Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,697 Reviews)
Rating breakdown 20,697 reviews
5 Stars
17,807
4 Stars
2,248
3 Stars
387
2 Stars
117
1 Star
138
87%of customers recommend this product.
(
1,008 out of
1,160)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
S25 is very excellent smart phone.
on March 13, 2026
Posted by: SeanVel
[This review was collected as part of a promotion.] Gaming = excellent
Streaming = superb
Camera = very fast
Streaming = superb
Camera = very fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Favorite Phone! An S25U Experience
on March 13, 2026
Posted by: Beckobeck
[This review was collected as part of a promotion.] I really like almost everything about the Galaxy S25 Ultra. The phone feels extremely polished and premium, and Samsung clearly aimed to make it a refined flagship.
One of my favorite parts is the titanium frame. It gives the phone a more expensive feel in the hand and adds impressive durability. The build quality overall is excellent and makes the device feel very solid.
Galaxy AI is another highlight, especially for photo editing. The AI tools are actually useful and make it easy to remove objects or quickly clean up photos without needing another app.
My main issue with the phone is the camera optimization and color processing. Photos tend to come out noticeably cooler, which sometimes gives them a slightly unnatural vibe. While you can adjust the settings to warm the colors a bit, it still doesn’t quite match the natural warmth I got from my S22 Ultra, although this isn't a dealbreaker. The camera quality is visibly top notch!
I also miss the Bluetooth functionality in the S Pen. Being able to use it as a remote shutter for photos was genuinely useful, especially for group pictures or when the phone was set up at a distance.
Overall, the S25 Ultra is still an excellent phone with premium build quality and very useful AI features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Top notch device
on March 13, 2026
Posted by: Endygamer
[This review was collected as part of a promotion.] Great device really took advantage of the notes app recently for my job enjoyed the Galaxy AI features included in the notes app to help correct my handwriting or to help make suggestions on how to make better bullet points on my notes that I took especially since that is synced to my tab Ultra as well amazing camera as always with great editing features love that the AI eraser tool works so well and is so simple to use love all of the customization the device offers I do wish it was a little simpler and had some templates already set for you and good locks but still an amazing feature The Interpreter texting feature is amazing it's available in every app I've gotten to use it to convert English into Spanish Portuguese and Japanese and handles the games that I play that require a lot of power and memory very well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The battery is amazing.
on March 13, 2026
Posted by: GoGreen01
[This review was collected as part of a promotion.] Im very happy with the new upgrades I have on my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra, it’s clear
on March 13, 2026
Posted by: Andrea
[This review was collected as part of a promotion.] After a week with the Galaxy S25 Ultra, it’s clear Samsung isn't just iterating—they’re dominating. The new thinner bezels and the slight curve refinement make the massive display feel surprisingly ergonomic. The Snapdragon 8 Gen 4 (or Gen 5) chip handles multitasking like a desktop, and the camera’s AI processing has finally eliminated the shutter lag of previous generations. If you want the best screen and the most versatile camera system on the market, this is it."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is working very well for me; it's the
on March 13, 2026
Posted by: TojinGT
[This review was collected as part of a promotion.] The AI is working really well, I love itI recommend it to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product overall is great.
on March 13, 2026
Posted by: PhoneGuru
[This review was collected as part of a promotion.] This product is overall great. Some settings can be hard to find but eventually I can find what I am looking for. My pen does come out on its own and I would love more accessories for Galaxy products but overall its great. Using Galaxy AI is beneficial to some parts. The feature can be annoying and not give me what I want and sometimes turns on when I am speaking to others.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
With everything being equal...the camera function.
on March 13, 2026
Posted by: MKPRGP6369
[This review was collected as part of a promotion.] Love the built in AI function for the Camera.
Also love how Gemini AI and Chat GPT AI work seamlessly with the phone.
And love the built in AI with Samsung Notes
Also love how Gemini AI and Chat GPT AI work seamlessly with the phone.
And love the built in AI with Samsung Notes
Value
5
Written by a customer while visiting Samsung US