Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,807 Reviews)
Rating breakdown 20,807 reviews
5 Stars
17,853
4 Stars
2,267
3 Stars
399
2 Stars
128
1 Star
160
86%of customers recommend this product.
(
1,113 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This product has great features
on March 15, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] The Ultra 25 has features that work with my daily experiences and routine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on March 15, 2026
Posted by: Narg51
[This review was collected as part of a promotion.] Use my phone for personal reasons and streaming. Don't use AI due yo being unfamiliar with it. Would like to learn more of my phones abilities because sometimes I get lost.
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hey Narg51, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so pleased with the usage of your device, and finding so many ways to enjoy the usage every day. We have provided a link to the complete manual to assist you with the discovery of Galaxy AI and integration in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone
on March 15, 2026
Posted by: Theone
[This review was collected as part of a promotion.] Good, reliable dependable phone. Would recommend it to anybody looking for a phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Elite flagship phone
on March 15, 2026
Posted by: Johnyboy310
[This review was collected as part of a promotion.] The phone has a lot of top-tier features with very little things that I don't like. The Galaxy AI worked great while editing photos and videos. The camera is top tier clarity at distance and even at close distance for macro photos. Well gaming the phone never heats up and the screen has great resolution and high frame rate for those FPS games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S25 Ultra Worth Taking A Look
on March 15, 2026
Posted by: Barbstar59
[This review was collected as part of a promotion.] So I just received my new Samsung Galaxy S25 Ultra as a gift from my son aside from having a great camera, one of the features I find really cool is being able to circle something I'm looking at on screen and ask a question without having to go back an forth between the item and the answer, I find it very easy to navigate and the storage he gave me of 1TB is far more than I need but the difference in storage is amazing, especially since I like taking pictures I have 6 grands and I can now really keep up with them and always have the most recent photos. The AI feature is very useful also especially with the You Tube and TikTok videos, And I have a Chorkie who loves getting into things so I can now capture more of her antics. By far if you would like a good reliable phone I would definitely recommend that you look at the Samsung Galaxy S25 Ultra, sure you will like what you see.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on March 15, 2026
Posted by: Puzzles4mama
[This review was collected as part of a promotion.] I have had the ultra for a long time updating as the new phones come out and they are amazing! They have great battery life and a very durable as a toddler mom!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible phone
on March 15, 2026
Posted by: Naccus
[This review was collected as part of a promotion.] It's a wonderful phone, love the galaxy Ai and all the awesome features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Designed for a better life
on March 15, 2026
Posted by: Freeyone
[This review was collected as part of a promotion.] Galaxy AI is a convenient time saving tool that makes my life easier on a daily basis
Because I am safer during calls. Galaxy AI prevents me from feeling at risk of my time being wasted.
Because I am safer during calls. Galaxy AI prevents me from feeling at risk of my time being wasted.
Value
5
Written by a customer while visiting Samsung US