Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 9 - Titanium Gold - (2024)
Average customer rating
4.2 out of 5
4.2
(1,808 Reviews)
Open Ratings Snapshot
Rating breakdown 1,808 reviews
5 Stars
1,156
4 Stars
280
3 Stars
144
2 Stars
85
1 Star
143
75%of customers recommend this product. 
(
459 out of 616
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 9 - Titanium Gold - (2024)
Customer Rating
1 out of 5
1
Will fail on you right when the warranty expires
on February 28, 2026
Posted by: MagnumPE
I bought two of these rings. BOTH of them completely failed within 15 months of purchase - basically stopped working and wouldn't hold charge or connect. Fortunately for me, one of them failed within the 12 month warranty period. Unfortunately for me, the other failed just after and I am stuck with a very expensive dead device. 100% FAILURE RATE.
Response from Samsung USBy R&R TeamMarch 2, 2026
Greetings MagnumPE,
Thanks for contacting us to share your thoughts about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. If you would like to share any other feedback with us or if you would like further assistance after reviewing the resources provided below, please reach out to Samsung Support at your leisure. Thank you for being an integral part of the Samsung community.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Battery issues
on March 6, 2026
Posted by: Musicsmylife29
from Iowa
I have had 2 rings and both batteries went bad after 6/7 months of use. The only reason why I am giving it a 2 star rating is due to the fact it works great with my Samsung phone. For the ridiculous high price, it's not worth it. I changed over to Oura and have been a lot happier. I do not recommend.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 9, 2026
Good day Musicsmylife29,
Thank you for finding the opportunity to share your feedback with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources provided below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stylish and long battery life
on March 23, 2026
Posted by: Tinaphoto
[This review was collected as part of a promotion.] I wanted something to still track my heath, without having to wear a smartwatch, because I love my real watch. The Galaxy Ring is perfectly added to my existing Samsung Galaxy phone ecosystem because it uploads to Samsung Health all the data I need, like Step count, sleep tracking, and daily energy score using Galaxy AI technology. By far the best benefit is not having to charge it every night like a smart watch because it can hold around 5 days worth of charge by itself, plus the little included charging case charges it another 1.5x if you are out traveling for a while. It also looks really great and after over a year of having it, it still looks amazing and only is scratched on the bottom from normal wear. It also doesn't interfere with wearing at the gym with dumbbells or anything I do there. Very pleased.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awsome Device
on April 16, 2026
Posted by: Wheezycat
from Mount Pleasant, Michigan
Verified Purchase:Yes
Have had it for a couple weeks now and have loved the fit and data fusion with my galaxy watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 16, 2026
Howdy Wheezycat,
Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. We appreciate your constructive input as we improve our product line. It's great to hear that you've been enjoying the comfort and functionality provided to you with the addition of your Galaxy Ring. If you would like to provide any other feedback with us regarding your experience using your Galaxy Ring or if you would like further assistance, please take a moment to reach out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thank you for being a dedicated Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for monitoring general health and well being
on April 28, 2026
Posted by: Trigeek17
[This review was collected as part of a promotion.] This features on this do help you monitor you mechanical and stress load, as well as recovery. You can follow the simle guidance to take a rest day, or get in more activity. Or, you can dig deeper into metrics it is tracking and understand for yourself. The device by itself is simple and easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice tool, not sure how "sturdy"
on May 27, 2025
Posted by: Todd
from FL
Verified Purchase:Yes
Like the info and feedback I get, but ring is kind of flimsy. I've already (in 2 weeks) knocked off a good bit of the black color. We'll see how it holds up.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy R&R TeamMay 28, 2025
Howdy Todd,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Here's a few tips and precautions to ensure your Galaxy Ring works correctly and maintains its appearance.
> Clean the ring’s sensor at least once per week to remove foreign materials that may interfere with the sensor’s biometric detection. Wipe the ring with a soft cloth or rinse it using a soap-free detergent. Make sure to dry it thoroughly.
> Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth.
> Skin irritation may be caused by soap, detergents, hand sanitizers, or cleaning agents left on the ring.
> Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring.
> When removing sunblock, lotion, or oil, clean the ring with a soap-free detergent and then rinse and dry it thoroughly.
Please feel free to review, "Keep your Galaxy Ring clean" and "How to set up and wear your Galaxy Ring" to learn more about keeping your device in its pristine condition. If you would like any further assistance afterward or if you would like to share additional feedback with us, please do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Product Manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works Great!
on April 3, 2026
Posted by: djmcguire
[This review was collected as part of a promotion.] I can't sleep with my watch on at night so I'm glad that Samsung made the ring. I'm able to keep track of my sleep and patterns while wearing the ring
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Features and use
on April 14, 2026
Posted by: MrJay2580
[This review was collected as part of a promotion.] The Galaxy ring is wonderful. Offers great features for those looking for simplicity and comfort. Had mine for 3 weeks, quality of the ring as well as the colour are amazing. Battery life is definitely as advertised
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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