Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,833 Reviews)
Rating breakdown 20,833 reviews
5 Stars
17,875
4 Stars
2,268
3 Stars
401
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,113 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Samsung phones are the standard for excellence!
on March 13, 2026
Posted by: Thomas
[This review was collected as part of a promotion.] I have been a Samsung customer for over 10 years. Every year I am eager to see how Samsung has innovated it's latest S series phones. I enjoy the wonderful capabilities of the the camara to capture special moments, the fast processing speeds for smooth game play and HD video. The battery life is very good inspire of the high demands I place on it. Thank you Samsung, please continue to innovate new technology and features, I look forward to Samsung AI becoming an even more life changing feature in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 13, 2026
Posted by: bluesrph
[This review was collected as part of a promotion.] Extremely smooth phone which has finally gotten me off of iOS and back to android. The new galaxy ai features like the Now bar on the lock screen have been way more helpful than I originally thought. No stuttering, lag, weird app closures, just smooth sailing. My only complaint/request is to add back the Bluetooth and air command features to the S-Pen. That would get me upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. It is full of amazing features
on March 13, 2026
Posted by: CHANGO
[This review was collected as part of a promotion.] With Galaxy AI this phone has everything you need. I still haven't learned all of it's amazing features yet! But it easily sinks with my Samsung watch and ear buds and even my heavy equipment at work! The side panel is fully customizable for any app that you want quick access to. The camera zooms so far and has lots of awesome features so you can feel like a professional photographer!!
I do use the pen as well it's great for cutting and pasting different things or editing stuff. You can even use it to hand write and it will convert it into text on whatever app your using. I highly recommend this phone to anyone reading this!
I do use the pen as well it's great for cutting and pasting different things or editing stuff. You can even use it to hand write and it will convert it into text on whatever app your using. I highly recommend this phone to anyone reading this!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone was a seamless transition from my s23.
on March 13, 2026
Posted by: Luckyones67
[This review was collected as part of a promotion.] I use my phone for work research, gaming, and streaming services. The 5g makes these services work very well.
Value
4
Written by a customer while visiting Samsung US
Posted by: David T
from Rancho Cordova, CA
Expertise:Expert
Verified Purchase:Yes
Super sweet phone, just as I expected. I upgraded from the 22 Ultra to the 25 Ultra. Very fast and smooth. My favorite part is that this time I opted for the 1TB storage because I was always juggling apps with the 128GB in my old phone. Battery is lasting nicely, too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great choice for life
on March 13, 2026
Posted by: Onelove
[This review was collected as part of a promotion.] Amazing phone great for all occasions and great ai features. Its my daily device. Galaxy ai is an amazing tool that helps with all the great features at are fingertips.
Snapdragon 8 Elite: Enables faster on-device AI processing and improved energy efficiency, resulting in a very fast, responsive user experience.
Galaxy AI Integration: Features include enhanced Circle to Search, improved photo editing (object eraser, generative AI), and smarter, contextual AI tools via Gemini Live.
Camera Capabilities: The 200MP main sensor is complemented by AI-driven improvements for sharper, brighter night photography. New AI tools allow for advanced photo filtering and "smooth zoom" for video.
Battery & Display: Offers roughly 13 hours of battery life and an improved 6.9-inch Dynamic AMOLED 2x display with 2600 nits peak brightness and excellent anti-reflective coating.
The Samsung Galaxy S25 Ultra (reviewed late 2025/early 2026) is a top-tier Android flagship featuring the Snapdragon 8 Elite chip, focusing heavily on advanced, often on-device, Galaxy AI. It boasts a refined, lighter design, a brighter 6.9-inch screen with superior anti-reflection, and a powerful 200MP camera system, though it faces criticism for high prices and removing S Pen Bluetooth features.
Galaxy AI Integration: Features include enhanced Circle to Search, improved photo editing (object eraser, generative AI), and smarter, contextual AI tools via Gemini Live.
Camera Capabilities: The 200MP main sensor is complemented by AI-driven improvements for sharper, brighter night photography. New AI tools allow for advanced photo filtering and "smooth zoom" for video.
Battery & Display: Offers roughly 13 hours of battery life and an improved 6.9-inch Dynamic AMOLED 2x display with 2600 nits peak brightness and excellent anti-reflective coating.
The Samsung Galaxy S25 Ultra (reviewed late 2025/early 2026) is a top-tier Android flagship featuring the Snapdragon 8 Elite chip, focusing heavily on advanced, often on-device, Galaxy AI. It boasts a refined, lighter design, a brighter 6.9-inch screen with superior anti-reflection, and a powerful 200MP camera system, though it faces criticism for high prices and removing S Pen Bluetooth features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 13, 2026
Posted by: TheSaint
[This review was collected as part of a promotion.] Where to begin? Great camera, sound and display. The integration of AI has been helpful as well. I've used it to clear out unwanted items in photos and to help with locating and collating data, plus rhe translatio feature has been super helpful. I can't wait to see what new updates can to to further push this phone to it's absolute zenith.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera and AI features
on March 13, 2026
Posted by: Atifsn
[This review was collected as part of a promotion.] Took my Galaxy 25 Ultra on a family trip and it absolutely delivered. The photos and videos came out stunning, and whenever I slipped up, Galaxy AI stepped in and fixed things effortlessly. It made capturing memories so much easier and the results speak for themselves.
Value
5
Written by a customer while visiting Samsung US