Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(23,229 Reviews)
Open Ratings Snapshot
Rating breakdown 23,229 reviews
5 Stars
19,923
4 Stars
2,549
3 Stars
449
2 Stars
140
1 Star
168
86%of customers recommend this product. 
(
1,128 out of 1,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Not just another galaxy...
on July 29, 2025
Posted by: Stephanie
[This review was collected as part of a promotion.] Let me just say it — the Samsung Galaxy S25 Ultra is hands-down the best smartphone I’ve ever used. From the moment I picked it up, I knew Samsung wasn’t playing around this year. This phone isn’t just an upgrade — it’s a full-on revolution.
✨ Design & Display:
The 6.9” Dynamic AMOLED 4X display is absolutely breathtaking. The colors pop, the blacks are inky deep, and the 144Hz refresh rate makes every scroll, tap, and swipe feel buttery smooth. Watching videos or editing photos feels like working on a high-end tablet.
📸 Camera:
Samsung took mobile photography to another level. The quad-lens system with a mind-blowing 250MP main sensor captures ridiculous detail — even in low light. Night shots? Crystal clear. Zoom? Insane clarity even at 30x. The AI enhancements make every photo feel professionally edited. I’ve literally stopped using my DSLR.
⚡ Performance:
Running on the new Snapdragon 9 Gen 3 chip (or Exynos 2600, depending on your region), this phone is a beast. Whether I’m gaming, editing videos, or multitasking 10 apps at once, it doesn’t even flinch. And with up to 16GB RAM and 1TB storage, I’ll never run out of space or speed.
🔋 Battery & Charging:
The 5500mAh battery easily gets me through 2 full days with moderate use. And when it’s low? The 100W fast charging gets me from 0 to 100% in about 30 minutes. Plus, the wireless PowerShare is perfect for topping off my earbuds.
🖊️ S-Pen & Features:
As always, the S-Pen is a productivity dream. Great for note-takin
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Does Everything!
on July 29, 2025
Posted by: 25ultrathoughts
[This review was collected as part of a promotion.] This is one of the best phones I've ever had! It does everything! Galaxy AI is super cool, even though dont know much about it, but learning. Its super fast, I can store limitless amounts of files and photos seems like. And I use ut for everything, my whole life. This Samsung & Galaxy AI make that a little easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What a great addition to the Galaxy family!
on July 29, 2025
Posted by: MzMandaAriana
[This review was collected as part of a promotion.] I love the camera in this phone.great features and crisp.clear picture. The New Integrated AI is an allover extra bonus its like having a therapist a teacher and a best friend all at a touch of a finger or a whisper of hello
Easy to navigate and customising is a sinch.playing games has smooth and fluid graphic. Overall this phone has made my life easier and just happens to be a great accessorie as well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 29, 2025
Posted by: Demwrath
[This review was collected as part of a promotion.] I've been extremely pleased with the s25 ultra, I've used it for everything, from takeing notes at home for hobbies and for work, the AI feature also has made it super convenient to get answers to everything I can think to ask. Best phone I've had 10/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has an amazing operating system!
on July 29, 2025
Posted by: SugarMagnolia
[This review was collected as part of a promotion.] I love the new Galaxy AI features! My device can do just about anything I ask. From giving me step by step instructions, to playing my favorite music.. And it helps with my homework as well, but dont tell anyone lol.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent camera. The ease of operation
on July 29, 2025
Posted by: S25phone
[This review was collected as part of a promotion.] The phone is excellent and much more than what I expected.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 ultra is the ultimate flagship
on July 29, 2025
Posted by: YOLOHUMAN
[This review was collected as part of a promotion.] I loved the camera and the blazing fast performance. Its a bit on the bulky side for small fingers but totally worth it. Spen is a little bit dissapointing without features and feels not so premium. Ram could have been increased. Night photography has a lot of room for improvement. We need stable software updates for camera also to enhance the experience more. Though nitpicking, this phone is still the champ. Videography has improved by a good margin and loved taking quick snaps never disaapoints. My review looks like a mixed one but i am on the positive side for S25 Ultra.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It does the job well...
on July 29, 2025
Posted by: Twistedperspektivephotog
[This review was collected as part of a promotion.] Galaxy AI has improved the user acessibility features of Android devices exponentially. Hands free interactions are actually pretty intuitive and I am just scratching the surface of the various functions and features. The camera lenses protruding from the back cause the lens to be the point of contact to whatever surface it is laying on so I ordered a inexpensive pop on protector for the lenses. The battery lasts and charges with with the speed charger. The S-pen is my absolute favorite thing about it though. When not in use it has an easy to locate spot within the device accessed through the bottom left next to the charging port etc... but I use it all the time for precision.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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