Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(21,769 Reviews)
Rating breakdown 21,769 reviews
5 Stars
18,676
4 Stars
2,371
3 Stars
425
2 Stars
134
1 Star
163
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Awesome phone
on October 10, 2025
Posted by: Jamie123
[This review was collected as part of a promotion.] I love the ai feature and it's camera is unbeatable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just totally awesome phone!
on October 10, 2025
Posted by: Ruby13
[This review was collected as part of a promotion.] I love my Galaxy ultra 25 especially since it has the AI can't live without it very practical very performance based great speeds for downloads no issues at all battery lasts expected I don't know how long I'll keep this phone because I could see it lasting a long time unless I upgrade to a 26
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The BEST cell phone hands down! Incrementally bet
on October 10, 2025
Posted by: Edspocketbrain
[This review was collected as part of a promotion.] I use my phone in the course of my ministry activities and to keep up with my grandchildren scattered across the American south. I'm intrigued by the possibilities that Galaxy AI brings to bear. Having immediate and full access to my contacts, documents, business information, and professional office applications on the go has fundamentally altered the way I conduct my business. In addition to all of that, I discovered that the camera suite on this beast actually does a better job of capturing video of our worship services than our dedicated equipment. No one in the USA has a better primary camera (200mp.... come on!!), and the latest upgrade to the software suite and the UI overlaying Android 16 is unsurpassed in the industry.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best model yet
on October 10, 2025
Posted by: BPR325
[This review was collected as part of a promotion.] This phone is amazing! First of all, it has a nice sleek look. It's very durable. I've dropped it a few times and barely a scratch! AI is my new best friend with this phone. I ask many questions and get pretty good responses. Also, as a photographer, this is by far the best galaxy camera yet!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great functionality and battery
on October 10, 2025
Posted by: Thelatteshop
[This review was collected as part of a promotion.] The galaxy ai is incorporated very well as a helpful feature. And as I use my phone for work and play, it is helpful in both departments. I live the camera quality, and editing options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy 25 Ultra review
on October 10, 2025
Posted by: Mundo2Antonio
[This review was collected as part of a promotion.] The features are fantastic, the Galaxy AI features are incredible but the battery could be better
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy phone
on October 10, 2025
Posted by: Dannco
[This review was collected as part of a promotion.] I like the Galaxy phone, because it work real good and I would like to get a new phone! Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A true galaxy of a phone.
on October 10, 2025
Posted by: DocW3187
[This review was collected as part of a promotion.] I’ve been a fan of the Galaxy series since they first came out, and the S25 Ultra shows why Samsung still leads the pack. It’s solid, sleek, and fast, with a bright 6.9-inch display and a battery that easily lasts a full day. The 200 MP camera delivers crisp shots, and the new AI-powered processing finally makes low-light photos look natural instead of noisy.
What really stands out is Galaxy AI. It quietly helps with everyday tasks—summarizing notes, suggesting replies, and translating in real time. The Live Translate feature handles phone calls and in-person chats across languages, and it’s impressively accurate. It can still stumble on slang or quick speech, but it’s a huge step forward.
The S25 Ultra isn’t a radical redesign, but it’s smart, polished, and reliable. Samsung didn’t add AI as a gimmick—it actually makes the phone feel more personal, faster, and more capable. For longtime Galaxy fans, this one feels like the reward for sticking with the series.
Value
5
Written by a customer while visiting Samsung US