Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Average customer rating
4.3
(1,676 Reviews)
Rating breakdown 1,676 reviews
5 Stars
1,086
4 Stars
274
3 Stars
128
2 Stars
71
1 Star
117
75%of customers recommend this product.
(
445 out of
590)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Customer Rating
4
Great charging time and fit
on March 21, 2026
Posted by: LuQRGM
[This review was collected as part of a promotion.] Samsung ring has a less than 1 hour charge, lasts for many days. Is very comfortable to wear and to sleep with. The Samsung healt app is free but could have additional resorces to connect with the ring, for example, O2 is only measured when asleep and can't be measure whenever I want to. Other apps connect great with the ring but most you have to pay for a good one. Ring measures HR, sleep time, exercise, and skin temp which helps with period tracker.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
💜 my ring!
on March 21, 2026
Posted by: GadgetQueen
[This review was collected as part of a promotion.] Best feature is the ability to take pictures with a simple double-tap!
Seamlessly integrates with my watch and phone. Battery lasts ove a week. Detailed info is re order while awake and asleep.
Galaxy AI coaching in the Samsung Health app is terrific.
Seamlessly integrates with my watch and phone. Battery lasts ove a week. Detailed info is re order while awake and asleep.
Galaxy AI coaching in the Samsung Health app is terrific.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love it but stopped charging after 12 months.
on March 30, 2026
Posted by: WindSamsung
from Naples, Florida
I loved my Samsung Ring until it died just a couple of weeks before warranty expired. By the time I reported it it was too late. I want a new one but I cannot even trade in my 1 year old ring yet. Can't swallow the loss.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy R&R Team, March 31, 2026
Hello there WindSamsung,
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We value your feedback as we continue to make improvements on the performance and functionality of our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
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Warranty Information
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Facebook Messenger
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X Messages
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Samsung Community
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Samsung Care Plus
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UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We value your feedback as we continue to make improvements on the performance and functionality of our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Samsung Care Plus
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UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Posted by: PROSS
from Illinois
Verified Purchase:Yes
From what I've seen online you do not want the ring to completely die or be charged to 100% all the time or else the battery will not last after 6months to a year. So try 20%-90%
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Ordering the sizing kit should be standard not opt
on October 2, 2024
Posted by: Ahmad
Verified Purchase:Yes
There should be a hard stop for ordering the ring if you havent ordered the sizing kit. The ring runs 1 or even 2 sizes too tight. I ended up returning and paying restocking fee on the item because I clicked "I know my ring size". Other than that issue the product works as advertised.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, October 3, 2024
Thank you for sharing your feedback with us, Ahmad. We appreciate your input as we strive to make ongoing updates and improvements. We noticed that you contacted us regarding the Galaxy Ring. Since people have different ring sizes, what fits one person may not fit another. Fortunately, you can order a Sizing Kit for the Galaxy Ring to accurately determine the right ring size for your finger before making a purchase. The Galaxy Ring is available in sizes 5 through 13, but your usual size may not be the best fit due to the sensors inside. That's why we offer a Galaxy Ring Sizing Kit that contains samples of all available sizes. We highly recommend using the sizing kit to determine your Galaxy Ring size before making a purchase. We're pleased to hear that, aside from sizing, the Ring has performed as expected for you. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. - Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Not worth it
on October 22, 2024
Posted by: yury
from Chicago, IL
Not worth it for this price. Steps doesn't count properly. My average steps in a day 5k, the ring will count like 12k steps.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, October 23, 2024
It's great to hear from you, Yury. Your feedback is essential as we continue to make improvements. We see that you reached out to share your experience with the Galaxy Ring. The new Galaxy Ring accessory is the best way to keep track of your daily wellness! Compact and lightweight, with a timeless design that will complement any outfit, the Galaxy Ring is easy to wear and consistently measures your health data, all on its own. Certain features, like step counting, may not work properly if you're holding a magnet or a magnetic object in the hand wearing the ring. Make sure your finger and ring are clean and dry before wearing the ring. If this persists, we recommend submitting an error report regarding this. This can be done through the Samsung Members app or by using the desired app on your device. Open the Galaxy Wearable app on your phone or tablet. Tap Menu. This may appear as a circle in the bottom center of the screen or three horizontal lines on the left side. Tap More in the upper right. This looks like three vertical dots. Tap Settings, and then tap Contact us at the bottom. Tap Error reports under Send feedback. From the list, select the wearable device(s) you are having issues with to gather the data, and then tap Next. Make sure Send system log data is checked, and then fill out the other required fields. If you wish to include an additional attachment, you can tap the Attach icon which looks like a paper clip in the upper right corner. You can add a photo, screenshot, or voice recording. When you're ready, tap the send arrow in the upper right corner. Also, make sure to keep your ring up to date. If you require any further assistance with this or anything else, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Battery Fails
on October 29, 2024
Posted by: Justin
Got the black ring when they first came out. Everything was good with it, but the battery now.. doesn't even last a full day. Sleep tracking seems off too.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 29, 2024
It's great to hear from you, Justin! Your feedback is essential as we work towards improvements. We noticed that you reached out to share your thoughts about the Galaxy Ring. The Galaxy Ring features a lightweight titanium frame and a sleek, concave design that is so comfortable, you'll forget you're wearing it. It's made from strong, water-resistant titanium, making it suitable for all-day wear, with a battery life that lasts up to 7 days. Additionally, it includes three built-in sensors that monitor your health around the clock. The Galaxy AI analyzes this data to provide you with personalized health and sleep tips for better days and restful nights. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, amount of calls and messages, charging frequency, and other factors. Charge time varies with settings, usage patterns, and environmental factors; actual results may vary. We recommend checking and making sure that your ring is running the latest software update available. You can update your Ring software using the firmware over-the-air (FOTA) service through the Galaxy Wearable app. Simply tap on "Ring software update" to access two options: "Download and Install," which allows you to manually check for and install updates (remember to open the charging case first), and "Auto Update," which enables your Ring to install updates automatically while it’s in the charging case. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists after updating your ring, please be sure to reach out to us at Samsung Support so that we can take a further look into what could be causing this. Thank you for being the best part of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Vivek
from Texas
Verified Purchase:Yes
Not great, poor and incorrect tracking of sleep, heart rates. Compared to Garmin watch big difference.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
3
Response from Samsung USBy Social Commerce, December 7, 2024
Thank you for taking the time to share your feedback on the Galaxy Ring, Vivek. Your Galaxy Ring may not function properly if it requires charging or does not fit correctly. To ensure optimal performance, first, make sure the ring is fully charged; a completely drained battery needs to be charged fully before use. For accurate measurements, wear the ring on a finger where it fits securely, with the orientation indicator facing your palm and the sensor in contact with your skin. If you notice the ring is unresponsive, try restarting it by pressing and holding the Multipurpose button on the charging case for more than 7 seconds. If needed, you can also reset the ring by opening the Galaxy Wearable app on your connected phone and selecting 'Reset.' Please keep in mind that resetting the ring may delete any health data that has not been synced with the Samsung Health app, so it's a good idea to sync your data before proceeding with the reset. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US