Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,889 Reviews)
Rating breakdown 20,889 reviews
5 Stars
17,927
4 Stars
2,271
3 Stars
402
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,114 out of
1,292)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
BEST PHONE I'VE HAD
on March 11, 2026
Posted by: PandaTico
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for my day to day and it’s honestly one of the best phones I’ve had. The performance is super smooth, my shows look amazing with this new screen, but one of my favorite things is how easy it is to edit photos. The Galaxy AI features make it really simple to enhance pictures, remove objects, or adjust things without needing another app. It saves a lot of time and the results look great. Overall, I’m really happy with the phone and all the smart features it comes with. Can't wait to get my S26 Ultra next
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung did not disappoint
on March 11, 2026
Posted by: Tek254
[This review was collected as part of a promotion.] Upgrading from my Note 20 Ultra to the S25 Ultra feels like skipping a few generations at once. The phone is instantly faster, the display is brighter outdoors, and the cameras are noticeably better, especially in low light and zoom. Day to day, what surprised me most isn’t the raw specs but how polished everything feels. One UI 7 is smoother than what I had on the Note 20 Ultra, and the 6.9-inch AMOLED still feels familiar, just sharper and more responsive with the higher refresh and touch accuracy. Battery life is comfortably a full day for me, even with heavy social apps, photos, and some gaming, where my Note was starting to struggle. The big story, though, is Galaxy AI. Features like Circle to Search, AI-powered editing, and tools like Auto Trim and ProScaler genuinely change how I use the phone, from quickly cleaning up photos to auto-cutting clips for social posts. Cross‑app AI actions and smarter suggestions make the phone feel more like an assistant than a typical Android device, and I catch myself relying on them more than I expected. It’s not a perfect upgrade—my Note 20 Ultra still feels premium and the S Pen integration is similar in spirit—but the S25 Ultra finally gives me enough speed, camera, and AI improvements to justify the leap.
If you’re coming from a Note 20 Ultra like I did, this feels like the first upgrade that truly moves the needle rather than just nudging
If you’re coming from a Note 20 Ultra like I did, this feels like the first upgrade that truly moves the needle rather than just nudging
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features!!
on March 11, 2026
Posted by: LovePride69
[This review was collected as part of a promotion.] Love Galaxy AI, the camera takes the best photo day or night, love the S pen and the drawing app that came with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Revolutionary power and incredible AI editing
on March 11, 2026
Posted by: GalaxyUserTX
[This review was collected as part of a promotion.] I am completely impressed with my new Galaxy S25 Ultra. The performance is extraordinarily smooth, and the display quality is stunning for media consumption. The camera system is on another level, but my favorite part is using the new Galaxy AI tools for photo editing. Being able to remove unwanted objects and perfect my photos directly on the device is incredibly powerful. This phone has become an essential tool for my daily creativity and productivity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Big Improvement
on March 11, 2026
Posted by: BenBno
[This review was collected as part of a promotion.] Upgraded from S23 Ultra. Love the flat display, the phone is faster and camera performs better at low lights. However miss the 10x optical zoom and Bluetooth in S Pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung does it again!
on March 11, 2026
Posted by: Moobs26
[This review was collected as part of a promotion.] The phone is so smooth and the camera is amazing as always. I will attach an image I took. The Galaxy AI and Gemini work flawlessly. My favorite feature as always is the S pen!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung does it again!
on March 11, 2026
Posted by: Moobs26
[This review was collected as part of a promotion.] The phone is so smooth and the camera is amazing as always. I will attach an image I took. The Galaxy AI and Gemini work flawlessly. My favorite feature as always is the S pen!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Powerhouse Refined: A Deep Dive into the Samsu
on March 11, 2026
Posted by: S25ultraisgreat
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra arrives at a pivotal moment for the smartphone industry. We have moved past the era of "spec wars" where megapixels and clock speeds were the only metrics that mattered. Today, the conversation is dominated by artificial intelligence, seamless ecosystems, and sustainable power. With the S25 Ultra, Samsung isn’t just trying to build a faster phone; they are attempting to perfect the "Ultra" formula that has defined the Android flagship space for half a decade.
At first glance, the S25 Ultra maintains the iconic silhouette that fans of the Note series—and subsequent Ultra models—have come to love. However, the refinements are tactile and significant. Samsung has further embraced the Grade 5 Titanium frame, but the finishing process feels smoother, less industrial, and more premium in the hand.
The most noticeable physical change is the subtle rounding of the corners. While the S24 Ultra was criticized by some for its sharp, "pocket-poking" edges, the S25 Ultra strikes a masterful balance. It retains the professional, rectangular aesthetic but incorporates just enough curvature to make one-handed use significantly more comfortable.
The most noticeable physical change is the subtle rounding of the corners. While the S24 Ultra was criticized by some for its sharp, "pocket-poking" edges, the S25 Ultra strikes a masterful balance. It retains the professional, rectangular aesthetic but incorporates just enough curvature to make one-handed use significantly more comfortable.
The Samsung Galaxy S25 Ultra is not a budget device. It is an investment in the best mobile technology currently available. It is designed for the person who wants it all: the best screen, the most versatile camera, the most powerful processor, and a stylus to boot.
Value
5
Written by a customer while visiting Samsung US