Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Average customer rating
4.3
(1,681 Reviews)
Rating breakdown 1,681 reviews
5 Stars
1,089
4 Stars
274
3 Stars
128
2 Stars
71
1 Star
119
75%of customers recommend this product.
(
446 out of
591)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Customer Rating
1
Major Battery Degradation - Total Waste of Money
on April 1, 2026
Posted by: Stephanie 123
Absolute garbage. The battery died after just a few months of use. Sleep tracking is a joke—it stops recording the second you move in the morning and won't capture any sleep if you go back to bed. You can't manually update it to fix the errors. The only good thing is that there’s no subscription, but that's because the product doesn't work long enough to justify one. Avoid at all costs.
Response from Samsung USBy R&R Team, April 2, 2026
Howdy Stephanie,
Thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to continue making improvements on our product line, based on consumer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. If you would like to share additional feedback with us or if you would like further assistance after reviewing the resources shared below, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to continue making improvements on our product line, based on consumer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. If you would like to share additional feedback with us or if you would like further assistance after reviewing the resources shared below, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Bri watkins
on April 5, 2026
Posted by: Briana
[This review was collected as part of a promotion.] I love it so much my dad does to. ...........
Bb
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Ring lasted less than year and Samsung knows!
on March 16, 2026
Posted by: Josh
I bought this ring in addition to the Samsung 23 Ultra, then the 24 Ultra, Galaxy watch, Bud Pro 2 and Bud Pro 3 after switch from the company that is the fruit. Ive really enjoyed the freedom and personality this eco system has. So when I saw the ring I had to have it despite being not great financially. I figured everything else lasted so this should as well. The ring has worked great for the first several months and nothing g indicated any issues. Ran diagnostics weekly, some time more, no issues with anything. A few weeks ago I noticed my ring wouldn't last more than several hours after the last few updates to the ring. Lucky if I got a handful of hour. My buddy, who loves samsung as well, mentioned that his galaxy ring was draining on him. Keep in mind he bought his a month after seeing mine. I told him mine was as well. He said he contacted damsung amd they were happy to take it back amd switch it for a new one.A week later he told me he had already gotten his replacement and I decided juat to try and see what Samsung would do. I realized my warranty expired 2-3 weeks prior but certainly SAMSUNG would do the right thing? I mean after all they are fully aware they put out a product that only last a year and press you to get the insurance and warranties to offset the replacements they will have to send out. You rhink they'd want to make it right for shipping out dud rings. I can speculate if its all Galaxy ring or juat the first generation of them. I was just shocked they nit picked over a couple of weeks concerning thw warranty time frame. If you are looking for a quality long lasting health ring id look other places. You might as well just burn 320ish in a fire. At least spend it on something that will last. This is how big companies loose customers by not caring about the garbage products they put out or customer satisfaction .
BOO SAMSUNG BOO! 👎🏽
Response from Samsung USBy R&R Team, March 16, 2026
Hey there Josh,
Thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Ring. We understand that you may feel frustrated with your experience. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to contact Samsung Support at one of the channels shared below if you would like further assistance after reviewing the resources provided. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Ring. We understand that you may feel frustrated with your experience. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to contact Samsung Support at one of the channels shared below if you would like further assistance after reviewing the resources provided. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I hoped for
on September 16, 2024
Posted by: Ashes
from Norfolk, VA
I've had my ring for ten days. Four days after purchase it scratched and silver shows through on the black. Had I known that would happen, I would've minimally ordered the silver ring since I think the ring looks cheap now. I paid too much for this to happen.
The ring is also quite uncomfortable. I'm glad I can at least switch the finger I wear it on to allieve that some what.
I am deeply hopeful that the app will improve as well- the app crashes frequently when I try to look at stats, despite that I am accessing it on a Galaxy S24. I've been a Samsung fan for years, but this is not my favorite samsung product.
The ring is also quite uncomfortable. I'm glad I can at least switch the finger I wear it on to allieve that some what.
I am deeply hopeful that the app will improve as well- the app crashes frequently when I try to look at stats, despite that I am accessing it on a Galaxy S24. I've been a Samsung fan for years, but this is not my favorite samsung product.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, October 2, 2024
Thanks for sharing your thoughts on the Galaxy Ring with us, Ashes! We truly value your feedback and look forward to hearing more from you in the future. The Galaxy Ring's sleek, lightweight design makes it the ultimate healthcare companion to support you throughout your day. Meticulously crafted from lightweight yet durable titanium, the Galaxy Ring ensures maximum comfort and minimal fatigue even during extended wear. With 9 sizes available, it guarantees the perfect fit, all while boasting a stylish and lightweight design. This makes it perfect for seamless wear in your daily life, during workouts like running or swimming, and even as you catch some Z's. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Check out the link attached for tips on how to protect your watch from damage and scratches. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003280/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003280/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth it after 6+ months
on November 25, 2025
Posted by: Crys123
from Tx
Ring is cool at first, but battery life won't last past a few hours after about 8 months. Cost is not worth it for a diagnosis to repair.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, November 26, 2025
Greetings Crys123,
Thanks for taking the time to contact us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a few moments to review the resources linked below to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward, please feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a dedicated Samsung customer!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for taking the time to contact us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a few moments to review the resources linked below to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward, please feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a dedicated Samsung customer!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Posted by: Ryan
from Washington
Verified Purchase:Yes
Still too early to tell. One negative thus far is the black finish is already wearing off on the underside of the ring, which is disappointing. I have had the ring since the launch.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Ring useless after software update
on July 18, 2025
Posted by: CS12
After software update the battery live is terrible, goes from 100% to 99% as soon as taking it off the charging dock. Battery life drains three times as fast now. Now it always disconnecting from the phone. I tried reconnecting didn't work, i was holding my phone in the same hand as my ring and it was fully charged. I got the ring to track sleep, it is useless, now as it does not stay connected.
Response from Samsung USBy R&R Team, July 18, 2025
Hey there CS12,
Thank you for taking the time to share your thoughts with us regarding your experience using the Samsung Galaxy Ring. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Take a moment to check out, "How to charge the Galaxy Ring" to learn how to optimize your battery life. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Also check out, "Galaxy Ring keeps disconnecting from phone" to help resolve what you've described to be experiencing. Feel free to reach out to Samsung Support afterward if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Thank you for taking the time to share your thoughts with us regarding your experience using the Samsung Galaxy Ring. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Take a moment to check out, "How to charge the Galaxy Ring" to learn how to optimize your battery life. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Also check out, "Galaxy Ring keeps disconnecting from phone" to help resolve what you've described to be experiencing. Feel free to reach out to Samsung Support afterward if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Written by a customer while visiting Samsung US
Customer Rating
1
Stick to an Aura Ring
on November 24, 2025
Posted by: JayAllDay
from New York, NY
I have had this device for a year now, and I must say, the battery life is absolutely terrible. It barely lasts through the day, which is incredibly frustrating. Additionally, the step count is consistently inaccurate, making it nearly impossible to trust the data. Overall, I am quite disappointed with the performance of this device.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, November 25, 2025
Hello there JayAllDay,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our device functionality and performance. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. When it comes to your step count, please ensure that your Galaxy Ring and the Samsung Health app have the latest software updates, submit an error report for what you may be experiencing, and wear it on your non-dominant hand to avoid false counts from daily activities. Please feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. Let us know if you have any questions for us after reviewing the resources shared by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our device functionality and performance. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. When it comes to your step count, please ensure that your Galaxy Ring and the Samsung Health app have the latest software updates, submit an error report for what you may be experiencing, and wear it on your non-dominant hand to avoid false counts from daily activities. Please feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. Let us know if you have any questions for us after reviewing the resources shared by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Written by a customer while visiting Samsung US