Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,832 Reviews)
Open Ratings Snapshot
Rating breakdown 20,832 reviews
5 Stars
17,874
4 Stars
2,268
3 Stars
401
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,113 out of 1,291
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Love my Samsung S25 ultra
on March 14, 2026
Posted by: Jesuslovesyou2
[This review was collected as part of a promotion.] I love my phones quality and sturdyness.
I have taken wonderful photos of the moon, Northern Lights, Portland Headlight lighthouse with stunning waves in the forefront. I was even able to take a picture of the eclipse with it.
I'm also enjoying Galaxy AI too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung forever
on March 14, 2026
Posted by: WalkertheSamsungguy
[This review was collected as part of a promotion.] Samsung is my favorite brand if I had it my way every device and appliance in my house would be Samsung there functions and designs are always perfect to me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S Pen disappointment
on March 14, 2026
Posted by: Packbrat386
[This review was collected as part of a promotion.] I've been a die hard Samsung fan since my first Galaxy S, which was the S5 Active. I upgraded from my S23 Ultra to the S25 Ultra in November 2025 and overall I'm happy with it but there has been one major disappointment- the removed Bluetooth from the S Pen. I am an avid photographer and used my S Pen regularly. Removed that capability for any reason just doesn't measure up for me. If i knew that change was made before I "upgraded" to the S25, I would have stayed with my S23 Ultra. There is no adequate alternative. The gesture capture does not compare. I really hoped Samsung would listen to their die hard supporters and purchasers and release a Bluetooth S Pen separately that would work with the S25 Ultra but it doesn't seem like they realize how much they've missed the mark with removing very useful technology. If you have a fully functional S Pen that you enjoy, i wouldn't recommend upgrading to the S25.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 ultra with AI is amazing.
on March 14, 2026
Posted by: Brand0sk33
[This review was collected as part of a promotion.] Galaxy ai is one of my favorite features. Love editing photos. Camera is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the graphics
on March 14, 2026
Posted by: Melissa
[This review was collected as part of a promotion.] Love the games GALAXY AI IS GREAT AND VERY CREATIVE THE STYLES ATE AWESOME AND EASY TO WORK WITH
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All in one package
on March 14, 2026
Posted by: DarkVader76
[This review was collected as part of a promotion.] I have been a Galaxy S loyal pioneer since the S2. My first "note" version was Note 8. I've needed an s pen since. I've followed with the note 9, note 10 plus, S22 ultra, S24 ultra, and now S 25 ultra. My Galaxy does everything! From great pics to extreme gaming. This is truly a laptop for the pocket. Im still on the fence for the S26 ultra. I may get. It is a dope phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung Galaxy S25 Ultra, beauty and power.
on March 14, 2026
Posted by: StupidBaka
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is both beautiful and powerful. It's sleek design and metal finish make it a delight in my hands and pocket. It is instantly ready for any demanding photo on the go. Whether that is doing night shots or daytime. The AI features for the photos are a game changer. It knows how to really get rid of noise or clear up an image of any obstacle of my choosing. Though the camera is amazing, it is also fantastic for gaming as well. This processor just allows to launch a game and not have to deal with any lag or stuttering of frames. I would not choose any phone over this one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery goes bad fast
on March 14, 2026
Posted by: Deepsteve7
[This review was collected as part of a promotion.] Ive had this phone about 8 months. Great phone, camera is geat, love it. The bad thing is the battery life has gone down. It lasts half a day at most, takes longer to charge. If it wasn't for that is give ut 5 stars.
During the hot days it over heats and shuts down especially if you're using zoom or a face to face app. That alone is making me think about not getting the S26.
The galaxy AI is amazing. I use it daily. Best feature ever
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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