Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,612 Reviews)
Rating breakdown 20,612 reviews
5 Stars
17,730
4 Stars
2,241
3 Stars
386
2 Stars
117
1 Star
138
87%of customers recommend this product.
(
1,007 out of
1,159)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
I love my phone, it's great
on March 14, 2026
Posted by: Marie57
[This review was collected as part of a promotion.] I love using my phone and using the Galaxy AI, I like that you can circle things to search anything really, it is very helpful.
The features on my phone is great the quality, the volume and the gaming. I do like my camera but the only thing is that sometimes the shutter goes quickly and can't take a picture unless I zoom all the wai out or zoom in, sometimes that doesn't always work but overall I love it.
The features on my phone is great the quality, the volume and the gaming. I do like my camera but the only thing is that sometimes the shutter goes quickly and can't take a picture unless I zoom all the wai out or zoom in, sometimes that doesn't always work but overall I love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features
on March 14, 2026
Posted by: Louis71
[This review was collected as part of a promotion.] Always enjoy Galaxy devices Galaxy Ai is fantastic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features and fast phone
on March 15, 2026
Posted by: Batngsahur2
[This review was collected as part of a promotion.] I love this phone its features are great. I also love that it is so fast and reacts so quickly to taps and swipes. Galaxy AI has helped me so much. It's helped me all the way from identifying an object to finding a good computer to buy. Overall I think the phone is insane!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy S25 ultra
on March 15, 2026
Posted by: Wesley
[This review was collected as part of a promotion.] Its a great phone excellent processing power love the s pen apps and screen size os perfect and image quality amazing still trying to learn all the perks of the "Galaxy Ai" so far love the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on March 15, 2026
Posted by: Darkangel28
[This review was collected as part of a promotion.] I love this phone! It's amazing, the Galaxy AI helps with my work notes and messages. It helps me organize everything and keep it organized. I also use my phone for just everyday life. Texting, calling, and surfing the web. By far one of the best phones I've ever owned. It also let's me do cool stuff to my photos with Studio and AI. Get this phone if you have it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Fucntionality and comfortable for everyday
on March 15, 2026
Posted by: Nicholas777
[This review was collected as part of a promotion.] This phone is fantastic I recently went on a trip to Japan and was able to use the galaxy AI features to aid me over there. I find it great how convenient and easy to use they are. I would definitely recommend this to anyone who is considering upgrading their phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone takes excellent photos
on March 15, 2026
Posted by: 070322
[This review was collected as part of a promotion.] Samsung AI can intelligently remove unwanted people from my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I have ever used
on March 15, 2026
Posted by: YeOldeNathan
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a bit now and it honestly feels like one of the first phones that actually feels like the future. The hardware is amazing of course, but the thing that surprised me the most is Galaxy AI.
Galaxy AI has actually started becoming part of my daily routine. For example, I use it to quickly summarize long messages and articles when I don’t have time to read everything. It also helps when I’m writing things because it can clean up what I typed and make it sound better without me spending a bunch of time fixing it myself.
Another thing I like is how natural it feels. It doesn’t feel like some gimmick feature that you try once and forget about. It actually helps you get things done faster during the day, whether that’s organizing notes, editing photos, or just searching for information quickly.
The S25 Ultra already has incredible performance and a great camera, but Galaxy AI is what makes it feel like a phone built for the future. It’s the first time I’ve had a smartphone feature that actually improves my daily routine instead of just sounding cool in a commercial.
Value
5
Written by a customer while visiting Samsung US