Customer reviews from ATT.com
OtterBox - Refurbished Excellent - Defender Pro Series Case and Holster - iPhone 13 - Black
Average customer rating
4.7
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
5
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Pro Series Case and Holster - iPhone 13 - Black
Posted by: Jleeds
from Florida
Verified Purchase:Yes
I like how they designed this version very thin, thinner than previous models. Top quality as expected from Otterbox.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: jjmauer
Verified Purchase:Yes
I’ve only ever used otter box defender cases since I got my first iPhone 3! The costumer service is great and I’ve dropped my phone 100s of times and never have cracked a screen. I won’t use anything else.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: DlCK DRAGON
Verified Purchase:Yes
Very durable case that protects the phone as advertised.
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Great fit and protection without being bulky
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
Face Protection
on January 16, 2022
Posted by: John382
from Nola
There was no face protection in this package!
No, I would not recommend this to a friend.
By OtterBox Customer Support, January 19, 2022
Hey, John!
We're sorry to hear about your disappointment with that Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with that Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting ATT.com
Posted by: DWMAAS
Verified Purchase:Yes
This is a great case for those who may be hard on their phones. It is a little bulky on my iphone 13 but, it still fits in my front pants pocket. Be sure to watch the video on how to install the case as it will save some time and frustration.
I would recommend this to a friend!
Written by a customer while visiting ATT.com