Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,697 Reviews)
Open Ratings Snapshot
Rating breakdown 20,697 reviews
5 Stars
17,807
4 Stars
2,248
3 Stars
387
2 Stars
117
1 Star
138
87%of customers recommend this product. 
(
1,008 out of 1,160
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
This cellphone has everything I need.
on March 13, 2026
Posted by: Lirapajarina09
[This review was collected as part of a promotion.] The Photo and video quality is awesome. I was thinking on trade with the Samsung S26 ultra but I change my mind. I going to keep my Samsung Ultra 25. Galaxy AI excellent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone, great camera, great design.
on March 13, 2026
Posted by: Galaxy4away
[This review was collected as part of a promotion.] Galaxy AI is the best in the class, no other phone in the market can come close to what Galaxy AI can do. The phone itself, the hardware, the design, the camera, the screen everything is the best out there. The phone is super smooth and I can play all my games without any lag or the device heating up alot. Love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone on the market
on March 13, 2026
Posted by: Achrafbouassida
[This review was collected as part of a promotion.] When starter searching for new Phone, i fond that samsung galaxie s25 ultra is the Best price/quality in the market.
Non when i m usine the phone the Ai factures are illimited Android the expérience White gimini is vers wonderfull.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Smartphone
on March 13, 2026
Posted by: TheWiz
[This review was collected as part of a promotion.] The Best smartphone I have ever own.
I'm a Samsung fan, and I always recommend their products. I own 2 galaxy buds pro 3 and the new galaxy pro 4, also the Galaxy tab 10 Ultra and the galaxy watch ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on March 13, 2026
Posted by: Weslmania
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra remains the gold standard for those who want a powerhouse device that handles everything from mundane chores to heavy-duty multitasking without breaking a sweat.
​The standout feature is the 6.9-inch Dynamic AMOLED display. It is bright, sharp, and offers an unmatched viewing experience for media or documents. Under the hood, the latest Snapdragon processor delivers incredible speed. Whether you are navigating complex apps or just scrolling through emails, the performance is fluid and instantaneous.
​While the hardware is top-tier—offering "crazy" amounts of power and a premium build—the real strength lies in how well it integrates with a preferred software ecosystem. Using Google Messages, Chrome, and Gmail on this device provides a seamless experience, effectively combining Samsung's best-in-class hardware with Google’s intuitive software suite.
The Samsung AI is awesome and with its partnership with perplexity, it will only get better!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best of the best
on March 13, 2026
Posted by: Erick20006
[This review was collected as part of a promotion.] It's really good, one of the best devices that have come out since the S26 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super fast and insane in everything
on March 13, 2026
Posted by: Everythingsamsung
[This review was collected as part of a promotion.] Best phone I've ever had cant wait to upgrade to the next one #metaai
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 13, 2026
Posted by: Jalso1
[This review was collected as part of a promotion.] It's amazing, I love it. Great camera, battery life and screen. Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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