Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Average customer rating
4.3
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
1,084
4 Stars
274
3 Stars
127
2 Stars
72
1 Star
117
76%of customers recommend this product.
(
445 out of
589)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Customer Rating
3
Great while it lasted
on October 10, 2025
Posted by: Heather
[This review was collected as part of a promotion.] Galaxy AI
I loved my ring but after a couple months it stopped charging, I sent it to Samsung for warranty repair/replacement. They had to order a part so it would take longer, that is completely fine but then they just gave me a refund.
They handled the issue but I don't understand why they couldn't fix it or just replace it.
I loved my ring but after a couple months it stopped charging, I sent it to Samsung for warranty repair/replacement. They had to order a part so it would take longer, that is completely fine but then they just gave me a refund.
They handled the issue but I don't understand why they couldn't fix it or just replace it.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hey Heather, thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Ring won’t charge, ensure the charger is connected to the charging case that came with your Galaxy Ring and that the charging contacts are clean. Also take a look at, "Galaxy Ring won't charge" to help resolve what you have described to be experiencing with your device. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra
Samsung Support
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Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Samsung Support
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Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
3
Ring was great
on October 10, 2025
Posted by: PattyO
[This review was collected as part of a promotion.] I loved my Samsung ring for the first 8 months or so; it worked wonderfully and the charge life was great. I loved the ease of use for workout and sleep tracking. Around 8 months in, the charge life began changing. Previously, I could wear my ring at all times and charge 2-3 times per week. Then it began needing a charge daily, which was fine. Around 10 months, it could longer be worn to sleep and then last a work day; so I began using it only for sleep. Now, I don't use it because it only lasts 2-4 hours after a full charge.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hello PattyO, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Ring. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you have any questions or if you would like any further assistance after reviewing the resources shared, feel free to reach out to Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on October 10, 2025
Posted by: IdaKnow
[This review was collected as part of a promotion.] My ring was terrific for 11 months. Then, the battery no longer holds a charge for more than 20 minutes. If I get samsung to fix it, I will adjust my rating. But for now, it is 2
Value
2
Response from Samsung USBy R&R Team, October 13, 2025
Hey there IdaKnow, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Ring
on October 10, 2025
Posted by: Samsung247
[This review was collected as part of a promotion.] I only take it off to charge! Charge last about a week and doesnt take too long to fully charge. It tracks everything my watch did but just on my finger. I am not the best at keeping a watch on my wrist so this was the perfect alternative. I can track everything in my Samsung Health app and even complete challenges with my watch wearing fiance!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Ring Review!
on October 10, 2025
Posted by: Cris2025
[This review was collected as part of a promotion.] ⭐️⭐️⭐️⭐️⭐️ Completely In Love with My Galaxy Ring & Galaxy AI!
I can honestly say my Galaxy Ring has blown me away. It’s sleek, comfortable, and surprisingly powerful for something so small. I love how it automatically tracks my sleep, giving me detailed insights every morning that actually help me improve my rest. The heart rate, pulse oximeter, and temperature sensors work flawlessly together, keeping me aware of my health in real time.
What really ties it all together is Galaxy AI — it takes all that health data and turns it into meaningful insights I can actually use. Whether it’s understanding my sleep patterns or keeping tabs on my recovery, Galaxy AI makes everything feel personalized and smart.
The combination of the Galaxy Ring and Galaxy AI has truly made me more in tune with my body. It’s stylish, accurate, and effortlessly fits into my life. Honestly, I’m obsessed — it’s one of my favorite Galaxy devices ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Great option to replace a smart watch.
on October 10, 2025
Posted by: MickeyLover95
[This review was collected as part of a promotion.] Battery life is Good. Measures Your steps, heart rate, oxygen levels. Motivates me to move more. You can track your water intake as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the ring because it helps with my sleep tra
on October 10, 2025
Posted by: Tallystyle
[This review was collected as part of a promotion.] Using the ring and Galaxy AI all together in the Galaxy ecosystem has been great I highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's okay need more
on October 10, 2025
Posted by: Gofist45
[This review was collected as part of a promotion.] The product ok some of the features don't work like taking pictures with ring it's ok just not worth the money but I do like how it keep accurately sleep
Value
2
Response from Samsung USBy R&R Team, October 13, 2025
Howdy Gofist45, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we continue to make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. A good night’s rest is crucial for feeling and staying healthy, and the Galaxy Ring can make sure you’re receiving the best sleep possible. Your ring will analyze your sleep, including your blood oxygen and skin temperature, and provide useful data in the Galaxy Wearable and Samsung Health apps on your phone. Before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app. If gestures aren't working while wearing your Galaxy Ring, you may need to double check that they've been enabled in the Galaxy Wearable app. Your phone must be running One UI 6.1.1 or above as well. Check out, "Gestures aren't working with my Galaxy Ring" to help resolve what you may be experiencing with your gestures. If you would like further assistance afterward, do not hesitate to contact Samsung Support at your leisure. Thank you for being a devoted Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Gestures aren't working with my Galaxy Ring
https://www.samsung.com/us/support/troubleshoot/TSG10003610/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Gestures aren't working with my Galaxy Ring
https://www.samsung.com/us/support/troubleshoot/TSG10003610/
Written by a customer while visiting Samsung US