Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(23,611 Reviews)
Rating breakdown 23,611 reviews
5 Stars
20,253
4 Stars
2,598
3 Stars
450
2 Stars
140
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This is one of the greatest phones I have ever had
on July 2, 2025
Posted by: Code3gaming
[This review was collected as part of a promotion.] I purchased the phone expecting nothing more than the previous models but I got way better. The S25's AI Assisted Camera is amazing, it will automatically focus on what it believes you are trying to take a photo of. Plus, it also will edit put unnecessary details, or unwanted things in photos. I am able to use Samsung Dex to convert my TV into an additional monitor, which is very beneficial whenever I am streaming games as i have an addiction monitor without having to have another device. And Galaxy AI is one of the best features on the device. If I am not in the mood to type much Galaxy AI will write for me. All I have to type is a short description of what I want and Galaxy AI will have written me a professional statement within a few seconds. The best phone on the market today!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thoroughly happy about purchasing...
on July 2, 2025
Posted by: Kyedo2025
[This review was collected as part of a promotion.] Another great Samsung product. I mean what can I say, it's fast, has a stylus, awesome screen. Even tried some of the Galaxy AI features and found them helpful, at least for the questions I asked. I would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on July 2, 2025
Posted by: Set1980
[This review was collected as part of a promotion.] Galaxy AI is awesome... phone is great, having no issues so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Note Reborn: S25 ultra is the upgrade fans deserve
on July 2, 2025
Posted by: Cujo47
[This review was collected as part of a promotion.] As a long-time fan of the Samsung Galaxy Note series, I was hesitant about the switch to the Ultra line—but the Galaxy S25 Ultra has completely won me over. It carries forward everything I loved about the Note, especially the built-in S Pen, while taking performance and features to a whole new level.
The S25 Ultra is faster, smoother, and smarter. With the latest Snapdragon chip and more RAM, multitasking is effortless. The camera system is a huge upgrade—its 200MP sensor captures stunning detail, and low-light shots are noticeably better than anything from the Note era.
The display is gorgeous—vivid, bright, and ultra-responsive with its 120Hz refresh rate. Battery life easily lasts a full day, even with heavy use. The S Pen feels just as natural as it did on the Note, but now with even better latency and tighter integration across apps.
Samsung’s software has also evolved. One UI feels more refined, and the addition of AI tools adds a layer of smart convenience that Note never had.
Overall, the Ultra series doesn’t just replace the Note—it improves on it in every way. If you loved the Note, the S25 Ultra feels like a natural and worthy evolution.
Rating: 5/5 – The Note spirit lives on, but with even more power.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung experience
on July 2, 2025
Posted by: Moephilly
[This review was collected as part of a promotion.] I use Galaxy AI to help write resumes. Create stories, and poems. When I'm at a list of writers, AI helps me out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best Samsung Galaxy phone.
on July 2, 2025
Posted by: HD6212
[This review was collected as part of a promotion.] Galaxy AI have full knowledge of our questions and have all answers with in a second also simple to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen hold lot of finger prints, getting tired i
on July 2, 2025
Posted by: 123456778
[This review was collected as part of a promotion.] Screen hold finger prints really bad screen
Not many accessories availability
I mean quality phone cases with loop holder and non skip cases and customization
Not many accessories availability
I mean quality phone cases with loop holder and non skip cases and customization
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
Hello 123456778, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the capabilities and usage of your device. If you are concerned about the appearance or durability of your display, we do have screen protectors available for additional peace of mind. We also continue to introduce new accessories to enhance your overall usage and experience with your device. We have provided a link to the Samsung Support Team if you have questions about the available options. We apprecate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 2, 2025
Posted by: Lovethisdevice
[This review was collected as part of a promotion.] I bought this phone earlier this year and am I glad I did. The features of this device are incredibly easy to operate and overall a very sleek and nicely designed. I love the s pen feature as well. Samsung did an excellent job on this one, can't wait for the new device. Keep up the great work. P.S...the AI feature is impeccable and very simple to use.
Value
5
Written by a customer while visiting Samsung US