Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Average customer rating
4.3 out of 5
4.3
(1,674 Reviews)
Open Ratings Snapshot
Rating breakdown 1,674 reviews
5 Stars
1,084
4 Stars
274
3 Stars
127
2 Stars
72
1 Star
117
76%of customers recommend this product. 
(
445 out of 589
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Customer Rating
5 out of 5
5
Everlasting ring
on March 18, 2026
Posted by: ColungaStrong
[This review was collected as part of a promotion.] I have been utilizing the Galaxy Ring for almost a year, and I am consistently impressed by its enduring battery life. I find it necessary to recharge the device approximately once every two weeks, despite continuous 24/7 wear. This includes wearing it during showers and while sleeping, as it significantly aids in monitoring and managing my POTS symptoms. So impressive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst thing to buy
on March 10, 2025
Posted by: Upatel3
[This review was collected as part of a promotion.] The battery doesn't stay for an day. Had got checked with Samsung care still have been having the same issue. I haven't been using it for a while now. Its just left in the case. Not worth of money
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 11, 2025
Hi there Upatel3,
Thank you for sharing your recent experience with using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. You can slip your Galaxy Ring on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please take a moment to review the resources that I have linked below for your review. Let us know if you have any questions or if you would like further assistance by reaching out to Samsung Support afterward. Thanks for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Waste of Money, hard to get help
on December 1, 2025
Posted by: Bree
I bought the black Samsung ring in November 2024. Within a few months, the color was wearing off. Within 10 months, the battery went from lasting 7 days to lasting 7 hours, and I am not exaggerating. The website takes you around in circles. I am now out of my warrant because it was too difficult to navigate to get help. So, after wearing the ring for 10 months, it is basically worthless.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamDecember 2, 2025
Good day Bree,
Thanks for taking the time to reach out about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Cleaning your Galaxy Ring will keep it looking and feeling new each time you wear it. Regular maintenance will also ensure it works properly so you can continue using its health and biometric features. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a few moments to review the resources below to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward, please feel free to reach out to Samsung Support at your leisure. Thanks for being a valued Samsung customer!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Battery down to 1 day of life from a full charge.
on January 14, 2026
Posted by: John
from Denver, CO
Product battery life has deteriorated significantly. Advertised as 6 days but down to less than 1 day which defeats the purpose of sleep tracking. The degradation started within the warranty period but my wife did not inform me of the issue until recently and we are 14 months in so 2 months out of the warranty period. Expect to have to purchase this on a yearly basis based on this experience.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJanuary 15, 2026
Hello John,
We love that you've reached out to share your personal experience using the Samsung Galaxy Ring. We understand how frustrating it may feel to have a device that may not be holding the same battery life as anticipated. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Check out the resources shared below to help resolve what you've described. If you would like further assistance after checking out the resources provided, please do not hesitate to contact Samsung Support at your earliest convenience. Thanks for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What is thought of the rimg
on March 10, 2026
Posted by: Will
Verified Purchase:Yes
It's a lot nicer then I was expecting.,It's thinner then it was at one time and what i like best is it keeps track of my step with out my phone having to be in my pocket at all times
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't get
on March 15, 2025
Posted by: Miguel
Verified Purchase:Yes
Meh. sensor are bad. The photo pinch doesn't even work
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 17, 2025
Salutations Miguel,
Thank you for taking the time to share your recent experience with using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring gestures aren't working correctly, please make sure that they're enabled in the Galaxy Wearable app (specifically, "Dismiss alarm" and "Take picture or video") and that your phone has One UI 6.1.1 or later. Feel free to check out, "Introducing the Samsung Galaxy Ring" to learn more about utilizing your features. Let us know if you have any questions for us afterward by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the gold ring!
on May 23, 2025
Posted by: Sam the Samsung lover
from New York, NY
It's sleek. It's a great "wear it and forget it". I love the sleep tracking function on it! I dont wear my watch at night or around the house too much so its a great alternative.
It's not 5 stars because I wish it would "talk" more with my watch. Like I am able to assign certain tasks for it to do when I am wearing my watch. For example, my ring could measure my heart rate for resting or occasinal stress levels when I am awake. Rather than my watch do all those and the ring is kind of pointless to wear during the day because it does no tasks in the day.
Overall besides this specific thing I love it. Worth the investment.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Buyer's remorse
on August 14, 2025
Posted by: K Roberts
from Florida
Verified Purchase:Yes
The surface is easily scratched. As a step counter it is far from accurate unless your hand swings freely with every step. So if you're carrying anything or pushing a stroller those steps aren't counted. I question the insights especially those connected to activity and sleep levels. I'd rather return it at this point as I feel I wasted my money.
Response from Samsung USBy R&R TeamAugust 15, 2025
Hello there K,
Thank you for taking the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback. With three premium finishes, the Galaxy Ring offers a perfect fit and personalized touch. It has an ultra-light concave design which offers maximum comfort for seamless all-day wear, and with a durable titanium finish it’s both elegant and robust. The Galaxy Ring has a robust titanium casing which provides superior levels of protection and durability. Titanium is known for its lightweight and resilient properties, making it an ideal choice for a Samsung wearable device that needs to withstand daily wear and tear. It’s tough enough to handle the everyday, including up to 100m water resistance and its corrosion resistant properties ensure that it remains pristine over time, even with frequent exposure to elements like water and sweat. Moreover, the material’s non-magnetic nature also means it won’t interfere with electronic devices or medical equipment. So, whether you’re swimming or sweating, the Galaxy Ring can handle it. Feel free to review the resources shared below to help resolve what you've described to be experiencing with your device. Reach out to Samsung Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Written by a customer while visiting Samsung US
Showing 33-40 of 1674 results 
<< 1 ... 3 4 5 6 7 ... 210 >>