Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,833 Reviews)
Rating breakdown 20,833 reviews
5 Stars
17,875
4 Stars
2,268
3 Stars
401
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,113 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Seamless and Speedy Integration Into My Life!
on March 13, 2026
Posted by: KJMader
[This review was collected as part of a promotion.] Put a frozen pizza in the oven? set a timer on my phone. Need more atteries? Grab my pone and order some quick. Wondering about the dog's behavior? Ask my phone about it. Boss calls during off hours and needs me to look at a document? Email it, boss, I'll look at it on my phone. Need a recommendation for some home services? Ask my Contacts on my phone if they know anybody. Sharing pics of my family with Dad in the nursing home. Downloading audio books to enjoy between podcasts. Get ideas for my crafting activities. Make a video of the show falling to enjoy in July. Play games While waiting in line. Read my newspaper and my magazines. And when I need to compose, like this review? NOTHING more satisfactory than pulling out my stylus and handwriting on my screen, which magically becomes type. I could go on and on. My phone serves and delights me 24-7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 13, 2026
Posted by: AlchemicSin
[This review was collected as part of a promotion.] Have been enjoying my experience with the Galaxy s25 Ultra haven't dove into every single thing the phone offers but one of my favorite things is the capability of taking and recording professional pictures and video.
Like how I can take notes right on my screen with the stylus
The AI assist feature to navigate different topics of discussion or even different tasks very useful.
Like how I can take notes right on my screen with the stylus
The AI assist feature to navigate different topics of discussion or even different tasks very useful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy feature
on March 13, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] My Galaxy is AI featured. Did not purchase for this feature but instead for the pen. Yet the Galaxy AI features have become just as overwhelmingly amazing as a phone you may write with, send emails, take screenshots, ask questions, and become even more creative an inventive with since using the "Galaxy AI"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly great
on March 13, 2026
Posted by: Pizzaman
[This review was collected as part of a promotion.] Overall a great phone. Easy to use. Great features. My only issue is it seems that with every update it resets to factory default. Thats what keeps me from giving a 5 star
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone
on March 13, 2026
Posted by: Jendev
[This review was collected as part of a promotion.] I love this phone because I can do anything with it, and I can understand how to use it even though I'm not exactly technically inclined. I'm middle aged, and find some new technology difficult, but this phone has everything I need in order to understand how to use it. If I have any issues I can go straight to AI on here and my questions will be answered. It's a great phone, it's everything from phone to alarm, and hundreds of other things. It's amazing that one little hand held thing the size of my hand and light as a feather has about everything you need in life and if it doesn't have it, it most certainly can tell you how to get what you need, then use it to order the thing you need. I have nothing but good things to say about this phone or the other one (different model but still Samsung) that my husband has and uses constantly for work. I HOPE I can get a Galaxy AI. All in all Samsungs products are great and they last a very long time!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 13, 2026
Posted by: CoachVince
[This review was collected as part of a promotion.] Galaxy AI is pretty awesome and the phone in general has a lot more features than the S22Ultra that I had. Picture quality is so much better not to mention the storage space. Overall I really like this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy S25 Ultra
on March 13, 2026
Posted by: GalaxyS25
[This review was collected as part of a promotion.] This has been the best cell phone I ever owned. I had it for while now & still works fine. I never had any problems. I love all the fearures, the cámara & the editor is the great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra has everything
on March 13, 2026
Posted by: Willito240
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra finally feels like the refined powerhouse we’ve been waiting for, ditching the sharp, uncomfortable corners of the past for a sleek, rounded titanium frame that actually fits naturally in your hand. It’s a massive device that somehow feels lighter and more ergonomic, making that gorgeous, industry-leading display even more enjoyable to use without it digging into your palm. The new anti-reflective coating on the screen is a total game-changer, allowing you to see every detail in vivid color even under the harsh midday sun without staring at your own reflection. Performance-wise, it’s an absolute beast; everything from heavy multitasking to high-end gaming feels instantaneous, backed by a battery that comfortably survives a full day of real-world chaos. What I love most, though, is how the cameras have evolved—instead of over-processing images to look like digital art, the S25 Ultra captures skin tones and textures with a sincere, human touch that feels authentic and less "Photoshopped." While it’s certainly a big investment and still a very large phone for one-handed use, the seamless integration of its features and the sheer reliability of the hardware make it feel less like a gadget and more like a dependable companion. It’s simple, it’s powerful, and it avoids the gimmicks to focus on what actually matters: a premium experience that stays out of your way and just works.
Value
5
Written by a customer while visiting Samsung US