Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Average customer rating
4.3 out of 5
4.3
(1,674 Reviews)
Open Ratings Snapshot
Rating breakdown 1,674 reviews
5 Stars
1,084
4 Stars
274
3 Stars
127
2 Stars
72
1 Star
117
76%of customers recommend this product. 
(
445 out of 589
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Customer Rating
1 out of 5
1
Worst product
on March 13, 2026
Posted by: Kalyan
I am 70 yr old person and an impulsive buyer of new products but i have never regretted having brought a product as much as the ring. It adds nothing to the data which your smart provides.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 14, 2026
Howdy Kalyan,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. The Samsung Galaxy Ring is a titanium smart ring designed for 24/7 health monitoring, focusing on sleep tracking, activity tracking, and AI-driven wellness insights without requiring a subscription. It tracks heart rate, skin temperature, and movement to provide a daily "Energy Score" and connects with the Samsung Health app. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to check them out and become better acquainted with your device and its features. Let us know if you would like further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ring awesome
on March 24, 2026
Posted by: PeruDaKing1
[This review was collected as part of a promotion.] Love the ring it keeps track on my sleep. And walks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Temperature Reading
on March 7, 2025
Posted by: CJ Isaacs
I wish the ring would check my temperature on demand, not just during my bedtime. Please add that option.
Response from Samsung USBy R&R TeamMarch 10, 2025
Hello CJ,
Thank you for sharing your experience with using the Samsung Galaxy Ring. Your candor is appreciated. As you know, the Galaxy Ring can track a wide range of metrics that include activity levels, sleep patterns (stages, blood oxygen, skin temperature, heart rate, and respiratory rate), heart rate, and even menstrual cycle data. It can also automatically detect and track various workouts, including walking, running, and even swimming. Then the collected data is analyzed and presented through the Samsung Health app which provides personalized insights into your health and wellness. If you would like to share additional feedback with us or if you would like further assistance, please do not hesitate to reach out to Samsung Support. We're here to assist you! Thanks for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Product manual
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Waste of MONEY
on March 9, 2025
Posted by: Disappointed
from Los Angeles
Verified Purchase:Yes
Defective device and samsung support won't help me replace it!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 10, 2025
Good day Disappointed,
Thanks for taking the available time to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with whatever you may be experiencing with your Galaxy Ring, however, we need more information regarding what you may be experiencing with your device before we can do so. Below you will find a plethora of resources as well as the means to get in touch with us. Please do not delay on reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Product manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Garbage product
on February 8, 2026
Posted by: Gregt
Garbage. On 2nd ring in less than year and half. Product only lasts about 9 months then can't get thru a full day after charging. Contacted support. They basically said nothing they can do it's a small battery
Response from Samsung USBy R&R TeamFebruary 9, 2026
Good day Gregt,
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. If you would like further assistance after checking out the resources shared below, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Provides minimal features
on February 18, 2026
Posted by: Hasan
Provides minimal features. The software should provide better analysis and graphs.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 19, 2026
Hello Hasan,
Thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Ring. The Galaxy Ring is a smart wearable device that focuses on continuous, discreet health monitoring, particularly for sleep, energy levels, and heart rate with minimal obtrusion. It automatically tracks workouts, monitors skin temperature, and syncs data to the Samsung Health app, which provides in-depth analysis, graphs, and a daily "Energy Score" powered by AI. The visualized data can be reviewed through detailed graphs within the Samsung Health app. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like it
on March 11, 2026
Posted by: Mr b909
from California
Verified Purchase:Yes
It's a pretty good wearable. It's accurate and I only have to change it once a week
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung Galaxy Ring poor product.
on March 12, 2026
Posted by: Oksher
from Oklahoma
I am really disappointed with my Samsung Galaxy Ring. The first ring I purchased stopped connecting with my phone or charging. I sent it in for repair July 7, 2025 and they sent a new ring. The second ring is only 7 months old and is having connectivity and charging issues just like the original. The ring is out of warranty so there is a fee to repair. I have been a loyal Samsung brand person but I will not recommend this device to anyone.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 12, 2026
Hey there Oksher,
Thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Ring. It's understandable that you may feel frustrated with your experience if your device is no longer performing as expected. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Also check out, "Galaxy Ring keeps disconnecting from phone" to address what you've described to be experiencing with your connectivity. Please do not hesitate to contact Samsung Support at one of the channels shared below if you would like further assistance after reviewing the resources provided. Thank you for being a devoted Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Written by a customer while visiting Samsung US
Showing 25-32 of 1674 results 
<< 1 2 3 4 5 6 ... 210 >>