Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,697 Reviews)
Rating breakdown 20,697 reviews
5 Stars
17,807
4 Stars
2,248
3 Stars
387
2 Stars
117
1 Star
138
87%of customers recommend this product.
(
1,008 out of
1,160)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Galaxy s25 Ultra
on March 13, 2026
Posted by: LoverofSamsung
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a truly powerful device that delivers on everyday use. Its stunning display makes everything from streaming to gaming a brilliant experience, with crisp visuals and no lag. Galaxy AI offers practical features like real-time translation that enhance your daily interactions. Video and photo quality are exceptional, providing professional-grade results effortlessly, perfect for school or content creation. Additionally, the S Pen is a versatile tool for both productivity and creativity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All the classic samsung goodness with premium AI
on March 13, 2026
Posted by: Elpis02
[This review was collected as part of a promotion.] If you are a long-time galaxy S fan like I am then this is your natural next upgrade! It's got all the classic Samsung greatness with the added premium Galaxy AI upgrade to carry you smoothly into the new age of AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on March 13, 2026
Posted by: Dml217
[This review was collected as part of a promotion.] The phone is great overall. Not really bad things to say about it. I just wish it was lighter and maybe slimmer though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great performance
on March 13, 2026
Posted by: TheJuanAndOnly
[This review was collected as part of a promotion.] The new Galaxy Ai helps me with so many day to day questions I have. From something as simple as math problems to helping me buying products I dont own by summarizing key takeaways.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product's S pen falls out of phone.
on March 13, 2026
Posted by: MERUTA74
[This review was collected as part of a promotion.] Galaxy Ai on this product is Anoying, Hopefully it will be better in the S26 Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The specs are topnotch!
on March 13, 2026
Posted by: Bensarak316
[This review was collected as part of a promotion.] I use my Galaxy S25 ultra for everything. From streaming to production for my business. Camera quality is above all and the processing speed and memory never lead to a laggy experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from s20 ultra
on March 13, 2026
Posted by: Wolfenstein
[This review was collected as part of a promotion.] Galaxy s25 ultra is definitely a Great Choice Upgrading from S20 Ultra phone.
Camera features are definitely improved. Photo Editing Features are Amazing.
The Galaxy AI Features is still a learning Experience.
Only Disappointment between S25 And S20 models is the Expandable Memory with a Micro SD Card is no longer an option.
Camera features are definitely improved. Photo Editing Features are Amazing.
The Galaxy AI Features is still a learning Experience.
Only Disappointment between S25 And S20 models is the Expandable Memory with a Micro SD Card is no longer an option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 13, 2026
Posted by: SamsungFaan
[This review was collected as part of a promotion.] Although i don' use galaxy AI much, everytime i tried to use it it do the job greatly. The image editing and manipulation by AI works like magic. The device overall is pretty amazing, very responsive and is the screen is great. The only sidedown to it is the screen is not fingerprint resistant enough for me and i end up cleaning it a few times per day. Also the usb c port keep accumulating dirt and lint and i have to clean it or doesn't connect to cables and don't charge. Overall still amazing and i might skip upgrading for one generation.
Value
4
Written by a customer while visiting Samsung US