Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Customer Rating
1
Silver is cheap looking and tracking stats are off
on May 10, 2025
Posted by: Jnj031
from Springfield nj
The silver one looks super cheap like you got it out of a Crack jack box. Not only does it looks cheap the health stats are way off compared to 2 other health trackers the fitbit charge 6 and garmin s70 watch. Heart rate is incredibly lower, sleep time is off, and steps are almost half of the ring is reporting. Other rings on the market look alot better then this thing can't speak to performance.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 12, 2025
Hey Jnj031, Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. With three premium finishes, the Galaxy Ring offers a perfect fit and personalized touch. It has an ultra-light concave design which offers maximum comfort for seamless all-day wear, and with a durable titanium finish it’s both elegant and robust. The Galaxy Ring has a robust titanium casing which provides superior levels of protection and durability. Titanium is known for its lightweight and resilient properties, making it an ideal choice for a Samsung wearable device that needs to withstand daily wear and tear. It’s tough enough to handle the everyday, including up to 100m water resistance and its corrosion resistant properties ensure that it remains pristine over time, even with frequent exposure to elements like water and sweat. Moreover, the material’s non-magnetic nature also means it won’t interfere with electronic devices or medical equipment. So, whether you’re swimming or sweating, the Galaxy Ring can handle it. We recommend ensuring that your Galaxy Ring is fitting properly. Most people have different ring sizes, and what may fit one person will not fit another. Luckily, you can order a Sizing Kit for the Galaxy Ring, so you can accurately select the ring size that fits your finger before purchasing the ring. If your Galaxy Ring is not fitting properly, inaccurate readings may occur. Feel free to check out, "How to find the right size Galaxy Ring" to help resolve what you may be experiencing with the fit of your device. Also, make sure that your Galaxy Wearables app is up to date. Here's how you can achieve this: 1. Launch the Galaxy Wearable app on your mobile device. 2. Tap Home → About watch → Update watch software → Update now. 3. Tap DOWNLOAD and install the latest software version on your mobile device. 4. Read the on-screen information and tap INSTALL NOW. For Samsung Health related data errors, please also submit feedback by going to Samsung health App settings > Contact Us > Error Reports. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community How to set up and wear your Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003280/ How to find the right size Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003279 How to submit an error report for your Galaxy device or app https://www.samsung.com/us/support/troubleshoot/TSG10003603/ Introducing the Samsung Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003278/
The fit is excellent and it's outstanding.Gives me plenty of data.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
Aloha Ghost, Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as we strive to improve the design and functionality of our product line. We're ecstatic to hear how impressed you have been with your Galaxy Ring since unboxing your device. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/
Does everything it claims and then some, I'm shocked at its accuracy as well, a must have for people who are active and want to track everything.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Hi there Kyky, Thanks for taking the time to review your Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. The Galaxy Ring tracks your health and wellness data, offering a convenient and stylish way to monitor your daily activity, sleep, and more. The Galaxy Ring can track sleep stages, heart rate, skin temperature, and activity levels, providing insights to help improve your health and well-being. We're happy to hear that you've been impressed with the features and functionality of your device. If you would care to provide additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
3
meg
on April 28, 2025
Posted by: strawberrymac
I initially ordered gold, which clashed with actual gold. I then ordered black. After 20 days, the color started coming off in places. I don't work with my hands. The other downside is that the green light of the ring wakes me up at night. Every time I rolled over or moved my hands, the light shone,
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R Team, April 29, 2025
Howdy Strawberrymac, Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's a few tips and precautions to ensure your Galaxy Ring works correctly and maintains its appearance. > Clean the ring’s sensor at least once per week to remove foreign materials that may interfere with the sensor’s biometric detection. Wipe the ring with a soft cloth or rinse it using a soap-free detergent. Make sure to dry it thoroughly. > Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth. > Skin irritation may be caused by soap, detergents, hand sanitizers, or cleaning agents left on the ring. > Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring. > When removing sunblock, lotion, or oil, clean the ring with a soap-free detergent and then rinse and dry it thoroughly. Please feel free to review, "Keep your Galaxy Ring clean" and "How to set up and wear your Galaxy Ring" to learn more about keeping your device in its pristine condition. We understand how important sleep is and how frustrating it can be to not get enough! If the sensor lights are too bright on your Galaxy Ring, you can adjust the brightness or turn it off in the Galaxy Wearable app. > Galaxy Ring settings > Sensor Lights. Feel free to check out the resources below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Keep your Galaxy Ring clean https://www.samsung.com/us/support/answer/ANS10003287/ How to set up and wear your Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003280/ Product Manual https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
2nd best purchase of 2024
on August 5, 2024
Posted by: Reyrock67
from Indianapolis, In
It's so lightweight, and it allows me to track my sleep without having to wear my watch to bed at night, which I absolutely hated doing. The accuracy of the data is quite impressive as well. Galaxy Ring where have you been all my life? I can honestly say that I will always have this ring as long as they. Make and support it.
Got for my wife and she loves it. Uses all the time and fits perfectly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super confortable to wear!
on July 24, 2024
Posted by: Carlitoz_92
from Richmond, California. (Bay area)
I pre-order since it went live. Just arrived have been wearing the sizing kit, size 11. Very light and confortable. Very happy with it. I used to wear the WHOOP 4.0, still was uncomfortable to sleep with at night. NOT any more! Overall very satisfied specially witn no Subscription is a huge plus!
Yes, I took off three stars for it not collected my skin temp for my period prediction data. I used to wear a watch so I made sure I told the app to look at my ring data instead. When that didn't work, I ensured the watch was completely off. Then, I completely disconnected from my account. Still no skin temperature data in the period prediction. It is taking my skin temp overnight for sleep, as you can see by the pictures I've added. The period predictions and such were the main reason I wear this tech. I'll return the stars when they fix that.
Otherwise good piece of tech that's comfortable to wear. I did buy the sizing kit prior.
I would recommend this to a friend!
Features
2
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, September 24, 2024
Thanks for reaching out to share your thoughts with us, Katelyn. We noticed you reached out to share your feedback on the Galaxy Ring. By monitoring your skin temperature while you sleep, your Ring can track and predict your menstrual cycle. It is important to note that predicted ovulation dates are for personal reference only and may differ from actual dates. Please refrain from using the data for medical purposes such as symptoms, treatment, or prevention. Additionally, the tracking feature is not intended for pregnancy planning or contraception purposes. Be sure to make sure you've allowed your ring to track your temp for ovulation. Tap Health settings on Galaxy Wearable app > Tap Predict period with skin temp. Set your last period’s start and end date > Tap Next. Set cycle length > Tap Done. Agree to the disclaimer > Turn Predict period with skin temp switch On. If you are still experiencing the temperature not tracking for ovulation, please check out the link attached to submit an error report regarding this. Also, be sure to reach out to us at Samsung Support so that we can gather more information and further assist you with this. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (submit error) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus