Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,833 Reviews)
Rating breakdown 20,833 reviews
5 Stars
17,875
4 Stars
2,268
3 Stars
401
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,113 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great design & functionality
on March 13, 2026
Posted by: Lulu26
[This review was collected as part of a promotion.] This product makes daily life run smoothly. It is very user friendly and allows me to be on top of everything as needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra from Samsung
on March 13, 2026
Posted by: S2Serious
[This review was collected as part of a promotion.] I often use my device to view LiveStream content and it works really great!
Galaxy AI has very intuitive features as well!
Galaxy AI has very intuitive features as well!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A huge step up for smartphones!
on March 13, 2026
Posted by: DOOM14765
[This review was collected as part of a promotion.] Compared to other name brands the Samsung S25 Ultra has been the best phone that I have owned so far. The large battery capacity and fast charging are game changers when it comes to daily use. It has great optimization features to drastically save battery throughout the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is by far the best one yet
on March 13, 2026
Posted by: Jeremy
[This review was collected as part of a promotion.] I was starting to get tired of Samsung phones but the Samsung Galaxy S25 Ultra is absolutely one of the best phones I have ever had. Samsung did a great job with this device and I am extremely happy with it. The Galaxy AI is very convient, helpful and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long ago...
on March 13, 2026
Posted by: zombieraser
[This review was collected as part of a promotion.] I should've upgraded upgraded long ago but now I feel I missing out on the 26 ultra.
The Galaxy AI has to be even better with the 26.
Please don't stop smartphones. I've been with y'all since s3. Thank you. (Miss the infrared to change channels at the VA).
The Galaxy AI has to be even better with the 26.
Please don't stop smartphones. I've been with y'all since s3. Thank you. (Miss the infrared to change channels at the VA).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Gaming phone!
on March 13, 2026
Posted by: BetWildGamer
[This review was collected as part of a promotion.] Galaxy AI has become my new Google. I play several different games on my S20 ultra phone and love this phone for that. Screen is big enough to see and play. Storage and streaming is never a problem. Updates are quick and seemless. Data files are a little tricky to find share and edit but Galaxy AI helps with recommendations and instructions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Gaming phone!
on March 13, 2026
Posted by: BetWildGamer
[This review was collected as part of a promotion.] Galaxy AI has become my new Google. I play several different games on my S20 ultra phone and love this phone for that. Screen is big enough to see and play. Storage and streaming is never a problem. Updates are quick and seemless. Data files are a little tricky to find share and edit but Galaxy AI helps with recommendations and instructions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love since November with my S25 Ultra Blue
on March 13, 2026
Posted by: Ultra25BlueLover
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a little while now and honestly I’m really impressed with it. The phone feels super premium in the hand and the screen is amazing—everything looks very sharp and smooth whether I’m watching videos, scrolling social media, or playing games. The battery easily lasts me through a full day, and the performance is very fast with no lag so far.
The camera is also one of my favorite parts. Photos come out really detailed and the zoom is great when I want to capture something from far away. Night photos also look surprisingly good.
What I didn’t expect to use as much is Galaxy AI. Features like AI photo editing and the smart suggestions actually make everyday things a lot easier and faster. Overall, I’m really happy with the S25 Ultra—it feels like a powerful phone that also adds some genuinely useful AI features.
The camera is also one of my favorite parts. Photos come out really detailed and the zoom is great when I want to capture something from far away. Night photos also look surprisingly good.
What I didn’t expect to use as much is Galaxy AI. Features like AI photo editing and the smart suggestions actually make everyday things a lot easier and faster. Overall, I’m really happy with the S25 Ultra—it feels like a powerful phone that also adds some genuinely useful AI features.
Value
5
Written by a customer while visiting Samsung US