Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,832 Reviews)
Rating breakdown 20,832 reviews
5 Stars
17,874
4 Stars
2,268
3 Stars
401
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,113 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
My experience with the product was lit
on March 14, 2026
Posted by: IsaacS25ultra
[This review was collected as part of a promotion.] The AI features were soo good that i perform everyday activities with the phone. The S-pen looks great and its use is seamless. The screen is durable and the titanium frame is a standout. Really love everything about the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been the best ive ever had!!
on March 14, 2026
Posted by: Xmanmar3434
[This review was collected as part of a promotion.] Having the new galaxy AI on my phone has helped me with everything from school work to normal every day questions!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More Than a Flagship It’s a Lifesaver
on March 14, 2026
Posted by: Samsungtheheartsaver
[This review was collected as part of a promotion.] i never thought a piece of glass and titanium could make me feel this safe but here we are. for years i just lived with this constant background noise of anxiety about my heart.. like i was a ticking time bomb and no one was listening. i used to ignore the fluttering and the racing because i didn't have a way to prove it was happening or even understand it myself. but honestly getting the 25 ultra has changed my entire life and my cardiac health awareness in ways i cant even put into words without crying.
it is literally the heart of my health now. even though i use it with my wearable its the phone that makes the data mean something. seeing those graphs on this massive beautiful screen makes it REAL. it isnt just numbers anymore its my life. the best part is sitting in my doctors office and finally having the guts to speak up because i can just pull up the reports on that huge screen and show them EXACTLY what is happening with my body. no more guessing or feeling like they dont believe me. i have the proof right in my hand and it gives me this power i never had.
i used to feel so alone in this journey like i was just waiting for something bad to happen but now i have this constant companion. its not just a gadget its peace of mind. its knowing that if things look off i have a record of it. i feel like i finally woke up and stopped just existing and started actually living because i’m not scared of my own body anymore. this tech gave me back a sense of control i thought w
it is literally the heart of my health now. even though i use it with my wearable its the phone that makes the data mean something. seeing those graphs on this massive beautiful screen makes it REAL. it isnt just numbers anymore its my life. the best part is sitting in my doctors office and finally having the guts to speak up because i can just pull up the reports on that huge screen and show them EXACTLY what is happening with my body. no more guessing or feeling like they dont believe me. i have the proof right in my hand and it gives me this power i never had.
i used to feel so alone in this journey like i was just waiting for something bad to happen but now i have this constant companion. its not just a gadget its peace of mind. its knowing that if things look off i have a record of it. i feel like i finally woke up and stopped just existing and started actually living because i’m not scared of my own body anymore. this tech gave me back a sense of control i thought w
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderfully user-friendly!!
on March 14, 2026
Posted by: Wyatt1982
[This review was collected as part of a promotion.] I love this Samsung S25 because of its productivity and its AI features it allows me to drive safely, talk, text and navigate my daily task and make easy work of them. Thank you Samsung for making my life easier. I've been a lifelong Samsung Galaxy member. All of my electronics are Samsung. It will be wonderful if I was chosen for some sort of prize.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 14, 2026
Posted by: Pollbilly
[This review was collected as part of a promotion.] Love this phone. Great photos and videos. AI is really helpful, state of the art.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great which I am still learning.
on March 14, 2026
Posted by: Nic34787
[This review was collected as part of a promotion.] The camera is easy to manage and the pictures are great.
The Galaxy AI has become valued tool for product reviews and information of various topics.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy user for life
on March 14, 2026
Posted by: Scottydont
[This review was collected as part of a promotion.] I love this phone so much I use galaxy Ai every day especially the photo search tool by holding down the home button. Even showed a few ppl how to use it on their phones. Then the pen definitely comes in handy especially on the road trip home from getting my daughter, she drew so many pictures with it. The only thing its lacking is the built in privacy screen which the s26 has but im still paying on this one so unfortunately no upgrade anytime soon but overall im definitely happy with this phone. I will be a galaxy user for life. Started with s10e then s21 ultra and now the s25 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality in everything.
on March 14, 2026
Posted by: JenPR23
[This review was collected as part of a promotion.] My Galaxy AI is amazing! I love taking pictures, the quality is incredible.
Value
5
Written by a customer while visiting Samsung US