Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,833 Reviews)
Open Ratings Snapshot
Rating breakdown 20,833 reviews
5 Stars
17,875
4 Stars
2,268
3 Stars
401
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,113 out of 1,291
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
I love this phone its perfect for my side hustle
on March 13, 2026
Posted by: Emphone
[This review was collected as part of a promotion.] I love this phone because it takes perfect pictures and the videos look like I am in a movie theater
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the stylist
on March 13, 2026
Posted by: Suzjetset
[This review was collected as part of a promotion.] Hi Galaxy s25 ultra is top notch is the best one yet love love love it The amazing Galaxy AI features along with the stylus makes it the best one out there.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love everything my Samsung S25 Ultra
on March 13, 2026
Posted by: Butterfli215
[This review was collected as part of a promotion.] I've been using Samsung products for over 10 years. I love everything about the phones especially their evolution. It always seems that Samsung drives to be better and more innovative. Of course I love the AI Gemini feature. Sometimes I feel like I'm talking to a friend or colleague. What I love best about the Gemini feature is not having to keep saying hey Gemini to wake it up. It's like I said a seamless conversation with a friend or colleague. The only thing I wish they would change is their text messaging service. I wish that if they're going to continue to use Google's platform please ask them to allow for more customization as well as being able to like incoming messages.
Because people love customizing their phone to fit their personality is why they are drawn to the app Good Lock.
The Good Lock app is amazing. You can customize your phone to look any way you feel and you can change it as often as you like.
I'm in the market for a tablet, and of course I'm looking at the newest tablets by Samsung.
I own a pair of buds by Samsung and I love them. I see that there are new ones out that to me mimic iPods and I don't like iPods. Is something about them hanging out of my ear and not seeming as secure as the buds that I have by Samsung. So I'm a little disappointed that the new earbuds by Samsung also hang out of the ear. I'm sticking with what I have until they blow up...lol
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!
on March 13, 2026
Posted by: Shawna
[This review was collected as part of a promotion.] I watch alot of movies on my phone and its so nice, the picture is great and all the features are amazing! I especially like using Galaxy AI on this phone also! This has been the best phone I've ever had and I have had lots of phones!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever owned!
on March 13, 2026
Posted by: WyrmsBreath
[This review was collected as part of a promotion.] I absolutely love this phone, and everything about it. From Galaxay AI, with features like writing assist and interpreter, which I use for school and work, to the ease and compatibility with my Samsung Smart Watch, this phone make my my life simpler in so many ways. In all truth, I've yet to have a single complaint about it and I would recommend it in good conscious to anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone
on March 13, 2026
Posted by: Kaynay
[This review was collected as part of a promotion.] My galaxsy s25 ultra is the best phone. Its not a whole lot different then my last s24 ultra but it is at the same time. Its just an awesome phone all around. Great service. Great apps. Great experience!! Everything you want and need in one device. Im still not sure how much i like Galaxy AI but im learning
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on March 13, 2026
Posted by: Misdinkerdawn
[This review was collected as part of a promotion.] I love this phone. The AI Galaxy capability assist someone who is not tech-savvy to be able to produce beautiful pictures professional quality videos and assist with hand free voice commands. It's just amazing. I can go to a loud concert and get videos with the audio that sounds like I'm listening to a professionally produced studio song. There is so much I can do with a spoon that i'm still learning new techniques and tricks after a year. The motion view phono aspect is spectacular. This would be for anyone who wants the ease of just pushing a button, but get results of a professional produced image or video. Thank you Samsung. Thank you so much.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the phone
on March 13, 2026
Posted by: Kitkat
[This review was collected as part of a promotion.] The AI has been super helpful in helping me look things up or word things etc you can literally use it cor almost anything the stylist is awesome for artists or striving artists it gives you space to work and isnt to bulky calls ound nice everything works as it should pictures come out immaculate
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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