Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,833 Reviews)
Rating breakdown 20,833 reviews
5 Stars
17,875
4 Stars
2,268
3 Stars
401
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,113 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
It's Good To Be Back...
on March 13, 2026
Posted by: JlsAntn
[This review was collected as part of a promotion.] After a brief hiatus spent with a Fold3, I decided to return to my old flagship staple: The Galaxy series. Big difference this time around was that my phone came with Galaxy AI. That alone was enough to knock my Note 20 Ultra from the #1 spot. It was nice having all stylus again too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast access to apps
on March 13, 2026
Posted by: Lovesamsung
[This review was collected as part of a promotion.] I have not tried the Galaxy AI. I love the vibrant colors and the speed of opening apps even with other apps already opened. Fast charging and long lasting battery. I had upgrade from a Galaxy s22 ultra to the Galaxy 25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 13, 2026
Posted by: Chelsea
[This review was collected as part of a promotion.] Awesome phone! Absolutely love all the features it comes with!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has good features.
on March 13, 2026
Posted by: HenryG
[This review was collected as part of a promotion.] I really love my cellphone. Galaxy AI is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great all around flagship device
on March 13, 2026
Posted by: Wrandy
[This review was collected as part of a promotion.] I've enjoyed this phone for a year now. The frame of the phone and glass as well are very resistant to damage. I've dropped it a few times without a case with no visible markings. The galaxy ai features are a game changer in optimizing my daily life. The camera is sharp and photos are well balanced. The speakers are crisp and have great volume. The only issue I've had is with the battery life. I wish it could handle my heavy use but I'm often needing to plug in through the day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra's camera is amazing.
on March 13, 2026
Posted by: JDV0003
[This review was collected as part of a promotion.] The Samsung S25 Ultra has easily been the best upgrade I've ever had. It's fast, the camera is better than I could've imagined, and the using Galaxy AI has been so helpful in my day to day life. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek premium phone
on March 13, 2026
Posted by: Nasa22
[This review was collected as part of a promotion.] premium phone with a massive vibrant display that makes everything look amazing (videos, photos, apps ✨). Highly responsive & the speed is unreal — zero lag even with multitasking and games. The camera delivers crisp, detailed shots in almost any light, and the battery easily keeps up with a full day of heavy use. Sleek design, powerful performance. Definitely a powerhouse phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I have audio issue
on March 13, 2026
Posted by: Luna95
[This review was collected as part of a promotion.] I have audio issues sound glitches I've traded this model in 3 times same issue with all the phones but everything else is pretty cool the camera is amazing the Galaxy AI helps alot I use it to identify things I have trouble identifying and the Ai select with the S pen has helped me out alot
Value
4
Written by a customer while visiting Samsung US