Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(21,786 Reviews)
Rating breakdown 21,786 reviews
5 Stars
18,689
4 Stars
2,373
3 Stars
427
2 Stars
134
1 Star
163
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Beautiful All Around
on October 10, 2025
Posted by: Hair2321
[This review was collected as part of a promotion.] The phone is incredibly sleek, and it's also incredibly fast. GALAXY AI works like a dream. I couldn't ask for a better device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate Ultra25
on October 10, 2025
Posted by: Likemysamsung
[This review was collected as part of a promotion.] I love my samsung ulyra 25.
Longtime saumsung family and its very good phone..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Didn't see the value
on October 10, 2025
Posted by: Jeeessssss
[This review was collected as part of a promotion.] I upgraded from the S23 ultra and honestly I don't see much of a difference. The camera seems worse in my opinion, but the other functionality seems on par with what I had. Im not mad about the upgrade, just not sure it provided any value.
Value
3
Response from Samsung USBy R&R Team, October 14, 2025
Hi there Jeeessssss, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you for a range of daily tasks, and how much you want to feel that you have made a good choice in a new device. We have provided a link to an article to help you with the different camera settings and features on your new device. We have also shared a link to the full manual to help you discover the ways Galaxy AI can enhance your experience with your camera, and other aspects of your phone. We have lastly, shared a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
High Performance, Great Screen, S Pen rocks
on October 10, 2025
Posted by: SmartAlex
[This review was collected as part of a promotion.] There are so many things I enjoy about this phone. I play a lot of mobile games, and the high performance and screen size are key.
I also do a lot of antique buying and selling, and Galaxy AI helps me identify and price things I find in the wild.
I use the S Pen all the time, for drawing, signing docs for work, there are so many more uses than you would think.
I also do a lot of antique buying and selling, and Galaxy AI helps me identify and price things I find in the wild.
I use the S Pen all the time, for drawing, signing docs for work, there are so many more uses than you would think.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera
on October 10, 2025
Posted by: Androidwins
[This review was collected as part of a promotion.] The Galaxy AI or Gemini is very quick to respond. And the picture quality is so much better than my previous S model. I've had this phone for 2 months and I'm still finding new things that it does
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is nice.
on October 10, 2025
Posted by: Mybaby
[This review was collected as part of a promotion.] I use my phone for personal and work use. It helps run my businesses. It helps me stay on top of things with all the features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is the best hands down
on October 10, 2025
Posted by: Brad1993
[This review was collected as part of a promotion.] So there's camera to all the features like I've literally had my phone almost a year I still haven't figured out everything but the best thing about this phone is it's quick has a ton of storage can hold literally all the apps that you want has a great camera great Zoom great video recording great features all around 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect device for every use
on October 10, 2025
Posted by: Itsdzho
[This review was collected as part of a promotion.] Perfect for daily use i work in construction only construction so its sturdy
Value
4
Written by a customer while visiting Samsung US