Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 11 - Titanium Gold - (2024)
Average customer rating
4.2
(1,808 Reviews)
Rating breakdown 1,808 reviews
5 Stars
1,156
4 Stars
280
3 Stars
144
2 Stars
85
1 Star
143
75%of customers recommend this product.
(
459 out of
616)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 11 - Titanium Gold - (2024)
Customer Rating
3
Provides minimal features
on February 18, 2026
Posted by: Hasan
Provides minimal features. The software should provide better analysis and graphs.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, February 19, 2026
Hello Hasan,
Thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Ring. The Galaxy Ring is a smart wearable device that focuses on continuous, discreet health monitoring, particularly for sleep, energy levels, and heart rate with minimal obtrusion. It automatically tracks workouts, monitors skin temperature, and syncs data to the Samsung Health app, which provides in-depth analysis, graphs, and a daily "Energy Score" powered by AI. The visualized data can be reviewed through detailed graphs within the Samsung Health app. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Ring. The Galaxy Ring is a smart wearable device that focuses on continuous, discreet health monitoring, particularly for sleep, energy levels, and heart rate with minimal obtrusion. It automatically tracks workouts, monitors skin temperature, and syncs data to the Samsung Health app, which provides in-depth analysis, graphs, and a daily "Energy Score" powered by AI. The visualized data can be reviewed through detailed graphs within the Samsung Health app. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Posted by: Mr b909
from California
Verified Purchase:Yes
It's a pretty good wearable. It's accurate and I only have to change it once a week
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung Galaxy Ring poor product.
on March 12, 2026
Posted by: Oksher
from Oklahoma
I am really disappointed with my Samsung Galaxy Ring. The first ring I purchased stopped connecting with my phone or charging. I sent it in for repair July 7, 2025 and they sent a new ring. The second ring is only 7 months old and is having connectivity and charging issues just like the original. The ring is out of warranty so there is a fee to repair. I have been a loyal Samsung brand person but I will not recommend this device to anyone.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 12, 2026
Hey there Oksher,
Thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Ring. It's understandable that you may feel frustrated with your experience if your device is no longer performing as expected. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Also check out, "Galaxy Ring keeps disconnecting from phone" to address what you've described to be experiencing with your connectivity. Please do not hesitate to contact Samsung Support at one of the channels shared below if you would like further assistance after reviewing the resources provided. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Ring. It's understandable that you may feel frustrated with your experience if your device is no longer performing as expected. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Also check out, "Galaxy Ring keeps disconnecting from phone" to address what you've described to be experiencing with your connectivity. Please do not hesitate to contact Samsung Support at one of the channels shared below if you would like further assistance after reviewing the resources provided. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Written by a customer while visiting Samsung US
Customer Rating
5
Everlasting ring
on March 18, 2026
Posted by: ColungaStrong
[This review was collected as part of a promotion.] I have been utilizing the Galaxy Ring for almost a year, and I am consistently impressed by its enduring battery life. I find it necessary to recharge the device approximately once every two weeks, despite continuous 24/7 wear. This includes wearing it during showers and while sleeping, as it significantly aids in monitoring and managing my POTS symptoms. So impressive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ring is just as good as the watch
on April 7, 2026
Posted by: Phenyx13
[This review was collected as part of a promotion.] I don't usually wear watches but I like certain things like how many steps, heart rate an other functions then I saw the ring which has a lot of the same functions. I prefer the ring over the watch. Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth it for the price
on May 28, 2026
Posted by: BWS11
from Ohio
Not a great experience constant battery issues. Well documented and limited support. For the price it needs to be better.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, May 28, 2026
Hey BWS11,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line to better suit your needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after checking out the resources shared below, please feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line to better suit your needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after checking out the resources shared below, please feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1
Worst thing to buy
on March 10, 2025
Posted by: Upatel3
[This review was collected as part of a promotion.] The battery doesn't stay for an day. Had got checked with Samsung care still have been having the same issue. I haven't been using it for a while now. Its just left in the case. Not worth of money
Value
1
Response from Samsung USBy R&R Team, March 11, 2025
Hi there Upatel3,
Thank you for sharing your recent experience with using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. You can slip your Galaxy Ring on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please take a moment to review the resources that I have linked below for your review. Let us know if you have any questions or if you would like further assistance by reaching out to Samsung Support afterward. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Thank you for sharing your recent experience with using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. You can slip your Galaxy Ring on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please take a moment to review the resources that I have linked below for your review. Let us know if you have any questions or if you would like further assistance by reaching out to Samsung Support afterward. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Written by a customer while visiting Samsung US
Customer Rating
1
Waste of Money, hard to get help
on December 1, 2025
Posted by: Bree
I bought the black Samsung ring in November 2024. Within a few months, the color was wearing off. Within 10 months, the battery went from lasting 7 days to lasting 7 hours, and I am not exaggerating. The website takes you around in circles. I am now out of my warrant because it was too difficult to navigate to get help. So, after wearing the ring for 10 months, it is basically worthless.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 2, 2025
Good day Bree,
Thanks for taking the time to reach out about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Cleaning your Galaxy Ring will keep it looking and feeling new each time you wear it. Regular maintenance will also ensure it works properly so you can continue using its health and biometric features. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a few moments to review the resources below to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward, please feel free to reach out to Samsung Support at your leisure. Thanks for being a valued Samsung customer!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Thanks for taking the time to reach out about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Cleaning your Galaxy Ring will keep it looking and feeling new each time you wear it. Regular maintenance will also ensure it works properly so you can continue using its health and biometric features. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a few moments to review the resources below to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward, please feel free to reach out to Samsung Support at your leisure. Thanks for being a valued Samsung customer!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Written by a customer while visiting Samsung US