Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,898 Reviews)
Rating breakdown 20,898 reviews
5 Stars
17,936
4 Stars
2,271
3 Stars
402
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,114 out of
1,292)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: Dennis
from Woodbridge, VA
Expertise:Expert
Verified Purchase:Yes
Long battery life, and great performance. I recommend it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hi there Dennis, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the enhanced battery life and processing power of your device. We have provided a link to the complete manual for your device to help you discover additional capabilities like Galaxy AI. We have also provided a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best!
on March 9, 2026
Posted by: Ash08445
[This review was collected as part of a promotion.] I don't really use Galaxy AI specifically but I thoroughly enjoyed using this phone this whole year. It's been a great phone. I highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The masterclass of Ai in a handy package
on March 9, 2026
Posted by: SamsungisLove
[This review was collected as part of a promotion.] So i shifted from a Chinese phone to a samsung flagship this is my first samsung device and wow it's been an amazing one the s25 ultra is just too good with the screen and anti reflection coating and especially the galaxy ai features it offers the nosie supression for videos is my best feature as I work in a loud environment waiting for the next update to drop soon and it be loaded with more features and with such a strong and capable chip it will easily handle it without skipping a beat
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a really good product, I enjoyed it.
on March 9, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] It's super handy for editing images, AI features, translating, and all that.
Value
5
Written by a customer while visiting Samsung US
Posted by: Brandon
Expertise:Expert
Verified Purchase:Yes
This is a way better upgrade than my old phone, really amazing quality and upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good screen
on March 10, 2026
Posted by: 2960Va
[This review was collected as part of a promotion.] I used it for a year and really liked the screen..
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris Auman
Verified Purchase:Yes
This phone is overall a good upgrade over my previous phone, but I do miss not having iris scan as part of the biometrics offering
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
25,000
on March 10, 2026
Posted by: Bookies
Hi this is Erica Houston about my phone 📱 📲 thank for the great news 😊 😀 ☺️
Written by a customer while visiting Samsung US