Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Average customer rating
4.3 out of 5
4.3
(1,674 Reviews)
Open Ratings Snapshot
Rating breakdown 1,674 reviews
5 Stars
1,084
4 Stars
274
3 Stars
127
2 Stars
72
1 Star
117
76%of customers recommend this product. 
(
445 out of 589
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Customer Rating
1 out of 5
1
Terrible battery life
on February 16, 2026
Posted by: Samsung loyalist
from Virginia
I have been loyal to Samsung for over a decade. I've never had a complaint until this ring. It was amazing at first! Then, after about 6 months, the battery started draining terribly fast. At this point, a little over a year in, I'm having to charge multiple times a day. Last night I did an update that was supposed to help and it actually made it worse. I fell asleep to it fully charged and woke to 10 percent remaining. Fully charged it again, and by lunchtime had to charge again. A few hours later, I'm needing to charge yet again. Samsung, please find a fix for those of us that are desperately trying to give y'all the benefit of the doubt.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R TeamFebruary 17, 2026
Howdy Samsung loyalist,
Thanks for taking the opportunity to contact us and share your feedback about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your eligible investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. Please feel free to let us know if you would like to share any other feedback with us or if you would like further assistance after checking out the resources provided below by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Less than a year broken
on February 24, 2026
Posted by: Disappointed
Does not hold charge but also doesn't connect less than a year! Do not waste your money
Response from Samsung USBy R&R TeamFebruary 25, 2026
Hello Disappointed,
We appreciate that you've reached out to share your personal experience using the Samsung Galaxy Ring. We understand how frustrating it may feel to have a device that may not be holding the same battery life as expected. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Check out the resources shared below to help resolve what you've described. If you would like further assistance after checking out the resources provided, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thanks for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best thibg ever had.
on March 31, 2026
Posted by: Renee
from Florida
Verified Purchase:Yes
Love the fact that it can track my sleep and its comfortable. I didn't like to wear my watch all night.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Worth for an year
on April 3, 2026
Posted by: Krishna K
For the initial one year the ring was performing okay. But after one year it starts working abnormally. Charges from 0 to 100% with mins and discharges to 0% in the same way. Not scratch resistant. Disconnects from phone due to charging issue. Leaves stress marks on the finger.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Waist of money
on January 12, 2025
Posted by: Anita Mihaylova
from Carol Stream
Verified Purchase:Yes
The worst investment ever! I have heart issues, this thing marks nothing. No period prediction as it says, nothing just sleep and inaccurate heart beats.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJanuary 13, 2025
Hello Anita,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Ring. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With the Galaxy Ring, you can keep track of your health and wellness using energy, sleep, heart rate, and activity tracking features. The data from each can be viewed in the Samsung Health app. Feel free to check out, "Introducing the Samsung Galaxy Ring" and "Track your sleep with the Galaxy Ring" to help resolve what you may be experiencing with your device. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10003278/
https://www.samsung.com/us/support/answer/ANS10003282/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Nothing Useful and waste of money.
on February 28, 2025
Posted by: Samsung Lover
from CA
Verified Purchase:Yes
Nothing Useful and waste of money. you can get all similar details on the mobile.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 3, 2025
Hello there Samsung Lover,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. The Samsung smart ring is a compact, wearable electronic device. It’s designed to fit comfortably on your finger and is equipped with various sensors to monitor health metrics such as heart rate, sleep patterns, and menstrual cycles. The Galaxy Rings can also track your daily activities, including steps taken and calories burned, similar to a fitness tracker or Galaxy smartwatch. It syncs with the Samsung Health app on your smartphone1, allowing you to view and analyze the information collected. The Galaxy Ring utilizes the AI technology to provide personalized insights and recommendations based on the data it collects. For example, you can discover how ready you are to tackle the day ahead with your Energy Score. Analyzing your sleep, heart rate, and previous activity, it will help you to decide if it’s time to lace up or rest up. If you wake up with low motivation, innovative Wellness Tips give you motivational messages and training advice based on your activity with your very own personal coach. With its discreet design and multi-day battery life, the Galaxy Ring offers an unobtrusive way to stay connected to your health and wellness goals. Choosing between a smartwatch or a smart ring comes down to personal preference and what you are looking for from your wearable tech. Both devices offer health and fitness tracking features, but they differ in their design and functionality. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Ring not charging
on July 5, 2025
Posted by: Edscuba
from New Jersey
Smart ring stop working after 3 month. Very disappointed.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJuly 7, 2025
Hey there Edscuba,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When it comes to charging your Galaxy Ring, you have three options: USB-C charging, charging wirelessly, and charging with Wireless PowerShare. Each of these methods requires using the Galaxy Ring case that came with your ring. Each ring's case is specific to its ring. Please check out, "How to charge the Galaxy Ring" to help resolve what you've described to be experiencing with your device. Let us know if you would like any further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy twist ring 2027
on July 31, 2025
Posted by: Loki interested
from Chicago
Been pretty happy with the ring, got my wife one too and synced them. It reads her body temp and sends me notifications when shes on her period, in the mood and when shes angry. It's easy to check on the app, and I know when to avoid her or come home early. The real time gps is cool, but i dont think any one will kidnap her. we'd really like a vibration option, you know, so she knows im thinking about her. She thinks a shock option is cool, but dont listen to her. She'd rapid press while im trying to pee. Super romantic moments, probably. Tap to pay wouldnt hurt either. Let the tech team know I have some ideas
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Showing 57-64 of 1674 results 
<< 1 ... 6 7 8 9 10 ... 210 >>