Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(21,098 Reviews)
Rating breakdown 21,098 reviews
5 Stars
18,105
4 Stars
2,296
3 Stars
408
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,119 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The best phone
on November 10, 2025
Posted by: Wh0le0
[This review was collected as part of a promotion.] Samsung Gemini feature is outstanding. I use it everyday. The camera quality is the best I've ever seen in a phone. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent cellphone I ever had
on November 10, 2025
Posted by: SoCalMan
[This review was collected as part of a promotion.] I replaced my Samsung Note 8 I bought 09 years ago and extremely love it due to it's very similar to my old cellphone. The possessor is really fast and battery life is awesome too. The only thing I don't like is that it doesn't have the dual SIM slots of which you can insert a USB card instead.
I'd strongly recommend all Samsung Note 8 lovers to give this Galaxy S25 Ultra a try.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my all-time favorite phone
on November 10, 2025
Posted by: Techworm
[This review was collected as part of a promotion.] I'm absolutely thrilled with my Galaxy AI. I use it every day, especially for all the incredible features it offers. The large screen is fantastic for watching movies and playing games. As I have gotten older and my vision isn't what it used to be, having that big display makes a world of difference. The vivid graphics and brightness feel like I've got a mini TV right in my pocket.
Additionally, I appreciate that I can easily take notes with the included pen, record audio, and even annotate or highlight my notes. With the power of AI integrated into the phone, I can do a great deal, such as effortlessly creating messages. It's an all-in-one tool that truly bridges my thoughts and ideas into reality.
Additionally, I appreciate that I can easily take notes with the included pen, record audio, and even annotate or highlight my notes. With the power of AI integrated into the phone, I can do a great deal, such as effortlessly creating messages. It's an all-in-one tool that truly bridges my thoughts and ideas into reality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy s 25 uktra
on November 10, 2025
Posted by: Mandalynn
[This review was collected as part of a promotion.] I absolutely love my Galaxy S25 Ultra! It’s super easy to use and feels really light in my hand, which makes it perfect for everyday use. The camera is absolutely amazing — the photos come out crystal clear and the zoom is unbelievable. Everything runs so smoothly, from apps to videos, and the battery life lasts all day. Overall, this phone is everything I could ask for — stylish, powerful, and simple to use. Definitely worth it! 💖📱
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone has great features
on November 10, 2025
Posted by: Kgturner1969
[This review was collected as part of a promotion.] My 25 Ultra is a great phone. Im learning new thing with my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Phone quality is amazing.
on November 10, 2025
Posted by: Stella
[This review was collected as part of a promotion.] You my phone as a administrator for geriatric care. Able to take notes whenever I needed. Hey I makes it extremely helpful when I need to be hands free.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast good camera basic upgrade
on November 10, 2025
Posted by: Jay816
[This review was collected as part of a promotion.] Pretty good phone, can choose to ignore AI features, AI features are not intrusive. Camera is good i use the zoom feature frequently
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung's S25 Ultra Masters the Art of Refinement
on November 10, 2025
Posted by: Presleeling
[This review was collected as part of a promotion.] The Galaxy S25 Ultra isn't a revolution; it's the perfection of the "do-everything" phone. Samsung took the S24 and sanded off every rough edge. The first thing you'll notice is the feel. The sharp, brick-like corners are gone, replaced by a subtly rounded titanium frame that’s far more comfortable to hold.
The 6.9” screen is, simply, the best ever made. It’s not just bright and 1-120Hz smooth—its new anti-reflective coating is a legitimate game-changer, making it perfectly visible even in harsh, direct light.
The camera system has finally matured. The 200MP main sensor is still incredible, but the key hardware upgrade is a new 50MP ultrawide, which is now sharp and color-accurate. The real magic, however, is the new AI processing. Photos are finally natural and true-to-life, ditching the over-saturated "Samsung look."
The real upgrade is the deeply integrated Galaxy AI. Powered by Gemini, it moves from gimmick to genuine utility. It's faster, smarter, and runs many tasks on-device. Combined with the beastly Snapdragon 8 Elite, this phone never lags.
The S Pen remains the undisputed king of productivity, and the 5,000mAh battery life is fantastic. The only flaw? It’s still stuck at 45W charging, which feels dated compared to the competition.
Verdict: Don't upgrade from an S24. For everyone else, this is the most complete, polished, and intelligent phone money can buy. It's the new apex.
The 6.9” screen is, simply, the best ever made. It’s not just bright and 1-120Hz smooth—its new anti-reflective coating is a legitimate game-changer, making it perfectly visible even in harsh, direct light.
The camera system has finally matured. The 200MP main sensor is still incredible, but the key hardware upgrade is a new 50MP ultrawide, which is now sharp and color-accurate. The real magic, however, is the new AI processing. Photos are finally natural and true-to-life, ditching the over-saturated "Samsung look."
The real upgrade is the deeply integrated Galaxy AI. Powered by Gemini, it moves from gimmick to genuine utility. It's faster, smarter, and runs many tasks on-device. Combined with the beastly Snapdragon 8 Elite, this phone never lags.
The S Pen remains the undisputed king of productivity, and the 5,000mAh battery life is fantastic. The only flaw? It’s still stuck at 45W charging, which feels dated compared to the competition.
Verdict: Don't upgrade from an S24. For everyone else, this is the most complete, polished, and intelligent phone money can buy. It's the new apex.
Value
5
Written by a customer while visiting Samsung US