Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,845 Reviews)
Open Ratings Snapshot
Rating breakdown 20,845 reviews
5 Stars
17,886
4 Stars
2,269
3 Stars
401
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,114 out of 1,292
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Great phone
on March 13, 2026
Posted by: Samsunglove
[This review was collected as part of a promotion.] Great phone , the galaxy ai is helpful too. I have always loved a Samsung note and the ultra is just as good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone.
on March 13, 2026
Posted by: HodemDiter
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra for its nice big display size and the camera which has the best zoom capabilities.
My device is important to me because I use it for work, gaming in my down time, and staying connected with friends and family.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is all around great!
on March 13, 2026
Posted by: Nicroma
[This review was collected as part of a promotion.] I use my phone for everything. I play games, stream, look up things I want to know using Galaxy AI, and many other things! I think one of the best features of this phone is the stylus. You can do so many things with it! I use it while I am playing games, listening to music and audio books, and jotting notes down. I had the S22 Ultra and upgraded to the S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the ease of operation
on March 13, 2026
Posted by: Dizzyliz
[This review was collected as part of a promotion.] My s25ultra is very easy to use and I learn something new it can do all the time. AI is always showing me new ways to manage things
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything is amazing about samsung products.
on March 13, 2026
Posted by: Wendy84078
[This review was collected as part of a promotion.] I love that the devices are easy to use and has the best quality of pictures than any device I've seen...and the phones are very reliable..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the features. Easy to use. Only thing is it's
on March 13, 2026
Posted by: Tourettes47
[This review was collected as part of a promotion.] The AI is outstanding. Love the music and media playback. Picture pixels are wonderful
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung fan for life
on March 13, 2026
Posted by: Maverick3837
[This review was collected as part of a promotion.] This is the 8th Samsung phone that I've owned and they continue to just get better. Fast processor, great battery life, great camera and rugged as they come. My dream Samsung phone though, would have a FLIR camera built in it! lol Oh, one other great feature is the Galaxy AI. I love using it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing features
on March 13, 2026
Posted by: Lovefamily1
[This review was collected as part of a promotion.] I use my galaxy to stream videos, take pics of my grandchildren and organize my work life. The features have made my life more organized. AI has been a great feature for me as well helping with work projects.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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