Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,832 Reviews)
Rating breakdown 20,832 reviews
5 Stars
17,874
4 Stars
2,268
3 Stars
401
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,113 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
My only complaint is no way to add more storage
on March 13, 2026
Posted by: Missmynotephones2026
[This review was collected as part of a promotion.] I dont use the ai features too much i really don't like them...i wish we had more storage because if you dont buy enough to start eith you run out and nonway to add more....
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on March 14, 2026
Posted by: LoveSamsungPhones
[This review was collected as part of a promotion.] The Galaxy s25 ultra is all around a good phone. The operating system is exceptional. while I don't think I'll be using The AI person of the phone it's there in case you need it. it was time for an upgrade and I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!
on March 14, 2026
Posted by: readingrae5
[This review was collected as part of a promotion.] I love this phone. All of its features are so great and helpful, and I love the upgrade from zflip5. I can't say I have any criticisms about it. Also, I love using Galaxy AI for a numerous of purposes such as having it summarize longer pieces of information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and solid speed of use
on March 14, 2026
Posted by: SmittyG
[This review was collected as part of a promotion.] AI is easy to figure out how to use and is helpful with getting information. The phone as speedy when using it. I use it for watching media and playing games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the video / camera quality
on March 13, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] Still getting use to the AI features. But enjoying it as im learning. Can't wait to get the new 26 ultra. Really wish that the pen was still bluetooth tho. Hope that feature comes back in the new 26
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Galaxy S25 Ultra
on March 14, 2026
Posted by: Howard
[This review was collected as part of a promotion.] This Galaxy S25 Ultra is awesome. It is very fast and easy to use. I Love the Galaxy AI features. I use it to get ideas and plan trips for my family. I get detailed price lists and instructions for projects around the house. I like how my email and text are integrated into Galaxy AI. It is so simple to research ideas and problems. It does all of the work for you. Love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 is literally my right hand!!
on March 14, 2026
Posted by: Snevah719
[This review was collected as part of a promotion.] Galaxy S25 Ultra allows me to comfortably allow AI to search the web, getting the results I need. My phone lets me allow AI to respond to messages, set calendar events, schedule texts to be sent at a later time or day. AI feature - 100%
The way my S25 sits in my hand is perfect. The stylist works like a magic wand.... who needs AirDrop, when you have Near by Devices.... Air Play is dated, it's all about Smart View!!! :)
The camera..... on that camera!!
Enjoy the S25 Ultra, it'll make your life easier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 is literally my right hand!!
on March 14, 2026
Posted by: Snevah719
[This review was collected as part of a promotion.] Galaxy S25 Ultra allows me to comfortably allow AI to search the web, getting the results I need. My phone lets me allow AI to respond to messages, set calendar events, schedule texts to be sent at a later time or day. AI feature - 100%
The way my S25 sits in my hand is perfect. The stylist works like a magic wand.... who needs AirDrop, when you have Near by Devices.... Air Play is dated, it's all about Smart View!!! :)
The camera..... on that camera!!
Enjoy the S25 Ultra, it'll make your life easier!
Value
5
Written by a customer while visiting Samsung US