Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Average customer rating
4.3
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
1,084
4 Stars
274
3 Stars
127
2 Stars
72
1 Star
117
76%of customers recommend this product.
(
445 out of
589)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Customer Rating
2
Battery issues
on March 6, 2026
Posted by: Musicsmylife29
from Iowa
I have had 2 rings and both batteries went bad after 6/7 months of use. The only reason why I am giving it a 2 star rating is due to the fact it works great with my Samsung phone. For the ridiculous high price, it's not worth it. I changed over to Oura and have been a lot happier. I do not recommend.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 9, 2026
Good day Musicsmylife29,
Thank you for finding the opportunity to share your feedback with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources provided below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for finding the opportunity to share your feedback with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources provided below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Posted by: Todd
from FL
Verified Purchase:Yes
Like the info and feedback I get, but ring is kind of flimsy. I've already (in 2 weeks) knocked off a good bit of the black color. We'll see how it holds up.
I would recommend this to a friend!
Features
5
Performance
4
Design
2
Value
4
Response from Samsung USBy R&R Team, May 28, 2025
Howdy Todd,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Here's a few tips and precautions to ensure your Galaxy Ring works correctly and maintains its appearance.
> Clean the ring’s sensor at least once per week to remove foreign materials that may interfere with the sensor’s biometric detection. Wipe the ring with a soft cloth or rinse it using a soap-free detergent. Make sure to dry it thoroughly.
> Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth.
> Skin irritation may be caused by soap, detergents, hand sanitizers, or cleaning agents left on the ring.
> Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring.
> When removing sunblock, lotion, or oil, clean the ring with a soap-free detergent and then rinse and dry it thoroughly.
Please feel free to review, "Keep your Galaxy Ring clean" and "How to set up and wear your Galaxy Ring" to learn more about keeping your device in its pristine condition. If you would like any further assistance afterward or if you would like to share additional feedback with us, please do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Product Manual
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Here's a few tips and precautions to ensure your Galaxy Ring works correctly and maintains its appearance.
> Clean the ring’s sensor at least once per week to remove foreign materials that may interfere with the sensor’s biometric detection. Wipe the ring with a soft cloth or rinse it using a soap-free detergent. Make sure to dry it thoroughly.
> Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth.
> Skin irritation may be caused by soap, detergents, hand sanitizers, or cleaning agents left on the ring.
> Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring.
> When removing sunblock, lotion, or oil, clean the ring with a soap-free detergent and then rinse and dry it thoroughly.
Please feel free to review, "Keep your Galaxy Ring clean" and "How to set up and wear your Galaxy Ring" to learn more about keeping your device in its pristine condition. If you would like any further assistance afterward or if you would like to share additional feedback with us, please do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Product Manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Presido
Verified Purchase:Yes
The product is okay but I feel like it's too veblen. It is overpriced.
Written by a customer while visiting Samsung US
Customer Rating
1
Expensive, delicate, bad quality
on January 13, 2026
Posted by: Eduh
from Portland, OR
I had a great experience at first, but after a few months, the battery life tanked to less than 6 hours. I got it fixed under warranty, but 9 months later, the same problems started again. Now the battery is low, it won't stay connected to my phone, and the LEDs are dead—it only works while it's in the case. Since it's no longer under warranty, I have to pay for the repair myself.
As an early buyer, I expected much more involvement and support from Samsung, but I don't feel backed by the brand at all. It hasn't lasted anytime, and frankly, I feel scammed. For such an expensive device, it's extremely delicate. I even took it off to wash my hands just to be safe, but it still broke. Honestly, it's expensive junk and I strongly do not recommend it.
As an early buyer, I expected much more involvement and support from Samsung, but I don't feel backed by the brand at all. It hasn't lasted anytime, and frankly, I feel scammed. For such an expensive device, it's extremely delicate. I even took it off to wash my hands just to be safe, but it still broke. Honestly, it's expensive junk and I strongly do not recommend it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Value
1
Response from Samsung USBy R&R Team, January 14, 2026
Greetings Eduh,
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We strive to continue providing our customers with exceptional experiences and quality products to enjoy. As you are aware, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. That's because we believe in the quality of our product line! We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined that can be added to eligible products. It is able to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your Galaxy products. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review the resources shared below to help resolve what you've described. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support at your leisure. We're always happy to listen and work toward a better experience for our customers. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We strive to continue providing our customers with exceptional experiences and quality products to enjoy. As you are aware, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. That's because we believe in the quality of our product line! We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined that can be added to eligible products. It is able to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your Galaxy products. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review the resources shared below to help resolve what you've described. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support at your leisure. We're always happy to listen and work toward a better experience for our customers. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1
Doesn't track heartrate in workouts
on June 19, 2025
Posted by: Rachel
from Dallas, TX
Don't buy this ring. It won't track your heart rate during a workout even if you follow the 6 steps exactly that they tell you too. I do intense cardios and it doesn't register above 109 or so. If I pause midway through and measure it's accurate but the point of this is to track my health. Since it doesn't do that all the other tracking is off and the energy scores and such are useless. I sent it off to be repaired but it didn't fix this. I really regret buying this and not the Oura. I question the accuracy of my heart rate for the rest of the time too.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 20, 2025
Howdy Rachel,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we strive to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Ring does not continuously track heart rate during all workout activities. While it can detect and track heart rate during activities like walking and running, it doesn't automatically offer continuous heart rate monitoring for every exercise. For other exercises, you may need to manually initiate heart rate measurement through the Samsung Health app. Then you can view your heart rate data, including measurements taken during detected or manually tracked activities, in the Samsung Health app. If you have any questions or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we strive to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Ring does not continuously track heart rate during all workout activities. While it can detect and track heart rate during activities like walking and running, it doesn't automatically offer continuous heart rate monitoring for every exercise. For other exercises, you may need to manually initiate heart rate measurement through the Samsung Health app. Then you can view your heart rate data, including measurements taken during detected or manually tracked activities, in the Samsung Health app. If you have any questions or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Posted by: Jenn
Verified Purchase:Yes
The ring broke within 5 days of use and already had to send it for a replacement.
Response from Samsung USBy R&R Team, July 17, 2025
Hi Jenn,
Thanks for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive to innovate while improving the design and functionality of our product line. As you are aware, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with an repair needs you may have. Without having more details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thanks for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive to innovate while improving the design and functionality of our product line. As you are aware, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with an repair needs you may have. Without having more details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
1
Poor Product
on October 20, 2025
Posted by: DrJCPC
Horrendous product. Purchased the ring about 9 months ago and use sparingly the first 4 months, daily for last 5 months. Battery life about 5 days per advertised. Last week, the ring battery suddenly dropped from 60% remaining to 0% in matter minutes and drops 20% each 2 hours. Ring does not last a day now. Contacted warranty support and the support website says the ring is out of warranty now even though it should be a 1 year warranty. Ditching the samsung ring and shopping for alternative ring now.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, October 21, 2025
Hello there DrJCPC, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your critiques as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to an extended warranty plan and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to take a look at, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. If you would like any further assistance after, please feel free to reach out to Samsung Support. Thanks for being a dedicated Samsung customer! - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
2
Not great long term
on November 15, 2025
Posted by: JMack
This ring was great at the beginning but like other reviews, after just 10 months I have to charge the ring every other day. Just this morning after I charged it to 100%, it dropped to 87% within an hour and a half. I was simply in the kitchen doing tasks. It also doesn't accurately count steps all the time. Example when I get up in the middle of the night to use the restroom, it doesn't count the steps or if I've been laying down for a bit then get up to do things, it won't count the steps. It also isn't tracking my sleep as accurate. Within just 3 months of having it, the color started wearing off on the edges (I purchased a black ring). Really disappointed in the longevity of this product.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, November 17, 2025
Hello JMack,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Ring. We value your candor and critiques as we improve our product line based on customer feedback like yours. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package combined together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please ensure that your Galaxy Ring fits properly and that your location permissions are enabled for the Samsung Health app, if your device is not tracking your steps correctly. The Galaxy Ring tracks steps using its internal sensors to detect your hand's movement. A few steps might not be counted if your hand is stationary (e.g., pushing a stroller), the ring isn't worn correctly, or if the app is set to prioritize data from your phone over the ring. Feel free to review the resources provided below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like any further assistance afterward, feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Ring. We value your candor and critiques as we improve our product line based on customer feedback like yours. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package combined together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please ensure that your Galaxy Ring fits properly and that your location permissions are enabled for the Samsung Health app, if your device is not tracking your steps correctly. The Galaxy Ring tracks steps using its internal sensors to detect your hand's movement. A few steps might not be counted if your hand is stationary (e.g., pushing a stroller), the ring isn't worn correctly, or if the app is set to prioritize data from your phone over the ring. Feel free to review the resources provided below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like any further assistance afterward, feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US