Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,843 Reviews)
Open Ratings Snapshot
Rating breakdown 20,843 reviews
5 Stars
17,884
4 Stars
2,269
3 Stars
401
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,114 out of 1,292
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Good phone with good features
on March 13, 2026
Posted by: Good2go
[This review was collected as part of a promotion.] Love the galaxy AI. I use it all the time. I screen calls with it and compse emails and adjust photos. Highly recommend. Stylus is the only negative as it is not Bluetooth or connected. Great options and functionality with true color.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest phone ever, use for everything
on March 13, 2026
Posted by: Yo1970
[This review was collected as part of a promotion.] Greatest phone ever, easy to use, great features and great with AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love the phone because of the camera quality
on March 13, 2026
Posted by: Waffles
[This review was collected as part of a promotion.] This artificial intelligence system demonstrates considerable utility for routine, everyday tasks. Its capabilities are well-suited for integration into daily workflows. The system's performance is notably efficient and user-friendly. It offers a valuable resource for enhancing productivity in common applications. Overall, its everyday application proves to be highly beneficial.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Like features
on March 13, 2026
Posted by: Shaelei08phone
[This review was collected as part of a promotion.] Galaxy AI is interesting love it and so many features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra25Fan
on March 13, 2026
Posted by: LoveUltra25
[This review was collected as part of a promotion.] Since we bought two Ultra 25 cells they work great. No issues at all. Love all the features. Galaxy AI works great. Helps with all kind of questions and problems. Great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on March 13, 2026
Posted by: Animal56
[This review was collected as part of a promotion.] Excellent device, it has all the bells and whistle
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loved ultras for years the pen makes my life great
on March 13, 2026
Posted by: Gerard
[This review was collected as part of a promotion.] Everything on the ultra is just what I need great phone I've had ultras for years now functional lots of features Innovation im more than happy with the Samsung ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 ultra
on March 13, 2026
Posted by: SpideySense27
[This review was collected as part of a promotion.] This phone has been pretty reliable for the most part. I wish the battery lasted a little longer though and I don't really have much use for Galaxy AI.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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