Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,612 Reviews)
Rating breakdown 20,612 reviews
5 Stars
17,730
4 Stars
2,241
3 Stars
386
2 Stars
117
1 Star
138
87%of customers recommend this product.
(
1,007 out of
1,159)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
I love it.
on March 15, 2026
Posted by: Benixonix
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now and overall it’s an incredible phone. The design feels premium and solid, and the display is one of the best I’ve ever seen on a smartphone. Performance is extremely fast thanks to the powerful Snapdragon processor. Apps open instantly, multitasking is smooth, and gaming runs flawlessly.
The large Dynamic AMOLED display is bright, sharp, and very smooth with its 120Hz refresh rate, making everything from scrolling to watching videos look amazing. Battery life is also very reliable, with the 5,000mAh battery easily lasting a full day of heavy use.
One of my favorite features is the built-in S Pen. It makes the phone unique and very useful for taking notes, signing documents, editing photos, or just navigating the phone more precisely.
Another highlight is the Galaxy AI features. The phone can intelligently edit photos, expand images with generative edits, remove background noise from videos, and even create slow-motion clips using AI. These tools make the phone feel very advanced and fun to use.
The camera system is also impressive with its high-resolution sensors and powerful zoom capabilities that capture detailed photos and videos in many different situations.
Overall, the Galaxy S25 Ultra is a powerful, feature-packed smartphone with amazing performance, a beautiful display, strong battery life, and innovative AI tools that make everyday use even better.
The large Dynamic AMOLED display is bright, sharp, and very smooth with its 120Hz refresh rate, making everything from scrolling to watching videos look amazing. Battery life is also very reliable, with the 5,000mAh battery easily lasting a full day of heavy use.
One of my favorite features is the built-in S Pen. It makes the phone unique and very useful for taking notes, signing documents, editing photos, or just navigating the phone more precisely.
Another highlight is the Galaxy AI features. The phone can intelligently edit photos, expand images with generative edits, remove background noise from videos, and even create slow-motion clips using AI. These tools make the phone feel very advanced and fun to use.
The camera system is also impressive with its high-resolution sensors and powerful zoom capabilities that capture detailed photos and videos in many different situations.
Overall, the Galaxy S25 Ultra is a powerful, feature-packed smartphone with amazing performance, a beautiful display, strong battery life, and innovative AI tools that make everyday use even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 15, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] The Ultra 25 has features that work with my daily experiences and routine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on March 15, 2026
Posted by: Narg51
[This review was collected as part of a promotion.] Use my phone for personal reasons and streaming. Don't use AI due yo being unfamiliar with it. Would like to learn more of my phones abilities because sometimes I get lost.
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hey Narg51, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so pleased with the usage of your device, and finding so many ways to enjoy the usage every day. We have provided a link to the complete manual to assist you with the discovery of Galaxy AI and integration in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone
on March 15, 2026
Posted by: Theone
[This review was collected as part of a promotion.] Good, reliable dependable phone. Would recommend it to anybody looking for a phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Elite flagship phone
on March 15, 2026
Posted by: Johnyboy310
[This review was collected as part of a promotion.] The phone has a lot of top-tier features with very little things that I don't like. The Galaxy AI worked great while editing photos and videos. The camera is top tier clarity at distance and even at close distance for macro photos. Well gaming the phone never heats up and the screen has great resolution and high frame rate for those FPS games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S25 Ultra Worth Taking A Look
on March 15, 2026
Posted by: Barbstar59
[This review was collected as part of a promotion.] So I just received my new Samsung Galaxy S25 Ultra as a gift from my son aside from having a great camera, one of the features I find really cool is being able to circle something I'm looking at on screen and ask a question without having to go back an forth between the item and the answer, I find it very easy to navigate and the storage he gave me of 1TB is far more than I need but the difference in storage is amazing, especially since I like taking pictures I have 6 grands and I can now really keep up with them and always have the most recent photos. The AI feature is very useful also especially with the You Tube and TikTok videos, And I have a Chorkie who loves getting into things so I can now capture more of her antics. By far if you would like a good reliable phone I would definitely recommend that you look at the Samsung Galaxy S25 Ultra, sure you will like what you see.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on March 15, 2026
Posted by: Puzzles4mama
[This review was collected as part of a promotion.] I have had the ultra for a long time updating as the new phones come out and they are amazing! They have great battery life and a very durable as a toddler mom!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible phone
on March 15, 2026
Posted by: Naccus
[This review was collected as part of a promotion.] It's a wonderful phone, love the galaxy Ai and all the awesome features
Value
5
Written by a customer while visiting Samsung US