Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,833 Reviews)
Open Ratings Snapshot
Rating breakdown 20,833 reviews
5 Stars
17,875
4 Stars
2,268
3 Stars
401
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,113 out of 1,291
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Samsung or bust.
on March 13, 2026
Posted by: Dirtmcgurt
[This review was collected as part of a promotion.] Ever since my first Samsung Galaxy edge years ago I will never get a different phone. The customization, the camera, and now the A.I.! It puts the other company to shame every year. I go out of my way to show "other" phone loyalists why and how my phone is so much better and I am happy to sag i have managed to convert a few. In my opinion everybody else is playing for 2nd place.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful phone.
on March 13, 2026
Posted by: Gata2591
[This review was collected as part of a promotion.] I use my phone to watch videos and for my work it is also very fast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone period
on March 13, 2026
Posted by: Iphonekiller
[This review was collected as part of a promotion.] Its the best phone I've had . Super fast and long battery battery life . Best for business and gaming period........
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All around, everything is super easy to use
on March 13, 2026
Posted by: Tiggerrr888
[This review was collected as part of a promotion.] This phone is by far the best I have ever had. I tell people that tell me they have the other A brand. I tell them to just throw it in the trash and get a real Samsung phone. I have never had any issues with my S25 Ultra. Was awesome on my resent trip to Asia.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love all the great features and speed
on March 13, 2026
Posted by: Destroyer1969
[This review was collected as part of a promotion.] I haven't used Ai a hole lot but it's a great feature
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the new and improved galaxy s phones...the
on March 13, 2026
Posted by: DCCGRAMMY
[This review was collected as part of a promotion.] My Galaxy phone has the best features ever, the AI is just is a very welcomed feature. I can multitask and be glad about doing it.... this phone have a good camera and video.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Incremental updates vs S23 Ultra
on March 13, 2026
Posted by: GalaxyAIOptional
[This review was collected as part of a promotion.] Well designed, but it's basically as expected - most of the features are the same as S23 ultra. Size/shape/weight are very close except for curved display. Galaxy AI features may be important to some people, but aren't critical for me. The biggest reason for my upgrade is the improved battery life compared to my degraded S23 ultra which could not make it through the whole day.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung for over 10 years +
on March 13, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] Samsung user for as far as can remember. Love all things about samsung features especially the camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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