Customer reviews from sony.com
Sony - Refurbished Excellent - 55" class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV with Gemini (2024)
Average customer rating
4
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
16
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
5
76%of customers recommend this product.
(
19 out of
25)
Customer Reviews for Sony - Refurbished Excellent - 55" class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV with Gemini (2024)
Customer Rating
5
Great TV
on February 11, 2026
Posted by: Charbert
from Slidell LA
Gender:Male
I love it. It is clear with great color accuracy and motion.
I would recommend this to a friend!
Response from sony.comBy Gus, Sony North America Customer Support, February 12, 2026
Thank you for the fantastic review, Charbert!
We are absolutely thrilled to hear that you are loving your new K-55XR70! It is wonderful to know that the color accuracy and motion handling are hitting the mark for you. We take great pride in our XR processing technology to ensure every frame looks as lifelike and fluid as possible, and it sounds like it’s making a real difference in your viewing experience.
Thank you for choosing Sony and for sharing your feedback with the community!
Best regards,
Gus, Sony North America Customer Support
We are absolutely thrilled to hear that you are loving your new K-55XR70! It is wonderful to know that the color accuracy and motion handling are hitting the mark for you. We take great pride in our XR processing technology to ensure every frame looks as lifelike and fluid as possible, and it sounds like it’s making a real difference in your viewing experience.
Thank you for choosing Sony and for sharing your feedback with the community!
Best regards,
Gus, Sony North America Customer Support
Written by a customer while visiting sony.com
Customer Rating
5
Sony needs a high end 50" TV
on January 23, 2026
Posted by: Chach1
I personally do not own one of these TV's, but I have seen enough reviews to know that this is the TV I want. However, Sony does not make it in the size I truly need. Since I know that Sony monitors these reviews, I am using this avenue to reach out. Due to the size of my living area and the distance from which I view television, a 50" TV is the perfect size for my needs. I currently have an XR-50X90J and a HT-5000A soundbar. Both have served me well, but there are two features that I would love to use but am unable to. These are Acoustic Center Sync, and the ability to View/Decode IMAX/DTS X titles from Disney+. The soundbar is capable of these features, but my current TV is not. So, I am asking Sony today to please make a high end Bravia 50" in a Mini LED, and/or an OLED version. Since I am a high-end customer, I would be thrilled if I could purchase a 50" in either the Bravia 9 or Bravia 8 II, but I would take a Bravia 7. Currently a 50" is only available in the Bravia 3 on down. Not interested. Please take this request into immediate consideration, I would prefer not to wait 2 years.
Response from sony.comBy Fred, Sony North America Customer Support, January 23, 2026
Hello Chach1,
Thank you for choosing Sony!
We couldn't be happier to hear that you’ve done your research and have a clear vision of the perfect TV, such as the K55XR70, for your space. We appreciate your loyalty with the XR-50X90J and HT-5000A soundbar. Your detailed feedback about size preferences and advanced audio-visual capabilities, like Acoustic Center Sync and IMAX/DTS X support, is invaluable. We understand how important it is to have the ideal TV size and cutting-edge technology to complement your soundbar and viewing experience. Please know that your request for a high-end 50" Bravia model with Mini LED or OLED technology has been carefully noted. Our teams are continually working to innovate and expand our lineup, and hearing directly from engaged customers like you helps guide those efforts. We hope to bring you options that closely align with your preferences as soon as possible.
Best regards,
-Fred
Thank you for choosing Sony!
We couldn't be happier to hear that you’ve done your research and have a clear vision of the perfect TV, such as the K55XR70, for your space. We appreciate your loyalty with the XR-50X90J and HT-5000A soundbar. Your detailed feedback about size preferences and advanced audio-visual capabilities, like Acoustic Center Sync and IMAX/DTS X support, is invaluable. We understand how important it is to have the ideal TV size and cutting-edge technology to complement your soundbar and viewing experience. Please know that your request for a high-end 50" Bravia model with Mini LED or OLED technology has been carefully noted. Our teams are continually working to innovate and expand our lineup, and hearing directly from engaged customers like you helps guide those efforts. We hope to bring you options that closely align with your preferences as soon as possible.
Best regards,
-Fred
Written by a customer while visiting sony.com
Posted by: Azii
from New York NY
Gender:Male
Verified Purchase:Yes
where do I begin my wife and I wanted a new tv it’s been years since we got one for the living room and I had my old Vizio in the bed room and we needed a new one so I looked into new tvs that are good for watching movies and tv shows and to play my ps5 I’d looked into the Sony Bravia and I knew I wanted one from all the research I did for weeks and I got the Bravia 7 wanted the 8 for the oled because we looked at the 5 in person and my wife liked the 7 and 8 so I have to get what the wife wants lol. Long story short I got the 7 and she enjoyed every minute of it so much that I’m a fan for life and when the tv goes in the living I will only be getting a Bravia.
I would recommend this to a friend!
Response from sony.comBy Gus, Sony North America Customer Support, January 2, 2026
Thank you for the wonderful review, Azii!
It sounds like those weeks of research really paid off! While the OLED on the Bravia 8 is stunning, the Bravia 7 is an absolute powerhouse—especially with that Mini LED technology. It provides the incredible brightness and contrast that makes both HDR movies and PS5 games look breathtaking. We always say: if the wife is happy, everyone is happy!
It’s great to hear that you’ve become a "fan for life." Since you’re playing on a PS5, you’re getting the most out of our "Perfect for PlayStation 5" features, like Auto HDR Tone Mapping, which ensures you see every detail in the brightest highlights and the darkest shadows.
Welcome to the Sony family, and thank you for choosing BRAVIA!
Best regards,
Gus, Sony Social Media Team
It sounds like those weeks of research really paid off! While the OLED on the Bravia 8 is stunning, the Bravia 7 is an absolute powerhouse—especially with that Mini LED technology. It provides the incredible brightness and contrast that makes both HDR movies and PS5 games look breathtaking. We always say: if the wife is happy, everyone is happy!
It’s great to hear that you’ve become a "fan for life." Since you’re playing on a PS5, you’re getting the most out of our "Perfect for PlayStation 5" features, like Auto HDR Tone Mapping, which ensures you see every detail in the brightest highlights and the darkest shadows.
Welcome to the Sony family, and thank you for choosing BRAVIA!
Best regards,
Gus, Sony Social Media Team
Written by a customer while visiting sony.com
Customer Rating
5
Great pricing: I did some research before buying
on December 28, 2025
Posted by: raceannouncer
from Rochester NY
Gender:Male
Verified Purchase:Yes
Great pricing: I did some research from several sources using YouTube (and other internet sites) before buying this TV. Most reviews were positive (with only a few pros vs. cons). Most of the cons don't apply to me. For instance, the off-axis viewing angle(s) doesn't affect me one bit as I live in a very small apartment...Since I'm not a "gamer", the E/ARC port is all I need for my soundbar, so no issue with the port layout. This 65" replacement for my previous 55" XR-55 isn't that much bigger, so as to take up more space. This newer Bravia has a much better picture. The processor is the same one used in the Bravia 9 (which I could not afford). So, if you're thinking about getting a new Sony for a small apartment--this is THE ONE! I'm very happy with my purchase; I highly recommend this unit!!!
I would recommend this to a friend!
Response from sony.comBy Fred, Sony North America Customer Support, December 29, 2025
Hello Raceannouncer,
Thank you for choosing Sony!
We're elated to hear that your K-65XR70 TV is well-suited to your living space and lifestyle. It’s fantastic that the picture quality and the same powerful processor used in higher-end models have enhanced your viewing experience. We appreciate your thoughtful insight on features like the off-axis viewing and E/ARC port, showing how well this TV fits your needs perfectly. Your detailed recommendation truly means a lot to us and helps others make informed decisions.
Best regards,
-Fred
Thank you for choosing Sony!
We're elated to hear that your K-65XR70 TV is well-suited to your living space and lifestyle. It’s fantastic that the picture quality and the same powerful processor used in higher-end models have enhanced your viewing experience. We appreciate your thoughtful insight on features like the off-axis viewing and E/ARC port, showing how well this TV fits your needs perfectly. Your detailed recommendation truly means a lot to us and helps others make informed decisions.
Best regards,
-Fred
Written by a customer while visiting sony.com
Posted by: Gmillz
from Midwest
Gender:Male
Verified Purchase:Yes
The Picture is Amazing, using the apps is a breeze. Love the Google set up. TV is top end
I would recommend this to a friend!
Response from sony.comBy Estefany, Sony North America Customer Support, October 28, 2025
Hi Gmillz,
Thanks so much for taking the time to share your review on the BRAVIA 7 TV! We are delighted to hear that you are having such a positive experience with the television, especially when it comes to the amazing picture quality and the smooth performance of the apps.
We appreciate you choosing Sony!
Best regards,
Estefany
Thanks so much for taking the time to share your review on the BRAVIA 7 TV! We are delighted to hear that you are having such a positive experience with the television, especially when it comes to the amazing picture quality and the smooth performance of the apps.
We appreciate you choosing Sony!
Best regards,
Estefany
Written by a customer while visiting sony.com
Posted by: mountain trout
from California
Gender:Male
Verified Purchase:Yes
Set up TV and have excellent picture, great detail. The only problem is that wants to restart
when I turn off the set.
when I turn off the set.
Response from sony.comBy Sony North America Customer Support, September 1, 2025
Hi Mountain trout, Thank you for your review! We feel privileged to hear that you're enjoying the excellent picture quality and great detail of your new Sony - BRAVIA 7. This is a fantastic television that delivers a top-tier experience making it a compelling option for movie lovers, casual viewers, and serious gamers alike. We're sorry to hear about the inconvenience you encountered with the TV restarting when you turn it off. This is not the intended behavior, and we want to help you resolve this. A quick and simple solution is to press the power button on your remote control once, very quickly, to turn off the TV. Holding the power button down will trigger a full restart of the system, which is why you are seeing that behavior. We hope you find this information helpful, and thank you for choosing Sony! Regards, Dominick
Written by a customer while visiting sony.com
Posted by: Come on
Verified Purchase:Yes
This Bravia 7 is hard to describe. It rplaces a a 12 year old Samsung. I thought there would be a big difference but this was huge! My whole family thinks the Bravia 7 was a gerat buy. The picture is great and the up scaling from DVD is very good.. Now I see a new blu-ray player in the near future.The Bravia is setup with a Yamaha sound bar (earc), after resetting the sound bar to factory settings it connected with out a glitch and the sound quality is excellent.
I would recommend this to a friend!
Response from sony.comBy Estefany, Sony North America Customer Support, June 12, 2025
Hi there, thank you so much for taking the time to share your thoughts on the Bravia 7! It brings us great joy to hear that you and your family are enjoying the impressive picture quality and the effective upscaling from DVD. We are thrilled that you find the sound quality excellent when paired with your sound bar.
It’s fantastic to know that you see such a significant difference after upgrading from your old TV.
The Bravia 7 is designed to deliver stunning visuals and immersive sound, making it a fantastic addition to any home entertainment setup.
Thanks for choosing Sony!
Best regards,
Estefany
It’s fantastic to know that you see such a significant difference after upgrading from your old TV.
The Bravia 7 is designed to deliver stunning visuals and immersive sound, making it a fantastic addition to any home entertainment setup.
Thanks for choosing Sony!
Best regards,
Estefany
Written by a customer while visiting sony.com
Customer Rating
5
Another Amazing Sony TV
on June 7, 2025
Posted by: Jake85
from Waterloo,IA
Gender:Male
I bought this TV a few weeks ago to replace my X900h. I loved my X900h and the Bravia 7 has been an amazing replacement and upgrade. I like the new added features and the picture quality is amazing though I don’t think anything will look as good as my X900h did.
I would recommend this to a friend!
Response from sony.comBy Stephanie, Sony North America Customer Support, June 8, 2025
Hi Jake85, thank you for taking the time to share your thoughts with us!
We are so glad to hear that your new BRAVIA 7 has been an amazing replacement and upgrade for your beloved X900H! It's fantastic to know that you're appreciating the new features and the stunning picture quality.
The BRAVIA 7 is designed to provide stunning visuals, enhancing both contrast and color. Its X-Anti Reflection™ screen effectively minimizes glare, ensuring an even clearer viewing experience.
Thank you for choosing Sony!
Best regards,
Stephanie
We are so glad to hear that your new BRAVIA 7 has been an amazing replacement and upgrade for your beloved X900H! It's fantastic to know that you're appreciating the new features and the stunning picture quality.
The BRAVIA 7 is designed to provide stunning visuals, enhancing both contrast and color. Its X-Anti Reflection™ screen effectively minimizes glare, ensuring an even clearer viewing experience.
Thank you for choosing Sony!
Best regards,
Stephanie
Written by a customer while visiting sony.com