Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,845 Reviews)
Open Ratings Snapshot
Rating breakdown 20,845 reviews
5 Stars
17,886
4 Stars
2,269
3 Stars
401
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,114 out of 1,292
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
One of the best phones i've ever had
on March 13, 2026
Posted by: Demonslyer669
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse flagship built for people who want the best of everything-premium design, a stunning display, elite camera performance, blazing-fast speed, and all-day battery life. It blends productivity, creativity, and raw power into one device, making it one of the most complete smartphones on the market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the best phone I've owed
on March 13, 2026
Posted by: Drewski
[This review was collected as part of a promotion.] Galaxy ai is a really cool feature just live playing around with it. I use my phone for most of the social media I play games take photo the camera is great I videochat it's so easy it work this phone but I'm still also still exploring it it had so many features to learn
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The amazing Samsung S25 Ultra
on March 13, 2026
Posted by: Bigbuddahman
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra isn’t just a smartphone, it’s a technological masterpiece that feels like the future sitting in the palm of your hand. From the moment you pick it up, you immediately realize this isn’t an ordinary device. Samsung has taken everything people love about flagship phones and refined it into something truly extraordinary.
A Display That Feels Like Magic.
The massive 6.9-inch Dynamic AMOLED display is nothing short of breathtaking. Colors explode with vibrancy, blacks are perfectly deep, and the ultra-smooth 120Hz refresh rate makes everything—from scrolling social media to gaming—feel impossibly fluid. Watching movies or videos on this screen feels like carrying a pocket-sized cinema wherever you go.
Power That Never Slows Down
Under the hood, the S25 Ultra is an absolute powerhouse. Its flagship Snapdragon processor combined with 12GB of RAM delivers lightning-fast performance whether you're multitasking, gaming, or running demanding apps. Everything launches instantly, transitions are seamless, and the phone simply refuses to lag.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Functional for my daily life.
on March 13, 2026
Posted by: Figueracs
[This review was collected as part of a promotion.] I use my phone every day—for gaming, listening to music, social media, and taking photos. The Galaxy AI photo features are spectacular; I create montages with my children, and it works excellently for capturing action shots during my youngest son's soccer games. The AI ​​helps me significantly with scheduling, finding information about my city, looking up topics of personal interest, and even finding recipes for bread and pastries for my wife. As for photo quality—while I'm no professional—it works very well for my needs; I always enhance them a bit using the built-in Galaxy AI features. I do find the battery to be a bit of a weak point, though; by late afternoon, I usually have to plug it in to charge because the remaining power drops below 10%. Games run very smoothly, and the display is incredibly fluid and gets nice and bright whenever needed. The language translation features are excellent.
All in all, I enjoy my Samsung S25 Ultra to the fullest. I have the complete ecosystem: the phone itself, the Galaxy Buds 3 Pro, and the Galaxy Watch Classic.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Samsung
on March 13, 2026
Posted by: LacedAlways
[This review was collected as part of a promotion.] I only buy Samsung items. Samsung always delivers the best quality in anything they touch. I always upgrade my phones every 2 years to the latest one. Im never disappointed. I have the Galaxy s25 ultra. Ive always had galaxy notes because they work best for me with work. The ultra is the note with a name change. Screen, pictures, sound, music everything is always crisp and delivers beyond expectations. Im new to the Galaxy AI world so I do not know enough about it yet but what I have experienced is pretty amazing. Im excited to see what Samsung does next!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You can really do anything on this phone that you
on March 13, 2026
Posted by: Kingcaro
[This review was collected as part of a promotion.] With the galaxy ai added to this device it takes it to the next level in which no phone or core processor can touch
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 on March 2026
on March 13, 2026
Posted by: Msdcha
[This review was collected as part of a promotion.] I use my phone for everything. You love your Galaxy S25 Ultra because it offers a premium, durable titanium build with an exceptionally bright, anti-reflective display and reliable, all-day battery life. The Snapdragon 8 Elite chip provides blazing-fast, smooth performance for gaming and multitasking, while the 5x telephoto camera and versatile AI features consistently produce stunning, professional-level photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet!
on March 13, 2026
Posted by: Michelle
[This review was collected as part of a promotion.] Love the galaxy ultra! The phone has a great size, very easy to use, extremely customizable, and thebphone itself is very sturdy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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