Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(23,229 Reviews)
Open Ratings Snapshot
Rating breakdown 23,229 reviews
5 Stars
19,923
4 Stars
2,549
3 Stars
449
2 Stars
140
1 Star
168
86%of customers recommend this product. 
(
1,128 out of 1,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
This phone delivers everything Samsung promised.
on July 29, 2025
Posted by: Kyler8484
[This review was collected as part of a promotion.] I'm still finding new features on this phone and I've had it 2 months! I previously had a pixel 9, and before that the Galaxy s23 ultra, and this one surpasses them all easily. The battery life is amazing, and the Galaxy AI makes everything tailored just to you. Couldn't ask for anything more!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive Speed and Performance
on July 30, 2025
Posted by: Jaccidental
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has proven to be an exceptional device for both professional and personal use. Its processing speed is remarkable, handling tasks with impressive efficiency and reliability. The build quality and feature set clearly position it as a top-tier smartphone. While the device is on the larger side and comes at a premium price point, these factors are understandable given its capabilities. Overall, I would confidently recommend the Galaxy S25 Ultra to anyone seeking a high-performance, flagship-level mobile phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone all the way is a great device
on July 30, 2025
Posted by: Ghosttech1
[This review was collected as part of a promotion.] My samsung s25 ultra is a major powerful device in its own sense the features are top notch camera on this device is great and the quality is nice games and videos in 4k are amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Been a galaxy fan for years never gonna change
on July 30, 2025
Posted by: Jcsoundsystems31
[This review was collected as part of a promotion.] I use my phone for everything it's my work and personal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on July 30, 2025
Posted by: Stwentyfiveuser
[This review was collected as part of a promotion.] A phone that I can use that really helps me.
A phone that addresses all the features that I care.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely amazing!
on July 30, 2025
Posted by: Lizsphone
[This review was collected as part of a promotion.] I absolutely love my phone! Making appointments, juggling meetings and having a mobile office is a must need for real estate! I love that the smart hub and AI functionality is available when I need. The fact I have such a powerful device with phenomenal graphics helps me complete my tasks! Thank you samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra, amazing phone
on July 30, 2025
Posted by: CrackedMutineer
[This review was collected as part of a promotion.] It is a pleasure to discuss the features of the new device. The camera system truly shines, producing images with remarkable clarity and detail. The integration of AI enhances the overall user experience, optimizing performance and battery life. Furthermore, the display offers vibrant colors and smooth scrolling, providing an immersive viewing experience. Ultimately, it is a well-rounded device that will surely impress many users.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on July 30, 2025
Posted by: 0rpheus
[This review was collected as part of a promotion.] Top phone as always! I upgraded from the S23 Ultra, and the S25 Ultra just levels up almost every aspect of the experience.
The camera is phenomenal. I’m into astrophotography, and this phone handles low-light and night sky shots impressively. The image clarity, detail, and dynamic range are incredible. My followers and friends are constantly asking how I capture such stunning Milky Way shots — it’s honestly like carrying a mini DSLR in your pocket. Samsung really nailed the sensor tuning this time.
The Galaxy AI features are surprisingly useful and more polished than before. From organizing your day to enhancing photos with a tap, it’s like having a smart assistant with you. I even used the AI to help fix my desk fan as a test — it gave me visual guides and suggestions that actually worked.
Performance-wise, this phone is a beast. I game a lot in my spare time, and whether it’s Call of Duty Mobile or resource-heavy strategy games, it stays smooth and cool under pressure. No lags, no dropped frames — just silky fast response. Pair that with the 120Hz display, and it’s pure joy.
The speakers are loud and balanced, perfect for streaming music or watching content hands-free. I often cook or clean with music playing, and I never miss a beat — literally.
And of course, the display — Samsung’s signature. Bright, colorful, sharp, and vibrant. Watching Netflix or YouTube on QHD+ while traveling is a dream. You really feel the premium quality every time you unlock the screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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