Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,646 Reviews)
Rating breakdown 20,646 reviews
5 Stars
17,763
4 Stars
2,242
3 Stars
386
2 Stars
117
1 Star
138
87%of customers recommend this product.
(
1,008 out of
1,160)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Best of the best
on March 13, 2026
Posted by: Newtoituser
[This review was collected as part of a promotion.] First time having a device with Galaxy AI, and I absolutely love it. I cannot believe how easy it is to manage all the content on my S25 Ultra using Galaxy AI. I take a lot of photos and it is amazing how clear and crisp this device functions still frame, and in motion. I use Galaxy AI for writing more than professional emails also. I write out my message and then have AI work it magic to make it 100%. I love it, and look forward to the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone ever!
on March 13, 2026
Posted by: Mghost27
[This review was collected as part of a promotion.] I like how i've dropped this phone a 100 times but there's barely a scratch!
The materials of the s25 ultra are top when it comes to endurance and durability.
Performance is incredible and i rarely gets hot, and I live in AZ. Cameras are top notch and game performance too. If you want a phone with a big screen and that packs everything you have to get this one! 💯
By the way, Galaxy AI is far ahead of other AI!
The materials of the s25 ultra are top when it comes to endurance and durability.
Performance is incredible and i rarely gets hot, and I live in AZ. Cameras are top notch and game performance too. If you want a phone with a big screen and that packs everything you have to get this one! 💯
By the way, Galaxy AI is far ahead of other AI!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this Galaxy AI Smart phone
on March 13, 2026
Posted by: Ladyjenkins
[This review was collected as part of a promotion.] I absolutely in live with my Galaxy AI phone. It is perfect for my family life and my buisness. My husband suddenly passed away last July 15th 2025, and being a single mom now with 4 kids , has been so incredibly hard. But my Galaxy AI phone has been such a blessing for me. My buisness has gotten so much better as well as cutting my work time in half because of what this phone can do for me.
This phone also has an incredible photo gallery . Im able to watch and see all.my photos and videos of my late husband and relive all our memories.
My Galaxy AI phone also has been a life line for me during my grief journey. It helps remind me of appointments, of missed phone calls and text messages, it also caters it self to me ,like it already knows my likes and dislikes and offers tips and advice. Its so incredibly easy to use and I feel safe using it and keeping sensitive information on it.
This phone also has an incredible photo gallery . Im able to watch and see all.my photos and videos of my late husband and relive all our memories.
My Galaxy AI phone also has been a life line for me during my grief journey. It helps remind me of appointments, of missed phone calls and text messages, it also caters it self to me ,like it already knows my likes and dislikes and offers tips and advice. Its so incredibly easy to use and I feel safe using it and keeping sensitive information on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big improvement for the s22 I used to own
on March 13, 2026
Posted by: Imart1316
[This review was collected as part of a promotion.] Galaxy AI changes everything for me and example is when I'm at work I need to type a vin number of my vehicle to register it through my app instead of typing I just point at the vin number with the camera and the AI mode and copy paste to the app is so convenient
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A phone that quietly does everything right
on March 13, 2026
Posted by: Love25ultra
[This review was collected as part of a promotion.] I have been using the Galaxy S25 Ultra as my main device for work, entertainment, and photography. The large display is one of my favorite things about it. It is bright, sharp, and very comfortable for watching videos, reading, and multitasking throughout the day.
Performance has been smooth in everything I do. Apps open quickly, switching between tasks feels effortless, and the phone stays responsive even with heavy use. The camera is also very reliable. I like how easy it is to capture detailed photos and clear zoom shots without needing to adjust many settings.
Galaxy AI is a feature I actually find useful in daily life. It helps with organizing information and makes some tasks faster and more convenient. Instead of feeling like a gimmick, it feels like a practical addition.
Battery life has also been dependable, easily lasting through my typical day. Overall, the Galaxy S25 Ultra feels powerful, polished, and very reliable for everyday use.
Performance has been smooth in everything I do. Apps open quickly, switching between tasks feels effortless, and the phone stays responsive even with heavy use. The camera is also very reliable. I like how easy it is to capture detailed photos and clear zoom shots without needing to adjust many settings.
Galaxy AI is a feature I actually find useful in daily life. It helps with organizing information and makes some tasks faster and more convenient. Instead of feeling like a gimmick, it feels like a practical addition.
Battery life has also been dependable, easily lasting through my typical day. Overall, the Galaxy S25 Ultra feels powerful, polished, and very reliable for everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung the only phone you need
on March 13, 2026
Posted by: Kambo90
[This review was collected as part of a promotion.] I use my Samsung device every day for work, entertainment, and staying connected with my family. The performance is smooth and fast, whether I’m streaming videos, playing games, or using multiple apps at the same time. The display is bright and sharp, which makes watching movies and sports really enjoyable.
One of the features I like the most is Galaxy AI. It makes the phone smarter and more helpful in everyday tasks like writing messages, editing photos, and organizing information. It feels like the phone actually understands what you need and helps you get things done faster.
The battery life is also excellent and easily lasts through a full day of heavy use. The camera takes incredible photos with great detail, even in low light.
Overall, Samsung delivers a powerful, reliable device that works great for both work and fun. For me, it truly feels like the only phone you need.
One of the features I like the most is Galaxy AI. It makes the phone smarter and more helpful in everyday tasks like writing messages, editing photos, and organizing information. It feels like the phone actually understands what you need and helps you get things done faster.
The battery life is also excellent and easily lasts through a full day of heavy use. The camera takes incredible photos with great detail, even in low light.
Overall, Samsung delivers a powerful, reliable device that works great for both work and fun. For me, it truly feels like the only phone you need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does everything I want and more.
on March 13, 2026
Posted by: Lovemyphone2
[This review was collected as part of a promotion.] Well worth it. Allowes for wireless sharing and the storage is amazing. Great battery and feature. Camera is great too, first I have been satisfied with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great service
on March 13, 2026
Posted by: chuckaluck92101
[This review was collected as part of a promotion.] Great device, and service. I should be eligible for the S26 Ultra.
Value
5
Written by a customer while visiting Samsung US