Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,975 Reviews)
Rating breakdown 20,975 reviews
5 Stars
18,001
4 Stars
2,281
3 Stars
404
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,116 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Ai features make it amazing
on December 5, 2025
Posted by: Andrewprex
[This review was collected as part of a promotion.] Galaxy ai along with Google gemini enhanced the performance of the phone, Google gemini is fire and forget with questions and task and Galaxy ai is amazing for photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is the future and the future is now!
on December 5, 2025
Posted by: VictorMGV
[This review was collected as part of a promotion.] The Samsung Galaxy s25 Ultra with the new Galaxy AI shows the world that smartphones can do so much more with infinite possibilities at the palm of your hands. There's so much helpful tools at your disposal to be used in various situations. Need help editing pictures? Need help with something you dont know? Galaxy AI helps answer all those questions and does more than you expect!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product.
on December 5, 2025
Posted by: Allan07
[This review was collected as part of a promotion.] Amazing phone... galaxy AI is wonderful in editing my pictures. Only that the battery needs improvement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product works well
on December 5, 2025
Posted by: Ramman
[This review was collected as part of a promotion.] The s25 ultra is a great phone and the new galaxy ai makes searching for things much easier
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review loop
on December 5, 2025
Posted by: Macdaddy58
[This review was collected as part of a promotion.] This product is easy for me to use
Galaxy AI
I find it to be just the right size
Galaxy AI
I find it to be just the right size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Pictures
on December 5, 2025
Posted by: LoveBugLover1120
[This review was collected as part of a promotion.] I have always loved the Note series of Galaxy so when I was ready to upgrade to the S25 Ultra I was a little hesitant. I did my homework and there were 2 things I felt were downgrades which is the fact that you can no longer use the stylus to take pictures and that the front facing camera is lower quality than I'm used to. I take tons of pictures so I really had to weigh out of it would be worth it or not. In the end, it's still worth it and I'm happy with my decision. They took away the edge which means my screen protectors last a little bit longer and don't peel up at the edges, but you can still have the edge bar and it's functions so I'm happy about that. The front facing camera of course isn't the same but I don't notice a difference in the quality of my pictures. They do have a function in place of the stylus taking your picture where you can just say "smile" and you get a 3 second (customizable) timer and it'll take the picture. Overall, I love this phone and don't even miss the edge like I thought I would. Pictures are great quality and you can use Galaxy AI features to edit your pictures seamlessly. Galaxy AI has made my editing so easy and undetectable. Highly recommend this phone, you will not regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone best yet!
on December 5, 2025
Posted by: SamsungGalaxyGuy
[This review was collected as part of a promotion.] I have owned countless galaxy devices going back over a decade and this has been my favorite device this far. Excellent screen, responsive fingerprint sensor, snappy UI, innovative Galaxy AI features, and an outstanding set of cameras make this device a true showstopper. I am looking forward to the S26!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For the Ultra Experience get an S25!
on December 5, 2025
Posted by: PipBrit8
[This review was collected as part of a promotion.] Phone delivers excellent quality, great OS that continues to build eith each release.
Not a huge fan of AI but... the Galaxy AI features for photography are great! Wonderful scene but with a lamppost = goodbye lamppost!
Not a huge fan of AI but... the Galaxy AI features for photography are great! Wonderful scene but with a lamppost = goodbye lamppost!
The upgraded camera is one of the main features that drove me to trade in my old s25 - along with a great deal!
The ease of use and ability to customize so much of the functionality sets Samsung apart.
The s25 truly is a flagship phone that delivers convenience, speed & functionality in elegant style!
Value
5
Written by a customer while visiting Samsung US