beyond comparison. Battery life is fantastic as well.
You certainly get more bang for your buck and to those fruit users... Grow up and get a Galaxy!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome with specks
on March 30, 2026
Posted by: Aerein
[This review was collected as part of a promotion.] I ve been a samgung user for years and when my child broke her older samsung phone i gave her my note 20 ultra and upgraded to this phone.
It has a ton of the regular features im familiar with and some new and interesting ones. I never thought id use the pen stylus or screen write feature as much as i do. I am uncertain about Galaxy ai, it catches questions quickly and sometimes unexpectedly- my parrot thinks its the funniest thing in the world because my phone now answers her. However, the ai hasnt figure out the answer to the primordial velociraptor screech of a macaw in full song. Please translate macaw. Id appreciate learning why i get bit.
It however does come up with some snappy answers that rival google and im sure there will be a secret arguement brewing there soon. It hasnt taken over the phone and ive not seen skynet yet so good on you so far samsung, keep up the good work.
Importantly this phone is compatable with my hearing aids, the sound integrates and the ability to actually hear nuance on phone calls for someone with a hearing deficiancy is amazing.
The only drawback i have is memory. Im sure youve all heard that- no sd card slot. Online storage is expensive. Phones cost a lot monthly, so do phone plans. Im disabled. Other people work. People are of fixed and limited incomes. We need storage we can remove, add on and change to fit our needs.
It has a ton of the regular features im familiar with and some new and interesting ones. I never thought id use the pen stylus or screen write feature as much as i do. I am uncertain about Galaxy ai, it catches questions quickly and sometimes unexpectedly- my parrot thinks its the funniest thing in the world because my phone now answers her. However, the ai hasnt figure out the answer to the primordial velociraptor screech of a macaw in full song. Please translate macaw. Id appreciate learning why i get bit.
It however does come up with some snappy answers that rival google and im sure there will be a secret arguement brewing there soon. It hasnt taken over the phone and ive not seen skynet yet so good on you so far samsung, keep up the good work.
Importantly this phone is compatable with my hearing aids, the sound integrates and the ability to actually hear nuance on phone calls for someone with a hearing deficiancy is amazing.
The only drawback i have is memory. Im sure youve all heard that- no sd card slot. Online storage is expensive. Phones cost a lot monthly, so do phone plans. Im disabled. Other people work. People are of fixed and limited incomes. We need storage we can remove, add on and change to fit our needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've used, highly recommend.
on March 30, 2026
Posted by: OsitoGoat
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has completely changed how I manage my daily life and entertainment. The massive 6.9" Dynamic AMOLED 2X display makes streaming movies and sports an absolute joy, with incredible brightness and a smooth 120Hz refresh rate.
For work, the S Pen functionality is unmatched for taking notes during meetings and signing documents. The device is powered by the Snapdragon 8 Elite for Galaxy processor, which handles heavy multitasking and intensive gaming sessions without breaking a sweat.
The camera system is a major highlight. The
200MP main camera captures details with stunning clarity, and I've been impressed by the improved macro mode and high-resolution video capture for creating content. The integration of Galaxy Al features, such as real- time photo enhancements and smarter search functions, has made the overall experience incredibly intuitive and efficient.
Overall, the S25 Ultra is a powerhouse that excels in every area I use it for, from work to play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung the better
on March 30, 2026
Posted by: John66
[This review was collected as part of a promotion.] love samsung, the better phone on my opinion,0 doubt with that,use my device for everything in my live,the Galaxy AI is super practical,it help me all the time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the perfect upgrade for the Note lovers ot
on March 30, 2026
Posted by: MikeyLovesSamsung
[This review was collected as part of a promotion.] I had a Note 10. I loved it to DEATH!
Switched companies and then had an S21 Ultra (basically a S21 plus) Hated that Covid phone! Stuck in contract. Then $ issues, etc...
Switched providers again and got the Samsung Galaxy S25 Ultra and I'm to the MOON with joy!! Love this phone! It is like my Note10 on steroids! I had issues constantly with my S21 Ultra. I've had an S2, S4, S6, S8 Plus, Note10, S21 Ultra, NOW S25 Ultra and the only one I ever had an issue with was the s21 Ultra (covid phone). So, I totally give Samsung a pass on that one...
Also, I'm totally getting used to "Galaxy AI" it's just another thing to learn but the more I learn the more beneficial I find it.
Switched companies and then had an S21 Ultra (basically a S21 plus) Hated that Covid phone! Stuck in contract. Then $ issues, etc...
Switched providers again and got the Samsung Galaxy S25 Ultra and I'm to the MOON with joy!! Love this phone! It is like my Note10 on steroids! I had issues constantly with my S21 Ultra. I've had an S2, S4, S6, S8 Plus, Note10, S21 Ultra, NOW S25 Ultra and the only one I ever had an issue with was the s21 Ultra (covid phone). So, I totally give Samsung a pass on that one...
Also, I'm totally getting used to "Galaxy AI" it's just another thing to learn but the more I learn the more beneficial I find it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on March 30, 2026
Posted by: Loso1232
[This review was collected as part of a promotion.] My samsung is an outstanding phone, with awesome features. The galaxy AI helps out tremendously with work and my day to day living. Its ability to recommend different things around is also a great feature. I love this phone and can't wait to see the S26!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Dlj30040
[This review was collected as part of a promotion.] I got my s 25 ultra and it's been a great phone I would definitely recommend this product to my friends and to my family , I trust this product through and through through
Value
5
Written by a customer while visiting Samsung US